Overall Ratings & Reviews Mizunoto

So relaxing! I appreciated the shuttle to and from the bus station as well. Thank you!

Free Ramen at night was really neat, and the supper and breakfast was incredible

직원분들이 너무 친절하고, 연식에 비해 물 관리도 잘 되어있는 느낌이었습니다. 다만 구관의 객실 위생이 좋은 편은 아니었습니다. 리모컨에서는 먼지가 오래되어 뭉친 채로 굳은 상태였고, 머리 맡 창틀에는 먼지가 수북했습니다. 객실의 위생 수준이 낮은 편이지만, 온천의 물은 잘 관리되어 있다는 점이 장점입니다.

Very relaxing

The staff are great. The meals are amazing.

An amazing luxury experience without breaking the bank

The atmosphere of the Ryokan was enchanting with different bathing options, the breakfast and dinner spreads., the natural surroundings, hiking opportunities.

We had an absolutely fantastic time at Mizunoto. The shuttle service was perfectly on time to meet us at the train station which took us to the hotel for a very smooth check in process. We found a lovely gift from the hotel in our room for our Wedding Anniversary (Thank you!) The evening meal and breakfast were both absolutely delicious and there was so much food! All the services and staff were fantastic. Highly recommend! We'd love to come back one day. Thank you!

Great half board ryokan with public and private hot springs. The food was great although a little repetitive. Only comment is that the directions to the hotel were not correct and we ended up on a hillside. We had to call the hotel to have them come and get us. Road was impossible to climb. We had gotten off the bus too early but had followed directions accurately. Remainder of stay was great. We were close enough to catch a bus to Lake Ashinoko and see Mt Fuji. Beautiful area!

The property is a little bit away from the train station and up the hill, but shuttle is provided between 1 and 5 pm every day for pickup. We arrived later, and decided to walk despite being given the option to have them pick us up by request. Checkin was simple and straightforward, we were given instructions on paper and in English. The hotel is a little older, but meticulously maintained cleanliness made up for it. We stayed only one night, and were pleasantly surprised that “half-board” means dinner and breakfast included. The food was fantastic- high end Japanese several course meal. The room was large and Japanese futons comfortable. We had an outdoor tub on our balcony and enjoyed soaking in it the first evening. Hotel also has a public onsen with several private options that do not require reservations. You just need to check if the space is open. We took advantage of it the next morning as we were able to extend our stay for several hours. The onset tub is in the garden area with lots of greenery, and it was just magical to soak in it. There is coffee and tea self service in the lobby, but the tiny kitchen in the room also had everything needed for a cup of fresh ground and brewed coffee or tea. Overall, we enjoyed our brief visit and wished we had more time to spend in the area.

Amazing stay at a lovely Onsen. The interior was fantastic and the scenery incredible. Cant wait to come back.

Wonderful visit at Mizunoto! Beautiful property and onsens. Would definitely recommend.

The staff was welcoming and friendly. The facilities were clean and comfortable. The onsens were amazing. My family had a great time here and would love to come back again.

Very nice room. If you like Japanese food the Kiseki is outstanding. There are 3 private I send that are first come first serve but we were able to use them. Just have to be flexible and check in at different times. They also have a public onsen that is separated by gender. The dinner and breakfast was beyond everything but if you don’t like Japanese food this place might not be right for you.

Love the hotel with so many onsen and the food was a good experience to traditional japanese food!

This is a awesome onsen hotel. Highly recommend the room with private onsen. The view is so relaxing. I guess it will be more beautiful in autumn. All building and interior are beautifully designed. The food is delicious for both dinner and breakfast. Highly recommend the BBQ option for dinner. Free drink is provided during dinner with wine option. There are also free milk, ice cream available for you to enjoy after using the onsen.

This hotel/resort does provide a free shuttle service from 3-5pm (with no reservations) at the Kowakidani station. They will send you an email the day of your arrival inquiring about your arrival time. If you arrive outside that time, they can make arrangements. Overall, getting to Hakone seemed stressful on Google maps, but it was actually EXTREMELY charming taking all the local transportation (switchback trains, etc.) through this city. It was incredibly charming riding up the mountain, and when we arrived at Kowakidani station, the shuttle was right there to pick us up and take us to the hotel. Although the staff didn't speak too much English, this wasn't a problem. They offered an English map of the facility and directions on how to use the onsen. The hotel offers both dinner and breakfast. For our dinner, we had the options to order BBQ or Sukiyaki dinner. We loved the BBQ option (but tried both for the experience). Breakfast is a traditional Japanese breakfast, but we did notice some other foreigners ordering Western style breakfast too. If you have children, be sure that the front desk is aware of this because they have separate smaller meal for children. Overall, the onsens were wonderful. We tried multiple ones and they switch out the gender onsens every morning.

Beautiful property, onsen and bath facilities are great, rooms are dated (in the old wing) but clean and they have the best bedding. Such a superb experience.

Unexpected great dinner and Onsen. Very quiet and we had an awesome time.

The ryokan is awesome. Its little far from the train station but they have shuttle service which makes it convenient. The food was good but not to my taste.