I cannot say enough about this lovely and place. The staff is very friendly. We had an early train and we had to leave before breakfast- they made onigiri for us to take on the train. Magic !!

Clean facility snd great onsen

Super high end ryokan Staff everybody friendly and helpful The manager helped me late stay really courteous was good memory overall

Hotel is quite run down inside with stained carpets. No restaurants or breakfast offered. Onsen is just 2 small pools each. Quite a distance from downtown if without a vehicle.

It was unfortunate that all the meals were fully booked despite the fact that the facility seemed to be not so busy

We wanted to conclude our four week stay in Japan with something special and it was! This ryokan was so beautiful and the staff was outstanding. Our room was spacious and well appointed. The onsen was also spacious and the baths fabulous. Breakfast was delicious and authentic. We couldn't be happier. A wonderful memory!

Comfortable environment, very clean and room size is big too

This propery is elegantly docorate and well located property with large parking lots (#1 and #2) with Yunokawa onsen, restaurant and botanic garden nearby. The room is very spacious, clean and comfortable. Service is best in class. Everything is very close by with10 minute driving maximum. Both my wife and daughter really like the hotel. It makes this hotel a top choice for us.

We had a wonderful stay at this Ryokan. My husband and son got up early to enjoy the onsen and we loved the traditional Japanese bedding. It is exactly the type of lodging we were looking for in Hakodate. We only wish we had more time to spend there.

We had a peaceful and rejuvenating stay here. The onsen was spacious and we hardly shared it with anyone. Dinner and breakfast were very high quality. The futons were super comfy too.

Neat and clean good experience for traditional ryokan. Only the wall is very thin.

A really quiet and comfortable place But if you don't own a car, the place is a little bit difficult to find

Hotel is amazing as always. This is the place I always stay when I visit Hakkodate. Breakfast and dinner was fresh and well stocked. The Onsen was clean and a perfect setting for an evening relaxation. Room was spotless location wonderful for local site seeing. Couldn't ask for more.

The hotel was good overall. We has massage in room and the price was very reasonable. I think the location isn't that great, and the hotel needs to know in advance if you arr eating dinner at their place or not.

人が足りないのは理解できても、出迎えなし、荷物も自分でカートで運ぶは、いいとしても何より驚いたのは、チェックインが3時過ぎと早いにも関わらず部屋の机が脇に寄せられ布団がすで敷いてあったこと！ 本当にがっかりした。 期待のお風呂もお湯はよいとして竹の植え込みも整えられていず、草がだらしなく生えていて、雨に濡れた地面の汚ならしさが目立った。 草も自然っぽく整えられているならいいが、だらしない感じがした。キツイいい方で悪いが、以前の宿泊を思うと期待を裏切られ残念。

朝食は、よかった

객실은 깸끗했고 직원분들은 너무나 친절하게 대해주셔서 감사했습니다

房間大小很大，三個人還是感受寬敞，溫泉很棒，戶外區加上下雪，能讓人多泡上一陣子，非常推薦！ 沒有預先訂懷石晚餐，當天入住下午約16點，時詢問能不能訂晚餐遭拒絕讓我有點困惑，不過也可能是我對日本旅館的規定不熟悉導致… 整體而言我覺得要再來函館我還是會放到優先選擇的名單！

清潔な客室とスタッフの対応も良く、温泉もゆっくり入れて満足です

人手不足なのか少し待たされた