The hotel’s primary advantage is its strategic location near Nu Sentral Mall, KL Sentral, and the bus terminal providing access to Genting Highlands and KLIA. The room was clean and comfortable, contributing positively to the overall stay. However, my bathroom door lock was broken, which affected convenience. In addition, the hotel does not provide a water dispenser. It is recommended that the management consider installing complimentary water dispenser facilities to enhance guest comfort and satisfaction.