
Eka R.
6,7
/10
Reviewed 1 week(s) ago
The water smells pungent, like sewage.
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Accommodation's Reply
30 Oct 2026
Hello, thank you for taking the time to provide your review and feedback. We apologize for the unpleasant odor in the water during your stay with us. We would like to inform you that there was a pipe leak at PDAM in the Gambir area, and we have done our best to resolve the water shortage issue for all guests. We apologize again for this unpleasant experience. The PDAM pipes are now back in operation, and we hope you will have the opportunity to welcome you back to our hotel again. Sincerely, Pipin W., General Manager
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