I've stayed here twice. The room was clean, and the bathroom was too. It's close to LGL Hospital.

I stayed 1 night at this hotel for treatment at Island Hospital with my mother who uses a wheelchair, just a few minutes by Grabcar cost RM5. The hotel staff was responsive and helpful, including helping carry our luggage to the room and pushing my mother in a wheelchair. The check-in and check-out process was fast. We paid RM10/night for hotel tax, no deposit. I booked a twin bed room only room. There was no mineral water bottle provided in the room but hot and cold water in the dispenser was available as much as you like outside the room on the same floor. The elevator operated well. The room was quite clean, the size was just right for two people. The room was not soundproof. There were coffee sachets + cups, a hot water kettle, liquid soap, small towels. There was no toothpaste and toothbrush. There was a TV but I didn't turn it on. There was wifi but we didn't use it. The bathroom was functioning well and clean, there was hot water. The AC worked well. Overall, this hotel was quite good.

The staffs are very nice and friendly. The hotel room is small, clean. Soundproofing is poor though, the toilet is very loud and there is a dog barking outside our window. The guests there also quite disruptive late at night during our long stay there. We chose this hotel for its location because it literally opposite Loh Guan Lye hospital however it is very inconvenient to find food as you need to walk 10-15 mins. The hotel amenities is also very minimum, there is no microwave available at all so we cannot reheat any food in the hotel, which i find frustrating. For a short stay, it is ok esp if you need to go to nearby hospital. Longer stay, better find more equipped hotel.

Near Islands Hospital. Affordable prices for spacious rooms.

Good location, the room is wide and clean bathroom. Worth the price

Some of the staff are not up to date regarding minimalist transportation, especially for those who need it.

Female receptionist charged us RM 20.00 for goverment tax, my question is why the hotel don’t charge directly from traveloka or make some information before we paid from application, from receptionists and cleaning staffs are not friendly and helpfull

It's quite good and many Indonesians stay here for the same purpose.

Very close to Loh Guan Lye Hospital, the room was clean and spacious, with hot water. The staff was very helpful with check-in and check-out, especially allowing us to store luggage and medication in the chillers. Thank you, Grand Inn. I'll stay here again next time.

Grand Inn hotel is close with Loh Guan Lye specialist centre.. it is also 30 minutes from airport and 15 minutes from Gurney Plaza (mall with Oriental Kopi inside). If you go to Penang for medical in Loh Guan Lye, you should choose this hotel. It is also close with food like Lorong Selamat (Char Kway Tiaw). You can refill mineral water in the hotel, but there is no toothbrush and toothpaste in the room.

very close to Guan Lye

Strategic location close to Loh Guan Lay Hospital

The hotel is clean, the staff are all friendly, and the rooms are clean. Definitely recommended 🫰🏻🫰🏻🫰🏻

location strategy near to loh gua ley hospital but the room is old style, and not clean enough so the bed room and the bath room

Close to the hospital and surrounding areas for food

The hotel staff is friendly, everything is okay, just the noise is loud.

Self check in.. easy and fast Parking available (which is important when in Penang) Room, mattress and pillows are comfortable.. There is a water purifier.. really want to get hot water for the baby..

The hotel is clean, tidy and beautiful.

Nice hotel, comfortable to stay here

The room is not very spacious, but it is quite pleasant.