Stunning view and the beds were comfy. Recommend!

The quietness is what we love, and the good food at dinner and breakfast is what makes our stay more memorable. We would love to stay here again and be happy to recommend this hotel to anyone we know.

The location is great, quiet, nice views, close to Hiking trails. Had dinner & breakfast there with friends. Food is delicious, service was good &staff are helpful & accomodating

In staying at 9 different hotels for our 2 week vacation this was our favorite hotel. We took the Gondola up to the hotel and then from there it was very easy to go to Grindelwald 'First' and was very accesible to some great hikes in the area, and then once the Gondola stopped at 6:00 p.m. it became very quiet and peaceful at the hotel. We had the restaurant and the mountain to ourselves for the rest of the night. Although we read many comments discouraging driving up to the hotel, we definitely could have driven up as we had good weather and the paved road is very driveable in the summer.

Quintin checked me in after I arrived late. He was extremely professional, friendly and kind. I will definitely refer all my friends and family to come to this amazing beautiful property.

Expensive to stay but great views. Playground available on site for young children. Restaurant had a decent menu. Fun bunk beds for kids in family room we had. Close to First for activities. Friendly helpful staff.

What a wonderful location that can’t be beat! I wish we didn’t have to pay for the gondola every time we went to the property, though.

Stunning, tranquil, views to die for. Food delicious. Simply beautiful highly recommend

We only stayed one night while exploring all the fun activities of Grindelwald. Perfect location. Beautiful views and a great room for a family of 4. Very comfortable temperature at night. Both dinner and breakfast was excellent. They accommodated my gluten allergy very well.

This stay was a wonderful experience! The room was a little cozy for a family of 4 (two teens), but my teens loved the cubby bunk beds, the staff was super friendly and helpful, and the view was spectacular!

Stunning scenery

Amazing property. The driving up was a bit disconcerting with the single lane road shared with the trot bikes coming down but it was worth it. The views are amazing and the rooms were great. The dinner in the restaurant was worthy of fine dining. 100% would recommend.

Amazing hotel with views of mountain peaks, glaciers, and nature! There’s a restaurant on site with great food and breakfast is included. Room is well designed and fit 6 of us easily. Bathroom is remodeled and has great shower. Parking was available for free and you can drive up or take the gondola. There’s a large playground that the kids loved! You have easy access to the gondola to get up to first mountain or down to Grindewald.

Excellent location with great staff

Once you arrive at Grindelwald's train station you need to walk up to Grindelwald First gondola station. The sidewalks can get a bit crowded, so that can be a bit annoying especially if you have luggage. PLEASE buy some kind of pass, AND check the time your train arrives in the city, otherwise, if you miss the last gondola up and you are stuck. Hours of operation vary depending on the season. Also, check with the staff your arrival time as their normal checkin time is until 4pm. REMEMBER every time you go down or up in the gondolas you have to pay 10 chf each way per person, so.. do yourself a favor and find out which pass you need that will cover the gondola tickets, otherwise, like me.. you will end up spending 80chf to simply go down and walk around the city. Once you make it to the hotel: WOW.. The view is simply breathtaking. We had dinner at the hotel. It was an experience/view I will NEVER forget. We were literally eating above the clouds. The room was super clean and very spacious, and we had great view. Breakfast was great as well. Simple, but it had exactly what we needed. I really, REALLY liked the hotel, and the fact that we were literally in the alps was something I will NEVER forget. However, the fact that we needed to take the gondola up and down and were restricted by their schedule (I think the last one was at 6pm), makes me think twice about returning, otherwise this hotel is a GEM.

The staff is very arrogant, rude and difficult to work with. Especially Martina she was very rude to us on the phone. They provided us with an incorrect address and we got stuck in the middle of nowhere. We had to call the cops who tracked our coordinates and stated this was an area where cars should not be. We then had to find a different hotel last minute to book. This hotel refused to provide any form of refund even a partial refund since we did not end up staying here. PLEASE AVOID this hotel at all costs! All they care about is money. Expedia at the very least offered us a partial refund.

Hotel location is perfect to enjoy the alps, either if it's things to do and enjoy quietly. Restaurant is very convenient and the place is very conformable. I'll definitely use again if I have the chance.

I had a great time staying with my family and would stay there again.

Best view locations

The staff and everything in general is awesome and the views are something from another world😊