Overall Ratings & Reviews Samed Grandview Resort

Late check in will make you wait past 14.00 No apology, no offer of compensation or other compensation. The guest must demand. When asked how to compensate, they changed the room that is ready for them to stay. There is no system of thought to manage or solve the problem. Run the room and queue in front of you smoothly.

I would like to say that the service staff is very poor. They have no service mind and use bad words with customers.

เรื่องการบริการโดยรวมดีแต่ทางโรงแรมลืมให้ ผ้าขนหนู ต้องตามหลายรอบกว่าจะได้

Only problem with this hotel was that there are absolutely no signs to it for those who walk from the pier head. In fact it's down a little narrow soi but I only found it by walking along the beach! Once inside there are a maze of paths with no obvious exit sign. A group of tourists got lost trying to leave. Reception staff (all two of them) handle both check in and check out and it ' s simple not enough at busy times. Price expensive and certainly limited the number of nights I spent there. On the plus side room was clean, bed very comfortable, aircon and shower both worked fine. Nice bean bags on the beach free for residents and beach front cafe pleasant enough. Buffet breakfast was on the whole good but not enough tables at busy times.

That's great. The atmosphere is good. The hotel also upgraded the room. Very cute. Importantly, the restaurant at the accommodation is very delicious.

บริการดีมาก 👍🏻 พนักงานน่ารัก ห้องสะอาด ดีมาก รอบหน้ามาพักอีกค่ะ

The room is not very clean. There are no tables and chairs in the room. no handkerchief Items used in the bathroom are less.

Hotel room is clean, Nice location and facilities.

นอนโรงแรม2คืน วันที่2ขอแม่บ้านทำความสะอาดห้องขอเปลี่ยนผ้าปูที่นอนและผ้าห่มใหม่ให้แต่แม่บ้านไมเปลี่ยนให้ ยังมีทรายติดบนที่นอนและผ้าห่มเหมือนเดิม และโซนร้านอาหารพนักงานไม่ใส่ใจเลยสั่งอาหารไปหลายอย่างมากคิดว่ารอนานมากสรุปคือพนักงานไม่ได้ส่งออเดดร์ทำอาหารทั้งๆๆที่จดรายการอาหารรับออเดอร์ไปแล้วคือห่วยมากถ้าเราไม่ทักถามคงต้องนั่งรออยู่อย่างนั้นทั้งคืนสรุปคือไม่ได้ทานอาหารมื้อนั้นค่ะ

The hotel in the Reception section is good, but the room is not ok. The way up and down the stairs is steep and dark ..I came to stay with my husband but I got a double bed, put them together, 2 blankets ..ordered fried chicken, less than 10 minutes, got cold fried chicken may bring the fried from other customers Ordered sandwiches according to the menu, but not according to the cover.

ที่พักติดทะเล อยู่หาดทรายแก้ว เดินทางสะดวก พนักงานดูแลเอาใจใส่ บริการดีทุกคนเลย อาหารเช้าหลากหลาย ประทับใจ แนะนำๆค่ะ

Good service, fast check-in, the hotel meets the cover, overall, everything is good ❤

Cleaning staff per day is slow. Causing a waste of time to stay Food prices are more expensive than others and not diverse. There are few to choose from The lighting in the room is damaged, there is no repair before the stay There is no customer pick-up service.

The staff at the bar were not very helpful. Unclear prices for products and promotions Do not speak well Reluctance to service Unclean food Found a broom in the rice Let the birds peck their food on the table as the customers go to the sea. And without showing any responsibility

Beautiful sea, very good service Very friendly staff. But the food price is not that friendly

Nice room, clean, good atmosphere, delicious food

Good room for the price. The staff are smiling, good service. Restaurant, bar, good atmosphere, comfortable seating Breakfast variety I like.

We stay in the Garden View Zone. Not far to the beach Can walk through the back to 7-11. Pros: Staff, front desk, excellent service, soft bed, clean room, tasty breakfast and a lot to choose from. The water flow is very strong, there are many slippers, brooms, hangers that open. Bottle, soap, shampoo, brush + toothpaste. The highlight is the weave bag. Know that the hotel has a hair tie and 2 umbrellas. Disadvantage: According to him. Restaurant staff Probably the manager. (The person) told the way to the dining room by pointing the knife. Then very sullen face Not so cute / In a room without a head towel And our room is noisy after midnight Don't know what sound Like I creak. This sound was so loud until about 10 o'clock, it disappeared.

The problem starts at check in now. Checked in and has to wait in the room for almost an hour. Only for this room, even if other foreign customers check in and get the room. When entering the room, I found the accommodation that does not match the advertisement, even though the booking price is set at 3500 baht. (In the app there is a currency switch to make us think that the price is more than a thousand baht, but after paying with the card instead of deducting 3500 baht), then if wanting a room that matches the advertisement, have to pay 5000 baht. When the check-in was finished, we booked the diving package with the check-in counter. The next day he asked the counter where to get on the boat. The staff said that to wait at 11 o'clock, someone will be picked up. After 11 o'clock, no one came to pick up, so I had to walk to ask the counter again. In conclusion, the answer was that the staff only wrote the reservation, but didn't call to tell the boat that there is a reservation, causing to be postponed to 12.00 hrs. Before postponing, inquiring before deciding whether What time does the last boat leave from the island? The staff responded at 7pm so we decided to postpone it without having to blame the staff at all. When returning from diving, we wanted to borrow a piece of towel, so we could borrow it. The staff agreed and then disappeared. 1 hour passed until I decided to take a shower with a T-shirt to wipe the representative. The staff still didn't bring the towel. So confused. At the peak, when we arrived at the pier at half past six, I got a reply from the pier that the final boat Finish six o'clock Has never been around 1 spit At that time, I was so angry. Why not be honest, we will cancel diving. Finally, I have to rely on the boat to cross the coast. Because guessed out that if going back to ask for help at the hotel, they have to open the bedroom for the full price for sure. There is no responsibility or help for sure. Look at the attitude of the staff there, looks very cool with Thai customers.

The room is clean, the staff are good but the shower is not strong, damaged, like the hotel did. Delicious breakfast