near the toll road so it's a bit noisy at night.

I entered the room was not clean and the bathroom still had dirt that had not been flushed and also the information was not clear, I work in a hotel, a hotel manager at a hotel in Lombok, and I always prioritize the comfort of my guests, friendly and smiling especially conveying information very clearly and my staff is obliged to resolve any guest complaints, I have submitted a refund and reschedule was rejected by the hotel and finally I booked again, but the things I found in the room were like the description I wrote, and the breakfast was also not tasty I did not understand what the purpose and purpose was the same as asking for eggs I waited a long time but it did not arrive at my table and finally I asked the waiter and it turned out it had not been made yet, I did not say much and went straight up to my room.

Clean place, close to Bekasi City, delicious food, friendly CS

For breakfast, pay more attention to the taste,

Considering Amaris is part of the Santika Group, expectations were high. The staff was very friendly and helpful, and the rooms had a bonus view of the MBZ Toll Road. However, amenities were inadequate for the number of guests, drinking water was limited, dishes and bed linens were lacking in cleanliness, and breakfast was less than satisfactory (the cereal tasted like water and the menu was predominantly salty). At breakfast, used plates were also not promptly removed, making it uncomfortable. Hopefully, the quality of service can improve in the future and align with the hotel group's reputation.

Clean, friendly, comfortable, delicious, economical

The shower is a bit broken .. Ablution can .. When I want to take a bath can not be moved to the shower 🚿

Comfortable and clean, friendly CS, strategic location

The place is comfortable, clean, the staff are friendly, the food is delicious, breakfast is free, basically Amaris is great.

Easy access, good service, delicious food

Nice view and easy to go anywhere

Suitable for taking a break from a long journey, the location is not far from the West Bekasi toll entrance/exit, close to malls and gas stations.

close to the station and mall

I really like the strategic location, close to various malls and LRT. The breakfast menu is delicious, especially the fried rice. Hopefully, the next staycation will be more innovative with the menu. Even though the building is not too high, the view is the best🫶

Good place, location, and facilities

Great, there are no downsides to the hotel, only the wait for the elevator is too long.

The food lacks variety. The menu is always the same. It's boring.

The security guard was helpful, I asked him to help me carry my things to the room and I continued my activities outside.

the room is too small for two people

The service is already good, keep it up, my suggestion is that the amenities are tailored to the guests who are staying.