This hotel was extremely disappointing. When we booked it was advertised (and still is being advertised) with an onsite pub and restaurant....a sign on the reception desk advises that both are temporarily closed but I think this is probably a long term if not complete closure. We found the lady on reception very abrupt (at the time of our check in she was training a young man) but she definitely did not have a customer friendly attitude at all. Unfortunately the room was awful, old carpets, old furniture and not a very nice smell....to be fair to the cleaners it seemed clean but our immediate thought was to check into a different hotel but the three night stay had not come cheaply so we decided to stay. The only thing going for this place is the views....we saw otters, deer and bald eagles from our balcony....thank goodness for the wildlife!!!