Hotel Neo+ Kuta - Legian by ASTON

Explore Hotel Neo+ Kuta - Legian by ASTON
8,8
Very Good
From 3.565 reviews
Provided by travelers on
Cleanliness

8,9

Room Comfort

8,7

Meal

8,4

Location

8,9

Service and Facilites

8,8

People often mention about Hotel Neo+ Kuta - Legian by ASTON
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Staff Friendliness (129)
Ambiance (115)
Accessibility (112)
Distance to City Center (107)
Variety (106)
Bedroom (103)
Taste (101)
Surroundings (98)
Hotel Area (96)
Room Space (95)
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Traveler Reviews Hotel Neo+ Kuta - Legian by ASTON

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40
Customer reviews
A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
Ok, ok, ok... It's pretty easy to communicate when adding a few nights outside of the app.
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A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 1 week(s) ago
This is the umpteenth time I've stayed here.
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Edwin d.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The hotel staff is professional, friendly, and helpful, serving with heart. Strategic location, clean and comfortable, delicious breakfast, complete menu, good variety. Comfortable rooms, great service 👍
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1 people find it helpful
Accommodation's Reply
04 Jun 2026
Hello Mr. Edwin D., Thank you so much for taking the time to share your experience. We are delighted that you were impressed with our team's service and found your stay comfortable. Your compliments on the professionalism, friendliness, and responsiveness of our staff are a great honor for our entire team. We are also pleased to hear that you enjoyed the hotel's excellent location, the cleanliness of the grounds, the comfort of the rooms, and the varied breakfast options we offer. Such positive reviews motivate us to continue striving to provide the best possible experience for all our guests. Thank you again for your support and trust. We hope to welcome you back on your next visit to Bali. Sincerely, Kadek Ema Triandayani, General Manager
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Karen g. S.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The food is delicious and affordable, the hotel staff is friendly and helpful, the hotel environment is clean, close to Kuta Beach and Beachwalk Mall.
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Accommodation's Reply
04 Jun 2026
Hello Karen G.S., Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed our food and the friendly and attentive service from our team. We are also pleased that the cleanliness of the hotel grounds and its proximity to Kuta Beach and Beachwalk Shopping Center contributed to your comfort during your stay. Such positive reviews are an encouragement to the entire team to continue providing the best service and experience to all our guests. Thank you for your support, and we hope to welcome you back again on your next visit to Bali. Sincerely, Kadek Ema Triandayani, General Manager
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F***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
From check-in to check-out, everything went smoothly. Check-in was easy and fast. The entire staff was very friendly and polite. The room, bathroom, and hotel area were clean. My sleep was very comfortable and restful. I've stayed at Hotel Neo Kuta Legian dozens of times when I'm in Bali. It's always my first choice for accommodation.
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+3
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Accommodation's Reply
01 Jun 2026
Dear Valued Guests of NEO+, Thank you so much for choosing NEO+ Kuta Legian as your accommodation for your trip to Bali, and thank you for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with all aspects of our hotel, including the smooth check-in and check-out process, the friendly and warm service from our staff, the cleanliness of the rooms and the hotel, and your comfortable stay. We are honored that our hotel has always been your first choice. Your continued support and trust motivate us to strive to provide the best service. We hope to welcome you back to Bali again on your next trip. Thank you again. Sincerely, General Manager, Kadek Emma Triadayani
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m sahrul h.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Overall good, service excellent.
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Accommodation's Reply
28 May 2026
Hi Mr. M Sahrul H., Thank you for sharing your review and for choosing Hotel NEO+ Kuta Legian during your stay. We are delighted to know that you had an overall good experience and that our service left a positive impression on you. Your kind words truly motivate our team to continue providing excellent hospitality to every guest. We look forward to welcoming you back again on your next visit to Bali. Warm regards, Kadek Ema Triandayani General Manager
M***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
Beautiful hotel and safe for solo traveler. I will go back to stay here ☺️
1 people find it helpful
Accommodation's Reply
19 May 2026
Dear Valued Guest, Thank you for sharing your wonderful experience staying with us. We are delighted to know that you found our hotel beautiful and felt safe during your solo trip. Your kind words truly mean a lot to us, and we are very happy to hear that you would choose to stay with us again on your next visit. We look forward to welcoming you back again at Hotel NEO+ Kuta Legian. Warm regards, Kadek Ema Triandayani General Manager
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,7
/10
Reviewed 6 week(s) ago
The room is a bit dim, actually nice for relaxing, but I think it still needs to be given bright enough lights because for me who has high astigmatism, it is a bit dizzy to see because it is too dim. For the service, it is very good, very friendly & super fast when you need something. The location is very strategic for staying in the Legian area, everywhere is close but not noisy because it is a bit tucked away from the main road.
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3 people find it helpful
Accommodation's Reply
14 May 2026
Dear Valued Guest, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed the friendly and attentive service from our team, as well as the hotel's convenient, quiet, and relaxing location in the Legian area. We also appreciate your feedback regarding the lighting in the room. We understand that a relatively dimly lit room can be uncomfortable, especially for guests with vision problems. This suggestion will be taken into consideration for future evaluations and improvements to enhance guest comfort. Thank you again for your visit, and we look forward to welcoming you back in the future. Sincerely, Kadek Ema Triandayani, General Manager
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Nice swimming pool, good service, friendly staff, clean room, spacious room.
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2 people find it helpful
Accommodation's Reply
14 May 2026
Hello dear customer, Thank you for your excellent rating and for sharing your experience with us. We are delighted to hear that you enjoyed the pool facilities, the friendly service from our team, and the clean and spacious rooms during your stay. Your positive feedback encourages us to continue developing our services to provide the best possible experience for all our guests. We hope to welcome you back again in the future for another memorable stay. Sincerely, Kadek Ema Triandayani, General Manager
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agam y. k.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
The location is strategic, the breakfast is delicious, the staff is friendly.
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1 people find it helpful
Accommodation's Reply
04 May 2026
Dear Mr. Agam Y. Ke., Thank you very much for your wonderful review. We are delighted that you were impressed with our excellent location, delicious breakfast, and friendly service from our team. Your review encourages us to strive to provide the best service to all our guests. We hope to welcome you back again in the future. Sincerely, Kadek Ema Triandayani, General Manager
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z***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 8 week(s) ago
The hotel staff is friendly, the rooms are clean and comfortable.
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Accommodation's Reply
04 May 2026
Dear Valued Guest, Thank you very much for your wonderful review. We are delighted that you were impressed with our team's service, as well as the comfort and cleanliness of your room during your stay. Your review encourages us to continue striving to provide the best service. We hope to welcome you back again on your next stay. Sincerely, Kadek Ema Triandayani, General Manager
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R***Y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
I've been here 3 times, I really recommend it.
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Accommodation's Reply
04 May 2026
Dear Valued Guest, Thank you so much for your excellent review. We are delighted that you have stayed with us three times and continue to provide such valuable feedback. Your trust is a great honor and a wonderful motivation for our team to continue providing the best possible experience. We look forward to welcoming you back again in the future. Sincerely, Kadek Ema Triandayani, General Manager
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s***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,3
/10
Reviewed 10 week(s) ago
+ Strategic location near entertainment. Swimming pool is quite nice. Staff is friendly. - Food is lacking in flavor. Menu is not very varied. AC is not cold enough (central AC)
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1 people find it helpful
Accommodation's Reply
20 Apr 2026
Dear Ms./Mrs. S*o, Thank you for your review and feedback. We are delighted to hear that you enjoyed our excellent location, pool facilities, and friendly service from our team. We apologize for any inconvenience you experienced regarding the taste and variety of the food, as well as the condition of the air conditioning during your stay. Your feedback is very valuable and we have forwarded it to the relevant team for follow-up and improvement in the future. We hope to welcome you back again with a better experience next time. Sincerely, Kadek Ema Triandayani, General Manager
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M Nofrian A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
The hotel is excellent, close to the center of Legian and Kuta Beach. What we liked most was the hotel staff's friendliness and top-notch service.
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Accommodation's Reply
20 Apr 2026
Dear Mr. M. Novrian, Thank you for your excellent review. We are delighted that you enjoyed the hotel's location near the center of Legian and Kuta Beach, and were impressed by the excellent service from our team. Your comments about the staff's friendliness mean a lot to us and motivate us to continue striving to provide the best possible experience for all our guests. We hope to welcome you back again in the future. Sincerely, Kadek Ema Triandayani, General Manager
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M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
The hotel atmosphere is calm and close access to shops
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Accommodation's Reply
20 Apr 2026
Dear Valued Guest, Thank you for your excellent review. We are delighted to hear that you enjoyed the hotel's tranquil atmosphere and convenient location near shopping areas. We hope to continue providing you with a comfortable and memorable stay. We look forward to welcoming you back in the future. Sincerely, Kadek Ema Triandayani, General Manager
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Oktaviany P. n.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 10 week(s) ago
The hotel is comfortable and nice, with a nice pool. The rooms are clean, the service is also good, and the staff are friendly.
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1 people find it helpful
Accommodation's Reply
20 Apr 2026
Dear Ms. Octaviani, Thank you for your wonderful review. We are delighted to hear that you felt comfortable during your stay, enjoyed the pool facilities, and appreciated the cleanliness of your room, as well as the excellent service from our team. Your comments about the friendliness of our staff mean a lot to us and motivate us to continue striving to provide the best possible experience for all our guests. We hope to welcome you back again on your next stay. Sincerely, Kadek Ema Triandayani, General Manager
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Evi D.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
Always a pleasure and satisfaction to stay at this hotel.
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1 people find it helpful
Accommodation's Reply
20 Apr 2026
Dear Ms. Avi, Thank you for your wonderful review. We are delighted to hear that your stay with us was a pleasant and memorable experience. It is an honor to have you choose us as your next guest and motivates us to continue providing the best service. We look forward to welcoming you back on your next visit. Sincerely, Kadek Ema Triandayani, General Manager
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Andrea H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
The staff is very friendly. The room is very comfortable.
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Accommodation's Reply
01 Apr 2026
Hello Andrea H., Thank you so much for your excellent rating and review. We are delighted to hear that you enjoyed your room and the friendly service from our staff. Your feedback encourages us to strive to provide the best possible experience for all our guests. We hope to welcome you back again on your next stay. 😊 Sincerely, Kadek Ema Triandayani, General Manager
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Amelia A. Y.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
Stayed here for 4 nights, everything was ok, food was delicious, room was comfortable and clean, staff were also friendly.
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1 people find it helpful
Accommodation's Reply
01 Apr 2026
Hello Ms. Amelia A. Y., Thank you so much for your excellent rating and kind review. We are very happy to know that you enjoyed your stay with us. From the delicious food and comfortable and clean rooms to the friendly service of the staff, your feedback encourages us to continue striving to provide the best service. We hope to welcome you back again on your next stay. 😊 Sincerely, Kadek Ema Triandayani, General Manager
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Ben O.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
One of the best hotels I've stayed in so far, staff are incredible.
1 people find it helpful
Accommodation's Reply
01 Apr 2026
Hi Ben O., Thank you very much for your perfect rating and wonderful feedback. We are truly delighted to know that your stay with us was one of the best you’ve experienced, and that our team made such a positive impression. Your kind words mean a lot to us and motivate us to keep delivering exceptional service. We look forward to welcoming you back for another great stay. Warm regards, Kadek Ema Triandayani General Manager
Number of reviews per page
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40