Dear Valued Guest, Swissôtel Belle (Lampung) would like to express our gratitude for your interest in our hotel and for your valuable feedback. 🙏 We apologize for the inconvenience caused by the inadequate amenities in your room, particularly the bathroom and bedroom. Your valuable feedback is crucial to our hotel operations, and we will immediately contact the relevant team to ensure that all room inspection procedures (room preparation and quality control) are thoroughly conducted before your stay. Your valuable feedback is a vital step in improving our service quality and enhancing your comfort. If you have any further questions, please contact us. We are happy to assist you. All our staff will strive to make your next stay even more enjoyable.