Overall Ratings & Reviews INX Design Hotel

Cute hotel but room was a little dated and wallpaper ripped where they hoped no one would see. Staff were lovely and super helpful! Also the bed was super comfy.

Excellent stay

We had a great stay as a family. Would defo recoment the hotel and i would go back again

Very convenient for Main Square, Jewish Quarter and transport systems. Had a side facing room and not troubled by noise from the road. Spotlessly clean, good breakfast selection. I would highly recommend this hotel.

Highly recommend Inx Design hotel. Busy road at the front, so noisy at times. Id still give them 9/10. Service was spot on. Dziękuję

Fabulous hotel. Spotlessly clean. Friendly, knowledgeable staff. Tram stop 50 metres away. Great bar with great food options. Definitely stay again. About £30 for an airport taxi, but easy and less than tenner by train/tram.

Lovely hotel. We stayed in the Wawel suite, we stay in a lot of suites and this is one of the best we have experienced so far. Love the jacuzzi, it’s absolutely huge. I asked for them to arrange a heart decoration on the bed for my partner’s birthday and paid for the birthday cake to be delivered on the last morning of our stay at 9am and they were very punctual. The service we received from all the staff was amazing, I’d absolutely stay in this hotel again when visiting Kraków. Also, for some reason we got a free welcome drink due to booking via Expedia which was a nice surprise.

Very friendly and helpful staff. We were given vouchers for 2 complimentary drinks on arrival. The food at the restaurant was delicious. The freely available filtered water on each floor was an unexpected perk. The hotel is within walking distance of most of the city’s attractions. When the power went out in our room on the last night of our stay, desk staff promptly moved us to another room without question. I would highly recommend staying at the INX Design Hotel.

Super hotel, very well situated with bars and food options all around it. There is tram stops right outside the door of the hotel. The staff were friendly and I found our room was very cool and comfortable. Only negative was the shower in the room, it had a lot of limescale build up so it didn't work properly, especially the waterfall head.

Very clean hotel with friendly and helpful staff. Very good location with a nice walk to the old town. The area around the hotel is great with plenty to see and do

Liked all about hotel. Everything, staff excellent, beautiful room. Lovely hotel and was in nice area. And was a good price. Would go back again 10 out of 10

Great hotel - very clean, friendly staff, delicious buffet breakfast with plenty of variety. The filtered water machines were a fantastic bonus!

The hotel was exactly what we were looking for in terms of location—close to both the Movida and the old town—and the rooms are comfortable, delivering exactly what’s promised on the website. While the cleaning could use some improvement, the overall cleanliness was acceptable. However, there were several downsides that affected our stay. The room can be quite noisy, as it faces the main street and the tram traffic can significantly impact the quality of sleep. To make things worse, the curtains don’t effectively block out light, so the room doesn’t get very dark at night. The shower also lacked water pressure, and no conditioner was provided among the toiletries. We had a disappointing experience at the hotel bar as well. While enjoying drinks we had purchased there, we were told off for eating a small Kinder chocolate, as outside food was apparently not allowed. The situation was handled poorly and lacked common sense. The barman closely monitored us for the entire time, which made us uncomfortable. As a result, we chose not to return to the bar or purchase any more food or drinks from the hotel for the remaining three days of our stay. Additionally, the gym was underwhelming—it includes only a treadmill, a cable machine, a cycle-type machine, and a sauna, which doesn’t meet the expectations of a proper fitness area. There is storage space and towels provided, which is appreciated, but we suggest adding a water dispenser to improve the experience. I would not return.

Fantastic hotel. Staff were friendly, helpful and informative. The hotel was clean and modern. Breakfast was varied and tasty. Would highly recommend and would stay here again.

Fantastic room on 5th floor, definitely recommend the apartment room. Breakfast was good and finished at a reasonable time.

This hotel is in an excellent location. The hotel is clean, funky decor and the staff are so helpful. Highly recommend

Lovely room, friendly staff

Brilliant location, right on the edge of Kazimierz, where there are lots of great places to eat. Good transport links to the Old Town, but only about a 25 minute walk as well. The staff were friendly and helpful. Our room was comfortable and clean and had everything we needed. We had the breakfast a couple of times and it was great, with lots of variety.

All good

Lovely hotel, spotlessly clean and very modern