Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur

Explore Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur
8,5
Very Good
From 55 reviews
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Cleanliness

8,5

Room Comfort

8,6

Meal

8,6

Location

8,8

Service and Facilites

8,6

People often mention about Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur
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Ambiance (3)
Room Space (3)
Bedroom (3)
Bathroom (3)
Distance to City Center (2)
Surroundings (2)
Accessibility (2)
Family Friendly (2)
Staff Friendliness (2)
Wifi (2)
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Traveler Reviews Dorsett Residences Bukit Bintang @ Dorsett Kuala Lumpur

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20
40
Customer reviews
Ng Soo P.
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Leisure
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10,0
/10
Reviewed 13 week(s) ago
Everything was fine. No complaints. Only thing was lack of parking space during peak days .
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Accommodation's Reply
18 Sep 2025
Dear Ng, thank you for staying with us on your recent trip to Kuala Lumpur. We are glad to hear that you have enjoyed your overall stay experience with us. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
Lilis S. E.
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10,0
/10
Reviewed 16 week(s) ago
The room was spacious. We rented a two-bedroom apartment for three people. The staff was friendly, the food was varied, and the location was excellent. It was just a short walk to the center of town, close to the mall and Alor Street. Overall, it was great.
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Accommodation's Reply
29 Aug 2025
Dear Lilis, thank you for choosing to stay with us. We are glad to hear that you have enjoyed our services and facilities. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
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Mhd A. W.
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9,4
/10
Reviewed 27 week(s) ago
Everything is perfect, I just wish the TV could be tuned to external channels so more people could watch it.
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1 people find it helpful
Accommodation's Reply
17 Jun 2025
Dear Mhd A. W, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We also noted your comments about the TV channels. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
V***y
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Leisure
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8,1
/10
Reviewed 36 week(s) ago
The bed cover is dirty. Please pay attention.
1 people find it helpful
Accommodation's Reply
19 Apr 2025
Dear Sir, thank you for staying with us and your kind reviews shared. We have taken note of your comments and wish to apologize for the short comings in housekeeping. We sincerely hope that you would accord us another opportunity to serve you better soon. Warm regards. David Wong, Hotel Manager
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Agus H.
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Leisure
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10,0
/10
Reviewed 46 week(s) ago
I really enjoy staying at this hotel and would definitely come back the moment I re-visit Kuala Lumpur. Comfy rooms with great balcony view, complete in-room facilities, delicious menus of breakfast, close to lots of meals and shopping place options, superb cleanliness, and amazing staff services. Special thanks to Adira and Radzi at the reception who made my stay even more memorable.
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1 people find it helpful
Accommodation's Reply
10 Feb 2025
Dear Agus, we are glad to hear your choice of us has been spot-on and it had been an enjoyable staycation. To have such a positive mentioned on our team member is indeed a blessing for us. We are looking forward to your return trips soon. Warm regards. David Wong, Hotel Manager
Wanfitri
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10,0
/10
Reviewed 99 week(s) ago
Tempat nya bersih, mewah, lokasi sangat dekat dengan pavilion.
1 people find it helpful
Accommodation's Reply
26 Jan 2024
Dear Wan, thank you very much for your good reviews shared. We are glad that you have enjoyed the stay and looking forward to serve you again soon. Warm regards. David Wong, Hotel Manager
Desi S.
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9,1
/10
Reviewed 99 week(s) ago
Semua kemudahan kita temukan di Dorsett Residence 🥰👍, dekat ke mana-mana dan fasilitas semua bagus, semua sudut ruangan bersih, luas, dan nyaman.
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Accommodation's Reply
05 Jul 2025
Dear Desi, thank you for choosing to stay with us. We are glad that you have enjoyed our services and facilities. Looking forward to welcome you back for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
Arif K.
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9,4
/10
Reviewed 102 week(s) ago
Great service, great location. Suitable for family trip.
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Accommodation's Reply
12 Jan 2024
Dear Arif, thank you very much for your good reviews shared. We are glad that you have enjoyed the stay and looking forward to serve you again in the near future. Warm regards. David Wong, Hotel Manager.
Mulyadi
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9,7
/10
Reviewed 110 week(s) ago
Always book here when in KL. It's all in good fun.
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1 people find it helpful
candra
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8,5
/10
Reviewed 127 week(s) ago
Residences are clean, it's just a shame you can't get extra beds.
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1 people find it helpful
Accommodation's Reply
20 Jul 2023
Dear Candra Candra, Greetings from Dorsett Kuala Lumpur! Thank you for taking time to write us feedback and sharing with others. We most like hearing from our guest, and we appreciate you letting us know what you enjoy most about our hotel, as well as sharing your helpful suggestions for a better performance. Please to share that the Residence not able to add in extra bed as we wish to see that guest has a comfortable stay. We hope you’ll continue to make yourself at home with us for many years to come! Best regards, Henry LOO Director of Operations
Holiq H.
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8,5
/10
Reviewed 134 week(s) ago
Amazing, my family and I are very happy. The room is spacious, clean and luxurious. An unforgettable experience staying here.
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3 people find it helpful
Accommodation's Reply
26 May 2023
Dear HOLIQ HUDAIRI, Greetings from Dorsett Kuala Lumpur! Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We look forward to welcome you next stay in near future. Best regards, Henry LOO Director of Operations
MARDIAN MARDIAN
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10,0
/10
Reviewed 137 week(s) ago
Nice, clean place! Complete everything inside. Recommended.
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2 people find it helpful
Accommodation's Reply
26 May 2023
Dear MARDIAN MARDIAN, Greetings from Dorsett Kuala Lumpur! Thank you to receive a perfect rating as well as a kind review from you. It is our pleasure to learn that you had a pleasant experience stay with us. We are looking forward to welcoming you again soon to Dorsett Kuala Lumpur. Regards, Henry LOO Director of Operations
Charli s.
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6,3
/10
Reviewed 149 week(s) ago
The Dorsett front office and the Dorsett Residence front office are different, please once again don't send the wrong contact person to be contacted. I waited 2 hours to be able to contact the Dorsett Residence front office, the online agent responded very slowly, and sent the wrong cellphone number, fortunately I was assisted by the Dorsett Hotel front office by trying to reverse the numbers, and finally managed to contact the Dorsett Residence front office, the deposit requested cashless, what if parents who are not good at using credit cards?
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4 people find it helpful
Accommodation's Reply
17 Feb 2023
Dear Charli Susanto, Greetings from Dorsett Kuala Lumpur! Thank you for taking the time to provide us with your constructive feedback. Please be assured that we take your feedback with concern and priority, and have shared it with our manager to investigate and address wherein applicable. We hope you won't let this isolated oversight keep you from booking with us again. Your next stay is certain a pleasant and comfortable. Best regards, Henry LOO Director of Operations
mas b. e.
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4,8
/10
Reviewed 152 week(s) ago
What was given to the Dorset hotel, the price is very different
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5 people find it helpful
Accommodation's Reply
26 Jan 2023
Dear Bima, Greetings from Dorsett Kuala Lumpur, thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. We truly value your comments and very much hope to welcome you back for an even more enjoyable stay with us in near future. Regards, Henry LOO Director of Operations
Nazreen N. A. R.
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5,4
/10
Reviewed 207 week(s) ago
The room is uncleaned and unhygienic, me and family found quite few of cockroaches, the room also smell weird like it has been empty for too long. The food not nice, not variety and not cooked well (Bee Hon are served stale), I will be considering (below 50 %) for next visit and to recommend to others. Not value for money that I pay, please improve.
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9 people find it helpful
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Sella S.
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Family
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9,4
/10
Reviewed 307 week(s) ago
Always a happy stay here, good service friendly and very helpful staff. Good hotel facilities, and adequate and strategic location for shopping and finding places to eat. Recommended
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2 people find it helpful
Yuyun A.
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Family
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9,4
/10
Reviewed 308 week(s) ago
the room is really spacious. complete equipment as well, just the floor sometimes there is a sticky one near the bathroom but overall it's really ok
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1 people find it helpful
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Natal S. M. S.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9,7
/10
Reviewed 319 week(s) ago
Very recommended hotel / residences for vacation. Definitely comeback to this hotel for sure.
3 people find it helpful
Josua P.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 358 week(s) ago
I stayed in the 2 bedrooms apartment . Great for family , has washing machine for long stay is very convenience . Room is modern and clean . Housekeeping is friendly and all the staff was very lovely . Downside : please fix your tv in the master bedroom so it has more than 4 channels and 3 of them was broken . Upside : tv in the bathroom was an extra class while I have a bath
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5 people find it helpful
ronald p.
icon-Family
Family
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6,3
/10
Reviewed 374 week(s) ago
This hotel is quite good, but they only provide less tv channel not like the others 4 stars hotel. The phone also broken, so hard for calling the recepsionist. As I remember in my room book had bathtub but when I come there is no bathtub.
4 people find it helpful
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