very good hotel and friendly staff.

Breakfast could be better and more various. The things in the rooms is old and very used. The extra bed was very hard and was difficult to sleep for 3rd person.

Not good

best clen room but breakfast very bad

The only friendly staff I would say is the cleaners. The rest were abrupt, quite arrogant and didn’t want to solve the issues we faced. I’m a little baffled that this hotel is 5*. Out of all the countries we have visited, the service was the worst here.

Very good recommended

Clean room, nice staff

Cleanliness and hygiene is excellent, this is my second stay because there’s no other hotel like this hotel in this location. Very close to the centre few tram stops away to sultanahmet. Food variety is great one suggestion is baked beans but don’t know if they do it in turkey. Area has so much to see tram stops close by.

All nice and clean

The breakfast was average, the staff at screening is in need of training, I have booked this hotel for 66 birthday they have ruined it, I wished I didn’t stayed at the hotel, in the bathroom they have put two shampoo bottles, either they might not know there are other thing can used in the shower such as shower jell, conditioners and when you have booked Senior Suite with Jacuzzi there is nothing to use waste of money.

We stayed in senior suit. It was the best hotel room I have ever stayed. Staff is ok but not great though. Location is not great but it was very convenient for our business. I would stay at this hotel again.

I did not had breakfast

Great Experience

Everything was great, just not pleased with breakfast, not a good range. The had french toast but wasn’t cooked well. My omelette wasn’t cooked well. Room was better than the pictures. Location was good. English was good from the staff. I wouldn’t stay again only because of the breakfast. Steam room was nice and free to use. Staff at spa was excellent

I’d like to extend my thanks to Nurhan for her warm hospitality and for always refreshing our room with a genuine smile. We truly enjoyed our stay and would gladly recommend this hotel to anyone visiting Istanbul.

Fantastic stay in a fabulous gem

Staff is very friendly.

Very bad hotel

Single rooms have lrss ventilations but breakfast is super continental with variety foods to choice.

Great hotel, my third time here and many more to come