7,6
Pleasant
From 5.515 reviews
Provided by travelers on
Cleanliness

7,0

Room Comfort

7,2

Meal

7,6

Location

8,2

Service and Facilites

7,4

People often mention about Marbella Place Anyer by Jayakarta
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Ambiance (92)
Staff Friendliness (73)
Bedroom (73)
Accessibility (69)
Bathroom (68)
Surroundings (66)
Hotel Area (66)
Room Space (65)
Taste (63)
Family Friendly (60)
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Traveler Reviews Marbella Place Anyer by Jayakarta

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Customer reviews
G***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 day(s) ago
The hotel has a sultan's vibe from its time. Some renovations are underway, and hopefully, they'll be finished soon. The rooms are spacious and the air conditioning is cool. The food in the restaurant is basic but delicious. Overall, I'm satisfied.
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1 people find it helpful
Accommodation's Reply
10 Aug 2025
Dear Guest, Thank you for sharing your experience staying at our Hotel, we are glad to hear that you and your family enjoyed a good and pleasant stay during your vacation at Marbella Place Anyer. We are continuing to gradually renovate our public areas. We hope to welcome you and your family back to stay at Marbella Place Anyer in the future. Warm regards, i gede Paksi w b | Room Division Manager
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Susi A.
icon-origin-TRAVELOKA
7,3
/10
Reviewed 7 day(s) ago
The room is really dirty, especially the floor, the feet are black. If you don't wear sandals in the room, it looks like it hasn't been cleaned for months. The food variations every time you stay here are just the same.
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1 people find it helpful
Accommodation's Reply
10 Aug 2025
Dear Mrs. Susi A, Thank you for your review and for staying at Marbella Place Anyer. Your suggestions and input are very meaningful to us. We would like to apologize for the cleanliness of the room floor and the breakfast variety. We will evaluate this matter. This is our concern and we will continue to improve it in the future. We and all our employees hope to welcome you and your family back to stay at Marbella Place Anyer in the future. Warm regards, i gede Paksi w b | Room Division Manager
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Yoga W.
icon-Staycation
Staycation
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10,0
/10
Reviewed 1 week(s) ago
Exciting experience in the master suite, staying with extended family.
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Accommodation's Reply
10 Aug 2025
Dear Mr. Yoga W, Thank you for your review & for choosing to stay at Marbella Place Anyer, we are happy to hear that you and your extended family enjoyed your holiday and the exciting experience of staying at our Master Suite type, We and all our employees hope to welcome you and your family back to stay at Marbella Place Anyer in the future. Warm regards i gede Paksi w b | Room Division Manager
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H***h
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Friendly, good, steady, best service.
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Accommodation's Reply
10 Aug 2025
Dear guest, thank you for taking the time to leave a review for Marbella Place Anyer, it's great to hear that you enjoyed your holiday and the good service from our staff, we & all staff will be very happy to welcome you and your family back to stay at Marbella Place Anyer in the future. Warm regards i gede Paksi w b | Room Division Manager
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K***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 2 week(s) ago
So far so good, the room is spacious and comfortable
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Accommodation's Reply
02 Aug 2025
Dear guest, thank you for taking the time to share your experience at our hotel. We are delighted to hear that you and your family enjoyed your stay at our hotel. We and all our staff look forward to welcoming you and your family back to Marbella Place Anyer in the future. Warm regards, i gede Paksi w b | Room Division Manager.
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S***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The Deluxe Suite is very spacious for two people. Breakfast is good, with a wide variety. The location has direct beach access, so you can go back and forth. It's just under renovation, right? Some buildings look damaged. Hopefully, they'll be repaired soon so we can take photos from the beach with a good view of the hotel.
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1 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Guest. Thank you for taking the time to share your experience staying at our Hotel, Your review and feedback means a lot to us, We are glad you and your family enjoyed your vacation at Marbella Place Anyer with a few notes, currently we are continuing to rejuvenate the building and public areas. Hopefully in the future we can welcome you and your family back to stay at Marbella Place Anyer with an even better stay experience. Warm regards i gede Paksi w b | Room Division Manager
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,0
/10
Reviewed 2 week(s) ago
The hotel is an old building... but it's still nice, even though some of the buildings look neglected. But I was happy to get a family room, which turned out to be very spacious. The hotel also offers comfort. Unfortunately, the beach view doesn't live up to expectations. It's like a market, with vendors going back and forth (pushing) to offer their wares and buskers. So, you won't be able to find peace while on the beach.
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Accommodation's Reply
30 Jul 2025
Dear Guest. Thank you for taking the time to share your experience staying at our Hotel, Your review and feedback means a lot to us, We are glad you and your family enjoyed your vacation at Marbella Place Anyer with a few notes, currently we are continuing to rejuvenate the building and public areas and thank you for your feedback regarding the vendors around the beach, we will evaluate this for the comfort of all guests, hopefully in the future we can welcome you and your family back to stay at Marbella Place Anyer with an even better stay experience. Warm regards i gede Paksi w b | Room Division Manager
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E***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,3
/10
Reviewed 2 week(s) ago
It needs a lot of renovation. It's very old and feels haunted. Refresh it immediately so Marbela can return to its glory days like it was 10 years ago.
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1 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Guest. Thank you for taking the time to share your experience staying at our hotel. Your review and feedback mean a lot to us. We are currently continuing to renovate the facilities at our hotel. We hope that in the future we can provide an even better stay experience for you and your family. Warm regards, i gede Paksi w b | Room Division Manager
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N***a
icon-Leisure
Leisure
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9,4
/10
Reviewed 2 week(s) ago
Even though it's creepy, it's comfortable, nice, and quite clean.
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Accommodation's Reply
30 Jul 2025
Dear Guest, Thank you for taking the time to share your experience staying at our hotel. Your review and feedback mean a lot to us. We are delighted to hear that you and your family enjoyed your stay at Marbella Place Anyer. We hope that in the future, we and all our staff will be able to welcome you and your family back to stay at Marbella Place Anyer. Warm regards, i gede Paksi w b | Room Division Manager
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Pak N.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 3 week(s) ago
It's so much fun healing here
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Mr. N, Thank you for your review and for staying at Marbella Place Anyer. We are delighted to hear that you and your family enjoyed your holiday and healing experience in Marbella. We and all our staff look forward to welcoming you and your family back to Marbella Place Anyer in the future. Warm regards, i gede Paksi w b | Room Division Manager
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I***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly. The swimming pool is large. The beach is coral-free.
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+2
1 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Guest, Thank you for your good review & rating for us and for sharing beautiful photos during your stay at our Hotel, it is very happy to hear that you and your family enjoyed the service from our colleagues and enjoyed a memorable holiday atmosphere during your stay at Marbella Place Anyer. We and all our employees hope to welcome you and your family back to stay at Marbella Place Anyer in the future. Warm regards I gede Paksi w b | Room Division Manager
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M***d
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
Nice experience, staying at a hotel near the beach
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Accommodation's Reply
23 Jul 2025
Dear Guest, Thank you for taking the time to share your experience staying at our hotel. Your review and feedback mean a lot to us. We are glad you and your family enjoyed your vacation at Marbella Place Anyer. We hope that in the future, we and all our staff will be able to welcome you and your family back to stay at Marbella Place Anyer. Warm regards, i gede Paksi w b | Room Division Manager
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,4
/10
Reviewed 4 week(s) ago
The room is dirty, the kettle looks like it was used for noodles, there are noodles in it, which means the person who cleaned the room wasn't careful... the TV channels aren't clean either...
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Guest, Thank you for staying at Marbella Place Anyer and for taking the time to give a review for our Hotel, We would like to apologize for the problems experienced regarding cleanliness and TV Channels, we will escalate this matter to continue to make improvements in the future, hopefully in the future we can offer a better experience and atmosphere for you and your family, Warm regards i gede Paksi w b | Room Division Manager
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Fandy A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
From the outside, the hotel looks old, but once you enter the room, it exceeds your expectations... the room is spacious... clean... cool... comfortable... the balcony has a beach view... the service is good and friendly... the food is quite tasty and varied... the beach access and swimming pool are quite spacious... satisfying...
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2 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Mr. Fandy A. Thank you for taking the time to provide a complete review during your stay at Marbella Place Anyer, it is a pleasure to hear the good reviews regarding the cleanliness, room facilities, swimming pool and a pleasant holiday with the family, we & all staff will be very happy to welcome you and your family back to stay at Marbella Place Anyer in the future. Warm regards i gede Paksi w b | Room Division Manager
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Van R. S.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
interesting and suitable for family vacations
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Accommodation's Reply
16 Jul 2025
Dear Mr. Van R. S., Thank you for taking the time to share your experience staying at our hotel. We are delighted to hear that you and your family enjoyed your stay at our hotel. We and all our staff look forward to welcoming you and your family back to Marbella Place Anyer in the future. Warm regards, i gede Paksi w b | Room Division Manager
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n***n
icon-origin-TRAVELOKA
8,2
/10
Reviewed 4 week(s) ago
The location is strategic, across from the hotel there are 3 minimarkets, if you book a room only, you don't have to worry because there are many breakfast sellers across from the hotel, even though the hotel is old, the room is comfortable and the facilities are complete, there is a sofa bed and a small refrigerator that can fit a lot, the beach is also clean and there are no corals, the swimming pool is also large, it is very suitable for a family staycation
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Accommodation's Reply
16 Jul 2025
Dear valued guest, Thank you for taking the time to provide a comprehensive review during your stay at Marbella Place Anyer. We are delighted to hear your positive feedback regarding the room facilities, swimming pool, and enjoyable vacation with your family. We and our entire staff will be delighted to welcome you and your family back to Marbella Place Anyer in the future. Warm regards, i gede Paksi w b | Room Division Manager
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C***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
The hotel atmosphere is comfortable near the beach, coincidentally the room we got was right facing the beach, so the view was really beautiful
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Accommodation's Reply
16 Jul 2025
Dear valued guest, Thank you for staying at Marbella and for sharing your wonderful experience with our Hotel. We are very happy that you and your family had a wonderful and enjoyable stay at Marbella Place Anyer. We and all our staff look forward to welcoming you and your family back to Marbella Place Anyer in the future. Warm regards, i gede Paksi w b | Room Division Manager
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Muhammad W. S.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
I was initially hesitant and worried about booking a room at this hotel after reading previous reviews. However, I decided to book it because I believe no one intentionally provides poor service and facilities to guests in this industry. 1. The location is very strategic and easily accessible. It's also close to a minimarket and restaurants. There's a beautiful beach with soft, gently sloping sand behind the hotel, offering a variety of beach attractions. We can access the beach through the back door without paying an entrance fee. 2. The building and facilities. I admit this hotel must have been grand and luxurious back then, but it's currently in disrepair. This only detracts from the aesthetic value, as we weren't forced to stay in damaged facilities. Therefore, we only booked rooms that were truly reliable and suitable. We stayed in a fairly spacious room with a connecting door, making it easy to supervise the children. The room was equipped with a living room and a balcony with views of the beach, as well as a TV with various channels. The air conditioning was also working well and cool. There was a bathtub with hot water. So, because not all rooms are reliable, it feels like guests live far apart, which has its pros and cons. I think this makes the rooms quieter. However, with such a large building, it can be a bit quiet. Management is also currently renovating, and there are under construction signs, which I really appreciate. 3. The staff and personnel are experienced and friendly. Check-in and check-out were also easy. 4. We also enjoyed breakfast at El Patio. The food was quite humble yet great-tasting. It felt like homey food cooked by our own mom. The presentation is simple but the taste is truly delicious. There are also stalls offering chicken porridge, green bean porridge, waffles made to order, an egg corner, and fried snacks. Hopefully, it will last and be even better when we return.
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Accommodation's Reply
16 Jul 2025
Dear Mr. Muhammad W. S., Thank you for your very comprehensive review and valuable input for us, of course thank you for staying at our hotel, we are very happy that you and your family enjoyed the holiday atmosphere, the beautiful beach, the food at our restaurant and the service from our colleagues at Marbella Place Anyer, We and all employees hope to welcome you and your family back to stay at Marbella Place Anyer in the future. Warm regards i gede Paksi w b | Room Division Manager
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A***e
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
Nice, comfortable, near the beach, busy, near places to eat and eat.
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Accommodation's Reply
16 Jul 2025
Dear guest, Thank you for your positive review and for staying at Marbella, we are very happy that you and your family enjoyed the holiday atmosphere at Marbella Place Anyer, We and all our employees hope to welcome you and your family back to stay at Marbella Place Anyer in the future. Warm regards i gede Paksi W. B. | Room Division Manager
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Agrivina P. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
One of the destinations that won't make you tired, because it's all in one location: hotel and beach.😁
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Accommodation's Reply
16 Jul 2025
Dear Mrs. Agrivina P. N. Thank you for taking the time to share your review of our Hotel, it is a pleasure to hear that you and your family enjoyed your stay at Marbella Place Anyer, we hope to welcome you and your family back in the future, Warm regards i gede Paksi w b | Room Division Manager
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