Overall Ratings & Reviews Sun Inns Hotel D'Mind 1 Seri Kembangan

The hotel is small No windows Appropriate for the price Check in using a machine Prepare RM50 cash

Hello there Up on checking, no electricity in the room. Air condition - panel on the wall was broken and very dangerous to touch. When I tried to adjust the temperature the aircon holder ripped off and noticed it wasn't screwed at all with holder! There was NO remote control to operate, operation only by the above said wall socket with broken buttons and unscrew socket! Very big safety threat! Shower area, shower head and shower hose are very dirty, not clean. Its a hygiene issue! I cleaned the shower area and shower with the shower gel and removed shower head from the hose for me to get ready and go out for my day. I didnt had time to go back reception and report the issues at that time of afternoon. I was held up with electric issue upon check in and I was running late for my meeting. At night, when i came back to hotel manager wasn't around to report the issue. I managed to report the above said issue upon check out with the manager. He inspect ther room and acknowledged the raised issues and apologized. I told him, will raise the issue through Traveloka and claim full refund for that night or complimentary stay for future. He agreed with my decision and waiting for the firmal complain through Traveloka. I'm staying with this property chains since 26.11.2024. So, manager aware me and very understanding when I raised the issue. kindly help me to get full refund or a complimentary stay for a night in future. Look forward to hearing from you ASAP. Kind Regards Dhana Rajaram

Very nice hotel to stay. Very recommend.

Very bad place. The room are stinky. The bed was not clean. Have stain at bed sheet. And the worst part my wife and daughter had a skin infection. Not suitable for anyone has sensitive skin and astma.

Sinki tersumbat, bilik tak ber mop, koridor penuh sampah, seterika dari level bawah saya naik tangga sampai atas semua tidak ada (kosong). Terpaksa minta dengan house keeping. Penyambut tetamu tiada adab.tiada budi bahasa. Minta deposit pun tiada adab. Nak cakap terima kasih pun tiada. Senyum pun tiada. Tidak sopan. Tolong perbaiki servis. Saya bercakap berdasarkan pengalaman yang nyata. Tiada dusta. Terima kasih

The room smelled, it was cheap, but the room was uncomfortable. The smell is very strong, even the mattress sheets don't seem to change.

The hotel located at the strategic place where it is near to the public transportation, restaurants and shops. 👍🏻

Rooms are reasonably priced.

have some unpleasant smell on the corridor

Hotel under maintainance, dirty

Bedsheet feels itchy, and there are cockroaches at the bathroom. The water pressure too sluggish.. I in errands that time; otherwise, I shall snap a picture and share here. Please solve the issue accordingly.

The hotel had everything I needed for my 3 night stay. Bed, warm shower, ac. For the price I had, it was OK. the bed was ok, pretty soft, quite spacious for me because I booked a 2 person room but stayed alone. some dissatisfaction would be with the bedsheets and blanket. I was staying alone so I only used one bed and it was clean enough just a few old stain marks but no smell but the other bed had yellowish stain and smelled a bit funny. I had no problem with it just that if two people were staying together, they would need to ask for a change of bedsheets. Another one would be the sink faucet. It was loose and I had to hold it with two hands to use it, a bit inconvenient but functioning well. the bedroom lights were quite dim so mosquitoes would come in and attack me if I'm not under the covers. The WiFi is very fast but it closes off after 11:30pm like that until the next morning. The walls are quite thin so you might hear your next room's noises. But the hotel receptionist was quite helpful and gave clear instructions and directions to the train station, how to get a touch and go card, etc. All in all, if you're on a budget and you need to be close to the Mines and you're not very picky, just need a place to sleep, this is for you.

The room is dirty and smell is bad. Not comfortable for sleeping. The atmosphere isn’t good

The rooms are very narrow. The shower water from the shower comes out small feeling the shower is a bit unfinished for a long time.

The room was very disappointing, in the picture was not play wide, in the actual room I was sitting two collapsed to get ready. Praying on the bed, direct lounge space, just a hallway for the walkway to the jean bathroom, really fit to open the jeep room door.

The rooms are very narrow not like the picture, not the prayer room, we had to pray on the bed, the aircond was cool, there was wind, hopefully there was improvement.

Cheap budget hotel, no problem at this hotel.

There are cockroaches in the room, sheets and many more.

comfy & cozy, hotel management very kind and staff are friendly and helpful too.

Very small room. Dirty and the bedsheets is torn