8,2
Very Good
From 5.121 reviews
Provided by travelers on
Cleanliness

8,3

Room Comfort

8,2

Meal

8,3

Location

8,5

Service and Facilites

8,2

People often mention about Le Polonia Hotel & Convention Medan
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Bedroom (53)
Distance to City Center (49)
Ambiance (49)
Staff Friendliness (47)
Bathroom (46)
Room Space (43)
Hotel Area (42)
Accessibility (40)
Variety (37)
Family Friendly (36)
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Traveler Reviews Le Polonia Hotel & Convention Medan

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40
Customer reviews
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Anna S. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 day(s) ago
Highly recommended. Excellent service. The worst part is that the hotel staff forgot to make towels in the room. lol. The minimarket prices are too high. Please don't change the hotel's service and prices to attract more customers. We will be back. Thanks
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a***o
icon-origin-TRAVELOKA
9,6
/10
Reviewed 4 day(s) ago
Room 364z, 3rd floor. I've requested a king bed with a view and the AC isn't cold enough.
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Muhammad S. R. G.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 day(s) ago
🅑🅐🅖🅤🅢 the place is comfortable, satisfied
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Yap B. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Convenient and warm reception. Very friendly staff, including the door personnel who welcome you.
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M***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 1 week(s) ago
Nice and cool hotel... The swimming pool is great... Okay, nice, clean. The staff is also friendly.
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1 people find it helpful
z***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
good service, clean and comfortable room
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1 people find it helpful
I***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
great, give a rating of 5 for le polonia
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1 people find it helpful
M***d
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
It was a very pleasant stay. Although the hotel is from 1977, the interior is all modern, even the rooms have a mini fridge and hair dryer. The swimming pool is clean and the staff are all friendly.
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Mr. m***D, Thank you for sharing your experience with us. We're delighted to hear that you enjoyed our hotel. We have room promotion on July and barbeque on Saturday, all to ensure our guests' satisfaction. For your next visit, you may book a room according to your preferences directly through our reservation team or social media. We will be happy to assist with your requests. We look forward to the opportunity to welcome you back and provide an even better experience. Warm Regards, Le Polonia Hotel & Convention Medan
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Always satisfied after staying at Le Polonia Hotel. Next time I will go there again.
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Accommodation's Reply
09 Jul 2025
Dear Mr/s R***y, Thank you for your kind words about your stay! We're delighted to hear that you had such a wonderful time here at our hotel. We would also like to inform , we have room promotion on July 2025 , please contact our team to assist your needs The entire team will be looking forward to welcoming you back. Warm Regards, Le Polonia Hotel & Convention Medan
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Le Polonia Hotel is the most comfortable and easy access to the city center.
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Accommodation's Reply
09 Jul 2025
Dear Mr/s. R***y, Thank you for sharing your assessment with us. We always try to fulfill our guests' needs to the best of our ability. It's great to know you enjoy the stay. Your feedback is very valuable for us to continuously improve our services. If you will be visiting our hotel in the near future, please do not hesitate to contact us Warm regards, Le Polonia Hotel & Convention Medan
R***N
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
The hotel is comfortable, the AC is cold, only when I entered the room I checked the pillows and sheets, it turned out that there was still hair from the previous guest on the sheets, the pillowcase smelled, meaning the sheets and pillowcases were not replaced, only tidied up, after I complained they were replaced with new ones. It's a shame that a hotel as good as this but the cleanliness of the bed is not maintained, please the hotel management pay more attention to the housekeeping staff, don't let lazy staff in doing their job make the hotel rating bad. Thanks
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1 people find it helpful
Accommodation's Reply
10 Jul 2025
Dear Mr R***n, Thank you for sharing your experience while staying with us. Your comment is useful upgrade our services for guest satisfy and comfort. We are so sorry to hear that your linen don't meet your expectation. Please accept our sincere apology. Once again, thank you for your stay. We'd like to have you again further Warm Regards, Le Polonia Hotel & Convention Medan
K***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,2
/10
Reviewed 3 week(s) ago
Booked 2 rooms for 2 nights with connecting rooms 619 & 621, but in room 621 which has twin beds, the AC was not cold even after asking for service, the children slept hot because only air came out from the AC blower.
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Accommodation's Reply
08 Jul 2025
Dear Mr K***l, Thank you for sharing your experience while staying with us. Your comment is useful upgrade our services for guest satisfy and comfort. We are so sorry to hear that your stay don't meet your expectation, please accept our sincere apology Once again, thank you for your stay. We'd like to have you again further Warm Regards, Le Polonia Hotel & Convention Medan
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Oky m. k.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
The place is comfortable, clean, and the service is good.
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Accommodation's Reply
05 Jul 2025
Dear Mrs. Oky, We would like to thank you for taking time to write in regards to your recent stay at Le Polonia Hotel & Convention It is pleasing to know that you experienced a good stay in our hotel and we sincerely thank you for the constructive feedback for us in order to improve our service better. We look forward to welcoming you back Warm Regards, Le Polonia Hotel & Convention Medan
J***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Clean rooms, friendly service, and in the city center.
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m***m
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 week(s) ago
The hotel is very comfortable, there is a lot of furniture so it looks attractive and crowded, the swimming pool is nice, but for the gym facilities I give it a score of 0, because this is the first time we have stayed at a hotel where the gym requires shoes, hey, our feet are clean, not as dirty as you think, please understand the management.
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Accommodation's Reply
02 Jul 2025
Dear Guest, Thank you for sharing your experience while staying with us. Your comment is useful upgrade our services for guest satisfy and comfort. Please noted that using shoes at Gym area, for safety reason. Once again, thank you for your stay. We'd like to have you again further! Warm Regards, Le Polonia Hotel & Convention Medan
B***n
icon-origin-TRAVELOKA
5,8
/10
Reviewed 5 week(s) ago
I thought it had been renovated but it turned out the room was still the same as before, the furniture and bed were also the same. What was worse was that there were 2 cockroaches in the bathroom, so I was nervous when I wanted to go to the toilet. The cleanliness was really lacking
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Accommodation's Reply
30 Jun 2025
Dear Mr B***n, Thank you for sharing your experience while staying with us. Your comment is useful upgrade our services for guest satisfy and comfort. We are so sorry to hear that hotel don't meet your expectation. Please accept our sincere apology Once again, thank you for your stay. We'd like to have you again further! Warm Regards, Le Polonia Hotel & Convention Medan
T***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
MasyaAllah comfortable, like the service and the hotel is quiet. God willing it will be one of the recommended hotels, thank you to Le Polonia for the service... always be successful
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2 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Mr/s. T***i, We would like to thank you for taking time to write in regards to your recent stay at Le Polonia Hotel & Convention It is pleasing to know that you experienced a good stay in our hotel and we sincerely thank you for the constructive feedback for us in order to improve our service better. Don't forget to join our Barbeque promotion on Saturday, IDR 100.000/pax, please contact our team to assist your needs. We look forward to welcoming you back! Warm Regards, Le Polonia Hotel & Convention Medan
R***M
icon-Business
Business
icon-origin-TRAVELOKA
6,5
/10
Reviewed 6 week(s) ago
The service is quite good and not long-winded
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Accommodation's Reply
23 Jun 2025
Dear Mrs. R***M, Thank you for sharing your assessment with us. We always try to fulfill our guests' needs to the best of our ability. It's great to know you enjoy the stay. Your feedback is very valuable for us to continuously improve our services. If you will be visiting our hotel in the near future, please enjoy our room promotion each month, please do not hesitate to contact us. Warm regards, Le Polonia Hotel & Convention Medan
D***n
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
nice, comfortable and suitable for staycation
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Accommodation's Reply
23 Jun 2025
Dear Mr/s D***n, Thank you for your kind words about your stay! We're delighted to hear that you had such a wonderful time here at our hotel. We would also like to inform , we have promotion at Room inclusive barbeque on June 2025 , please contact our team to assist your needs The entire team will be looking forward to welcoming you back. Warm Regards, Le Polonia Hotel & Convention Medan
T***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 week(s) ago
Comfortable hotel with good facilities, quiet hotel. Friendly staff
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Accommodation's Reply
23 Jun 2025
Dear Mr/s. T***N, Thank you for sharing your assessment with us. We always try to fulfill our guests' needs to the best of our ability. It's great to know you enjoy the stay. Your feedback is very valuable for us to continuously improve our services. If you will be visiting our hotel in the near future, please enjoy our room promotion each month, please do not hesitate to contact us. Warm regards, Le Polonia Hotel & Convention Medan
Number of reviews per page
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40