Dear Mr./Ms. a*e, Sincerely, Santika Kuta Hotel. We thank you for your patronage of Santika Kuta Hotel. We were honored to have served you. We hope your stay and our services met your expectations, and your overall satisfaction is our goal. We look forward to welcoming you again and wish you success in your business and personal life. Sincerely, The Management Team, Santika Kuta Hotel