8,4
Very Good
From 6.024 reviews
Provided by travelers on
Cleanliness

8,3

Room Comfort

8,2

Meal

8,1

Location

8,6

Service and Facilites

8,4

People often mention about Amaris Hotel Cihampelas Bandung
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Distance to City Center (74)
Staff Friendliness (72)
Ambiance (70)
Bedroom (67)
Bathroom (67)
Accessibility (59)
Variety (55)
Taste (51)
Surroundings (50)
Hotel Area (49)
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Traveler Reviews Amaris Hotel Cihampelas Bandung

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40
Customer reviews
e***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 1 day(s) ago
receptionist is not so friendly
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S***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 day(s) ago
The staff are kind, friendly, understanding, and informative, especially the FO, I feel very helped and happy, every time I go to Bandung I always want to stay at Amaris Cihampelas.
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Accommodation's Reply
30 Jul 2025
Dear Sir/Madam, Warmest Greetings and Best Wishes from the Amaris Hotel Cihampelas Bandung Team. We would like to express our deepest gratitude for your willingness to take the time to review and provide positive feedback for the Amaris Hotel Cihampelas Bandung. It is a matter of pride, honor, and high appreciation for us to receive a good review from you for the service at our hotel and its facilities. We apologize if there are still shortcomings in serving you. Hospitality is our priority in serving our guests. With a smile and humility, we again invite you and your family to come visit and experience another valuable experience at our hotel. Best wishes for your health and your beloved family. Best regards, Ridwan Setiawan, Hotel Manager
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a***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,1
/10
Reviewed 1 week(s) ago
Disappointing experience, the first room I got had a lot of problems, starting from the small shower water, clogged sink, air conditioning not cold, dirty bathroom, the room key was broken so it was difficult to remove it, immediately requested to move rooms, and in the second room there were still problems with the small shower water and no tissue. Honestly, it was very disappointing for a fairly large hotel group.
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Accommodation's Reply
24 Jul 2025
Dear Sir/Madam, Warmest Greetings and Best Wishes from the Amaris Hotel Cihampelas Bandung Team. We would like to express our deepest gratitude for your willingness to take the time to review and provide feedback on the less than favorable service at the Amaris Hotel Cihampelas Bandung. It is a great honor, pride, and appreciation for us to receive less than favorable reviews from you regarding the service at our hotel and its facilities. In response to your comments regarding the less than satisfactory hotel facilities and other comments, we sincerely apologize for the inconvenience. We will certainly evaluate these comments and feedback to make improvements in the future so that your next visit will not be the same. We apologize if there are still shortcomings in serving you. Hospitality is our priority in serving our guests. With a smile and humility, we again invite you and your family to come and experience another valuable experience at our hotel. Best wishes for your health and your beloved family. Best regards, Ridwan Setiawan, Hotel Manager
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F***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Highly recommended because it is close to all road access, friendly staff, delicious food 👌
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Accommodation's Reply
23 Jul 2025
Dear Sir/Madam. Warm greetings and best wishes for your continued health from the Amaris Hotel Cihampelas Bandung Team. We would like to express our deepest gratitude for your willingness to take the time to review and provide positive feedback for the Amaris Hotel Cihampelas Bandung. It is a matter of pride, honor, and high appreciation for us to receive a good review from you for the service at our hotel and its facilities. We apologize if there are still shortcomings in serving you. Hospitality is our priority in serving our guests. With a smile and humility, we again invite you and your family to come and experience another valuable experience at our hotel. Best wishes for your continued health and well-being. Best regards, Ridwan Setiawan, Hotel Manager.
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M***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 1 week(s) ago
The hotel staff is friendly and check-in and check-out are easy. It's close to souvenir shops in the Cihampelas area. The breakfast menu is quite varied, and there's a children's pool.
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Accommodation's Reply
23 Jul 2025
Dear Sir/Madam. Warm greetings and best wishes for your continued health from the Amaris Hotel Cihampelas Bandung Team. We would like to express our deepest gratitude for your willingness to take the time to review and provide positive feedback for the Amaris Hotel Cihampelas Bandung. It is a matter of pride, honor, and high appreciation for us to receive a good review from you for the service at our hotel and its facilities. We apologize if there are still shortcomings in serving you. Hospitality is our priority in serving our guests. With a smile and humility, we again invite you and your family to come and experience another valuable experience at our hotel. Best wishes for your continued health and well-being. Best regards, Ridwan Setiawan, Hotel Manager.
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T***i
icon-origin-TRAVELOKA
7,8
/10
Reviewed 1 week(s) ago
I got a room with a noisy AC, the bathroom door didn't close properly, the sink was clogged, the flush toilet button was also a bit broken, apart from that everything was okay and good.
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1 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Sir/Madam, Warmest Greetings and Best Wishes from the Amaris Hotel Cihampelas Bandung Team. We would like to express our deepest gratitude for your willingness to take the time to review and provide feedback on the less than favorable service at the Amaris Hotel Cihampelas Bandung. It is a great honor, pride, and appreciation for us to receive less than favorable reviews from you regarding the service at our hotel and its facilities. In response to your comments regarding the less than satisfactory hotel facilities and other comments, we sincerely apologize for the inconvenience. We will certainly evaluate these comments and feedback to make improvements in the future so that your next visit will not be the same. We apologize if there are still shortcomings in serving you. Hospitality is our priority in serving our guests. With a smile and humility, we again invite you and your family to come and experience another valuable experience at our hotel. Best wishes for your health and your beloved family. Best regards, Ridwan Setiawan, Hotel Manager
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Pandou L.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
The location is close to Bandung's shopping center and is bustling at night. The hotel is nice and the service is good.
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Accommodation's Reply
23 Jul 2025
Dear Mr. Pandou L. Warm greetings and best wishes for your continued health from the Amaris Hotel Cihampelas Bandung Team. We would like to express our deepest gratitude for your willingness to take the time to review and provide positive feedback for the Amaris Hotel Cihampelas Bandung. It is a matter of pride, honor, and high appreciation for us to receive a good review from you for the service at our hotel and its facilities. We apologize if there are still shortcomings in serving you. Hospitality is our priority in serving our guests. With a smile and humility, we again invite you and your family to come visit and experience another valuable experience at our hotel. Best wishes for your continued health and well-being. Best regards, Ridwan Setiawan. Hotel Manager.
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Setia o.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
I've stayed at this hotel twice. It's close to malls and tourist attractions in Bandung.
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Mr. Setia. Warm greetings and best wishes for your continued health from the Amaris Hotel Cihampelas Bandung Team. We would like to express our deepest gratitude for your willingness to take the time to review and provide positive feedback for the Amaris Hotel Cihampelas Bandung. It is a source of pride, honor, and high appreciation for us to receive such a positive review from you for the service at our hotel and its facilities. We apologize if there are any shortcomings in serving you. Hospitality is our priority in serving our guests. With a smile and humility, we again invite you and your family to come and experience another valuable experience at our hotel. Best wishes for your continued health and well-being. Best regards, Ridwan Setiawan, Hotel Manager
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I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
I rented a room for my father, according to him the hotel is comfortable and close to shopping and food places.
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Accommodation's Reply
16 Jul 2025
Dear Sir/Madam, Warmest Greetings and Best Wishes from the Amaris Hotel Cihampelas Bandung Team. We would like to express our deepest gratitude for your willingness to take the time to review and provide positive feedback for the Amaris Hotel Cihampelas Bandung. It is a matter of pride, honor, and high appreciation for us to receive a good review from you for the service at our hotel and its facilities. We apologize if there are still shortcomings in serving you. Hospitality is our priority in serving our guests. With a smile and humility, we again invite you and your family to come visit and experience another valuable experience at our hotel. Best wishes for your health and your beloved family. Best regards, Ridwan Setiawan, Hotel Manager
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B***a
icon-Business
Business
icon-origin-TRAVELOKA
8,8
/10
Reviewed 2 week(s) ago
For budget hotel prices, it's small but clean and tidy.
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Accommodation's Reply
14 Jul 2025
Dear Sir/Madam, Warmest Greetings and Best Wishes from the Amaris Hotel Cihampelas Bandung Team. We would like to express our deepest gratitude for your willingness to take the time to review and provide positive feedback for the Amaris Hotel Cihampelas Bandung. It is a matter of pride, honor, and high appreciation for us to receive a good review from you for the service at our hotel and its facilities. We apologize if there are still shortcomings in serving you. Hospitality is our priority in serving our guests. With a smile and humility, we again invite you and your family to come visit and experience another valuable experience at our hotel. Best wishes for your health and your beloved family. Best regards, Ridwan Setiawan, Hotel Manager
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T***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
The room atmosphere is comfortable for family rest & the receptionist is very helpful in storing luggage after check out.
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Accommodation's Reply
14 Jul 2025
Dear Sir/Madam, Warmest Greetings and Best Wishes from the Amaris Hotel Cihampelas Bandung Team. We would like to express our deepest gratitude for your willingness to take the time to review and provide positive feedback for the Amaris Hotel Cihampelas Bandung. It is a matter of pride, honor, and high appreciation for us to receive a good review from you for the service at our hotel and its facilities. We apologize if there are still shortcomings in serving you. Hospitality is our priority in serving our guests. With a smile and humility, we again invite you and your family to come visit and experience another valuable experience at our hotel. Best wishes for your health and your beloved family. Best regards, Ridwan Setiawan, Hotel Manager
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Boy M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
Strategic location, friendly staff, comfortable rooms, basically great
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Accommodation's Reply
14 Jul 2025
Dear Mr. Boy. Warm greetings and best wishes for your continued health from the Amaris Hotel Cihampelas Bandung Team. We would like to express our deepest gratitude for your willingness to take the time to review and provide positive feedback for the Amaris Hotel Cihampelas Bandung. It is a matter of pride, honor, and high appreciation for us to receive a good review from you for the service at our hotel and its facilities. We apologize if there are still shortcomings in serving you. Hospitality is our priority in serving our guests. With a smile and humility, we again invite you and your family to come visit and experience another valuable experience at our hotel. Best wishes for your continued health and well-being. Best regards, Ridwan Setiawan, Hotel Manager.
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Dc Septian
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Comfortable hotel and strategic location in Bandung, thank you
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1 people find it helpful
Accommodation's Reply
10 Jul 2025
Dear Mr. Dc Septian. Warm greetings and best wishes from the Amaris Hotel Cihampelas Bandung Team. We would like to express our deepest gratitude for your willingness to take the time to review and provide positive feedback for the Amaris Hotel Cihampelas Bandung. It is a matter of pride, honor, and high appreciation for us to receive a good review from you for the service at our hotel and its facilities. We apologize if there are still shortcomings in serving you. Hospitality is our priority in serving our guests. With a smile and humility, we again invite you and your family to come and experience another valuable experience at our hotel. Best wishes for you and your beloved family. Best regards, Ridwan Setiawan. Hotel Manager.
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E***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
The shower head isn't very effective, especially with hot water. Room 304, 3rd floor... It happened to be a busy breakfast time, so it was difficult to find an empty table to eat. There were some hairs in the bathroom, and on the table that was still left behind. Otherwise, the staff and security were very friendly and excellent. The food was quite tasty. The location is easy to find using maps. Strategically located. The walk to Ciwalk isn't too far, and it's nice to see the street full of vendors and culinary delights. Check-in and out are easy. There's plenty of parking. Please pay attention to these shortcomings so Amaris can be even more successful in the future. Wherever I go, Amaris is always my first choice.
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Accommodation's Reply
10 Jul 2025
Dear Sir/Madam, Warmest Greetings and Best Wishes from the Amaris Hotel Cihampelas Bandung Team. We would like to express our deepest gratitude for your willingness to take the time to review and provide positive feedback for the Amaris Hotel Cihampelas Bandung. It is a matter of pride, honor, and high appreciation for us to receive a good review from you for the service at our hotel and its facilities. We apologize if there are still shortcomings in serving you. Hospitality is our priority in serving our guests. With a smile and humility, we again invite you and your family to come visit and experience another valuable experience at our hotel. Best wishes for your health and your beloved family. Best regards, Ridwan Setiawan, Hotel Manager
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Mawahib 8.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
always stay at amaris wherever if recreation good service staff hospitality is good hotel worth it really i got price 390k already free meal in room 109 1st floor .. food is ok ... room toilet sheets towels new paint even the room is all clean .. only ac a bit dripping ... but still ok maybe the drain is dirty need to service the water strong .. heater is ok ... recommended I have stayed at amaris dozens of times from Bali .. to all over Java all amaris are very2 nice ...
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Accommodation's Reply
10 Jul 2025
Dear Mr. Mawahib. Warm greetings and best wishes for your continued health from the Amaris Hotel Cihampelas Bandung Team. We would like to express our deepest gratitude for your willingness to take the time to review and provide positive feedback for the Amaris Hotel Cihampelas Bandung. It is a matter of pride, honor, and high appreciation for us to receive a good review from you for the service at our hotel and its facilities. We apologize if there are still shortcomings in serving you. Hospitality is our priority in serving our guests. With a smile and humility, we again invite you and your family to come visit and experience another valuable experience at our hotel. Best wishes for your continued health and well-being. Best regards, Ridwan Setiawan, Hotel Manager.
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N***l
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
nice hotel, but too bad the shower has little water
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Accommodation's Reply
10 Jul 2025
Dear Sir/Madam. Warm greetings and best wishes for your continued health from the Amaris Hotel Cihampelas Bandung Team. We would like to express our deepest gratitude for your willingness to take the time to review and provide positive feedback for the Amaris Hotel Cihampelas Bandung. It is a matter of pride, honor, and high appreciation for us to receive a good review from you for the service at our hotel and its facilities. We apologize if there are still shortcomings in serving you. Hospitality is our priority in serving our guests. With a smile and humility, we again invite you and your family to come and experience another valuable experience at our hotel. Best wishes for your continued health and well-being. Best regards, Ridwan Setiawan, Hotel Manager.
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K***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Worth the value, very recommended budget hotel
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Accommodation's Reply
10 Jul 2025
Dear Sir/Madam. Warm greetings and best wishes for your continued health from the Amaris Hotel Cihampelas Bandung Team. We would like to express our deepest gratitude for your willingness to take the time to review and provide positive feedback for the Amaris Hotel Cihampelas Bandung. It is a matter of pride, honor, and high appreciation for us to receive a good review from you for the service at our hotel and its facilities. We apologize if there are still shortcomings in serving you. Hospitality is our priority in serving our guests. With a smile and humility, we again invite you and your family to come and experience another valuable experience at our hotel. Best wishes for your continued health and well-being. Best regards, Ridwan Setiawan, Hotel Manager.
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1***0
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
The hotel is nice, it's just a shame that when we were there there was a convoy from Persib, and the rooms weren't soundproof so we could hear it until 2am.
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1 people find it helpful
Accommodation's Reply
23 Jun 2025
Dear Sir/Madam. Warm greetings and good health from our Amaris Hotel Cihampelas Bandung Team, we would like to express our deepest gratitude for your willingness to take the time to review and provide positive feedback for the Amaris Cihampelas Bandung Hotel, it is a pride, honor and high appreciation for us to receive a good review from you for the service at our hotel and its facilities. We apologize if there are still shortcomings in serving you. Hospitality is our priority in serving our guests. With a smile and humility, we again invite you and your family to come visit and experience the valuable experience at our hotel. Good health to you and your beloved family. Best regards, Ridwan Setiawan. Hotel Manager
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Rama N.
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 7 week(s) ago
comfortable room, cold air conditioner, just not used to the automatic toilet hehe... highly recommended for those who want to play in Bandung city. the downside is the route is too difficult to reach because it is on a single-lane road so you have to go around first.
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4 people find it helpful
Accommodation's Reply
10 Jun 2025
Dear Mr. Rama. Warm greetings and good health from our Amaris Hotel Cihampelas Bandung Team, we would like to express our deepest gratitude for your willingness to take the time to review and provide positive feedback for the Amaris Cihampelas Bandung Hotel, it is a pride, honor and high appreciation for us to get a good review from you for the service at our hotel and its facilities. We apologize if there are still shortcomings in serving you. Hospitality is our priority in serving our guests. With a smile and humility we again invite you and your family to come visit and experience the valuable experience at our hotel. Good health to you and your beloved family. Best regards, Ridwan Setiawan. Hotel Manager
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N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,8
/10
Reviewed 7 week(s) ago
Please fix the shower, because only the middle shower is on.
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2 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear Sir/Madam. Warm greetings and good health from our Amaris Hotel Cihampelas Bandung Team, we would like to express our deepest gratitude for your willingness to take the time to review and provide feedback that is not good for the Amaris Cihampelas Bandung Hotel, it is a pride, honor and high appreciation for us to get a good review from you for the service at our hotel and its facilities. In response to your comments regarding the less than good shower, we apologize in advance for the inconvenience & we thank you very much for your input. And we need to inform you that for now the condition of the shower has been repaired. And we ensure that your next visit will not be repeated. We apologize if there are still shortcomings in serving you. Hospitality is our priority in serving our guests. With a smile and humility we again invite you and your family to come visit and experience the valuable experience at our hotel. Always be healthy for you and your beloved family. Best regards, Ridwan Setiawan. Hotel Manager
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Number of reviews per page
20
40