The location is strategic, walking distance to the hotel. There are plenty of cafes and restaurants outside the hotel, and a minimarket is located downstairs. Unfortunately, the hotel restaurant opens late. They don't provide bottled water, but there's a dispenser outside the room where you can get cold or hot water. The room is quite compact, perhaps a little cramped due to the graphic wallpaper on one wall. The bathroom is quite spacious, but for Muslims, it's a bit of a hassle because there's no water tap for ablutions; instead, you perform ablutions from the sink due to the fixed shower. The AC is perfectly fine, located above the entrance, not directly facing the bed. The TV is decent, but doesn't have many channels. The placement could be improved, as it's too far forward and can easily be bumped. The room isn't very soundproof, so those with small children will definitely hear it outside. The atmosphere is quiet, and the room's fragrance is more of an oud amber incense scent. I recommend switching to Tea Lemongrass for a fresher feel, as the walkway and room have minimal windows, and the purple color scheme and warm white lighting are preferred. Good, friendly service.

The room was clean, and I got an upgraded room with a city view. It's close to the airport transfer service. There's an Alfamart downstairs if you forgot to bring anything. The room was clean, with a full range of toiletries, and the breakfast was quite varied. I stayed here overnight for a running event.

The rooms at the very end, with windows that are close together, can be disruptive if you have noisy neighbors. Overall, it's okay, and the price is also good.

Friendly staff, clean rooms, easy to find location.

Location close to the city center.

Nice, clean, quiet, cool, good service.

I've stayed here several times. It's one of the hotels close to the airport. It's just a few meters away. There's a food court on the first floor. Across from the hotel is also a 24-hour dim sum restaurant. It's accessible by city bus. Check-in and check-out are very fast, and the service is friendly.

The phone can be called in but when you pick it up there is no sound.

A hotel very close to Tunjungan Plaza. It's only a 10-minute walk. Thank you for the friendly service. Continued success, Fave Hotel.

In 2025 I stayed there once, and in 2026 I came back because it was close to everywhere and there were lots of good food and cafes around.

The hotel staff is very friendly and helpful, and the location is very central to Tunjungan Plaza for those who want to shop.

Overall recommended for those who want a staycation in the middle of Surabaya city, very close to TP mall 🥰

First time staying here, quite comfortable, friendly and clean.

The location is close to the city center, and the service is great from check-in to check-out. The staff is friendly, and the rooms are comfortable and clean.

Very close to the TP, close to the bus stop, you can go everywhere on foot🫰🏻

Good and worthy, thanks favehotel MEX Tunjungan Surabaya. I'll be coming back soon.

Perfect location, many food options inside the hotel or the hotel surrounding. Good service from staffs. Newly renovated, clean, fresh, spacy lobby and have a work space corner now. Free coffee maker, etc.

Top service, friendly. Thank you.

Strategic location close to TP, friendly staff, clean rooms.

I really enjoyed staying here. It's close to everything, and it's easy to find food or shop. The staff are very friendly, and we even got a room upgrade. 😍 I've stayed here twice with my family.