The Luxton Bandung

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Overall Ratings & Reviews The Luxton Bandung

Traveloka (6.215)
Other sources (111)
8,5
Very Good
From 6.215 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,6

Meal

8,3

Location

8,9

Service and Facilites

8,5

People often mention about The Luxton Bandung
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Room Space (137)
Distance to City Center (127)
Staff Friendliness (121)
Bedroom (120)
Bathroom (107)
Ambiance (103)
Accessibility (102)
Family Friendly (101)
Hotel Area (98)
Taste (90)
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Traveler Reviews The Luxton Bandung

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40
Customer reviews
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Herry
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10,0
/10
Reviewed 4 day(s) ago
Parking is difficult on weekends.
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Aslina M. S.
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Staycation
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9,7
/10
Reviewed 5 day(s) ago
The service from check-in to check-out was good and friendly.
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Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Thank you for taking the time to write a review and express your appreciation for our service. We are delighted to hear that you were satisfied with your experience, from check-in to check-out. Your positive feedback is a great encouragement to our entire team to continue providing friendly and excellent service to all our guests. We look forward to welcoming you back to The Luxton Bandung on your next visit. Sincerely, The Luxton Bandung Management
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R***a
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Leisure
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10,0
/10
Reviewed 1 week(s) ago
The downside of this hotel is the limited parking area, but overall it is good.
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Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Thank you for taking the time to provide your review and feedback. We are pleased to hear that you were generally satisfied with your stay at The Luxton Bandung. We apologize for any inconvenience caused by the limited parking space. We will forward your feedback to the relevant team to be used in our evaluation process to improve guest comfort and service. We hope to welcome you back to The Luxton Bandung for your next stay. Sincerely, The Luxton Bandung Management Team
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F***a
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8,5
/10
Reviewed 2 week(s) ago
The place is clean and matches the photos displayed on the app. Okay, great.
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1 people find it helpful
Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Thank you for taking the time to leave a review and express your appreciation. We are delighted to hear that you were satisfied with the cleanliness of the hotel and that the room matched the photos shown in the application. We greatly appreciate your positive review and hope to welcome you back to The Luxton Bandung in the future. Sincerely, The Management Team, The Luxton Bandung
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E***a
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Business
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10,0
/10
Reviewed 2 week(s) ago
Will come here again if I go to Bandung.
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Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Thank you for taking the time to write a positive review. We are delighted to learn that you wish to stay at The Luxton Bandung again during your next visit to Bandung. We look forward to welcoming you back and providing you with the best service on your next trip. Sincerely, The Luxton Bandung Management
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Livia S.
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Leisure
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9,1
/10
Reviewed 2 week(s) ago
It was a pleasure to stay at Luxton Bandung. The hotel location is great, walking distance to Warisan and then while exercising, you can walk to Bubur Mang Oyo. The room is very spacious, clean, and comfortable. The staff is friendly and very helpful. Breakfast has a lot of choices and is delicious. It's definitely a reason to come back again next time. Oh yeah, my last stay was on August 17th, just in time for a really exciting parade, haha! Thank you Luxton Bandung! :)
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Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Thank you for taking the time to write us a positive review. We are delighted that you enjoyed the hotel's location, the spacious, clean and comfortable rooms, the friendly staff, and our breakfast. Your compliments encourage us to continue striving to provide the best service. We hope to welcome you back to The Luxton Bandung on your next visit. Sincerely, The Luxton Bandung Management
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Verified Traveler
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10,0
/10
Reviewed 2 week(s) ago
Overall, the room and breakfast were okay. There were only a few minor drawbacks: the TV remote didn't work, and it was requested to be replaced during the room cleaning. The toilet paper wasn't refilled. Hopefully, in the future, guests will double-check the amenities before they move in.
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1 people find it helpful
Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Thank you for taking the time to provide your review and feedback. We are pleased to hear that you were generally satisfied with your room and breakfast. We apologize for the inconvenience regarding the non-working TV remote and the unrefilled toilet paper. We will forward this feedback to the relevant team for evaluation, specifically to check the equipment and functionality of the in-room amenities before the room is ready for use. We hope to provide you with an even more comfortable experience on your next stay. Sincerely, The Management Team, Luxton Bandung
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S***i
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Business
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8,3
/10
Reviewed 3 week(s) ago
I got a room on the 6th floor, East Wing, right below the Skybar and overlooking Jalan Dago. There's a building being demolished in front of the hotel, so it's noisy morning, noon, and night. The room isn't soundproof, so traffic noise is very loud. If you're staying here, ask for a room that doesn't face Jalan Dago/the building being demolished/not under the bar. Another downside is that there's only one power outlet! Luckily, I brought an adapter. The staff are friendly. The massage therapists are great. It's just a shame the room isn't very soundproof, making it hard to sleep soundly.
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Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Thank you for taking the time to provide such a detailed review and feedback. We apologize for any inconvenience you experienced regarding the noise from the surrounding area and the limited number of power outlets in your room. We will forward this feedback to the relevant team for evaluation and improvement of guest comfort. We are pleased to hear that you found our staff's friendliness and massage services beneficial. We hope to provide you with an even more comfortable stay on your next visit. Sincerely, The Management Team, Luxton Bandung
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T***a
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9,7
/10
Reviewed 4 week(s) ago
Pokoknya Luxton Hotel is the best. From everything, and I will always stay at Luxton if I go to Bandung.
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Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Thank you very much for your excellent review and compliments. We are delighted to know that Luxton Bandung is your first choice every time you visit Bandung. Your support and trust motivate us to continue striving to provide the best service. We look forward to welcoming you back again. Sincerely, The Management Team, Luxton Bandung
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P***i
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Leisure
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7,1
/10
Reviewed 5 week(s) ago
We booked two rooms for our stay. Unfortunately, one of the rooms had a strong cigarette smell. Thankfully, the hotel staff responded quickly and were willing to move us to another room, which we really appreciated. The rooms were clean, but the soundproofing was very poor. Our room faced the main road, and the traffic noise was extremely loud, especially at night. We could also clearly hear the water running from the neighbouring room, which was quite disruptive. The noise issues significantly affected our stay.
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4 people find it helpful
Accommodation's Reply
31 Aug 2026
Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize for the cigarette smell in one of the rooms and any inconvenience it caused during your stay. We are pleased to know that our team was able to respond promptly and assist with moving you to another room. Your appreciation means a lot to us, and we will continue to ensure a comfortable stay for all our guests. We hope to have the pleasure of welcoming you back to The Luxton Bandung. Warm regards, Management of The Luxton Bandung
Asep S. B.
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Staycation
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10,0
/10
Reviewed 6 week(s) ago
A comfortable, pleasant and memorable stay.
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Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Thank you for taking the time to write a positive review. We are delighted to hear that you enjoyed your comfortable and memorable stay at The Luxton Bandung. We look forward to welcoming you back on your next visit. Sincerely, The Luxton Bandung Management
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J***o
icon-Leisure
Leisure
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10,0
/10
Reviewed 6 week(s) ago
Strategic location and all the food is delicious.
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J***o
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10,0
/10
Reviewed 6 week(s) ago
Friendly staff and strategic location.
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C***s
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Leisure
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8,4
/10
Reviewed 6 week(s) ago
Fast check-in service and a wide variety of breakfast menu options.
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Accommodation's Reply
23 Jul 2026
Dear Valued Guest, Thank you for your review. We are delighted to hear that you were impressed with the quick check-in process and the varied breakfast options we offered. We hope to welcome you back to The Luxton Bandung in the future. Sincerely, The Luxton Bandung Management
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J***n
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9,7
/10
Reviewed 7 week(s) ago
I've been here twice with my kids. Highly recommended.
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Accommodation's Reply
23 Jul 2026
Dear Valued Guests, Thank you for your continued trust in The Luxton Bandung. We are delighted to know that you and your family have always enjoyed your stays with us. We look forward to welcoming you and your family back on your next visit. Sincerely, The Management Team, The Luxton Bandung
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L***a
icon-Leisure
Leisure
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9,7
/10
Reviewed 8 week(s) ago
The hotel room was very spacious; we requested a connecting room, which the hotel provided. The breakfast menu was quite varied and delicious. If I ever return to Bandung, I'll definitely return to Lux Turn.
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1 people find it helpful
Accommodation's Reply
23 Jul 2026
Dear Dear Guest, thank you for your valuable feedback. We are delighted to hear that you were satisfied with the spacious room, your request for connecting rooms, and the diverse breakfast menu tailored to your taste. We sincerely thank you for your trust and choice of our hotel, and we look forward to seeing you again at Luxton Bandung Hotel on your next visit. Thank you. Sincerely, The Management of Luxton Bandung Hotel
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D***a
icon-origin-TRAVELOKA
8,8
/10
Reviewed 8 week(s) ago
This hotel is located right in the city center on Jalan Juanda. The rooms are large and clean, and there's a swimming pool and gym. Breakfast for two is included in the room. Three of us came with a 9-year-old child, and we paid an additional 100,000 Rupiah for the child.
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1 people find it helpful
Accommodation's Reply
09 Jul 2026
Dear Valued Guest, Thank you for your review. We are delighted to hear that you were impressed with our excellent central location, spacious and clean rooms, as well as the swimming pool, fitness center, and breakfast during your stay. We hope you and your family had a wonderful experience with us and look forward to your return to The Luxton Bandung in the future. Sincerely, The Luxton Bandung Management Team
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Susan L.
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Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
It's incredibly comfortable, with delicious food, friendly staff, and clean rooms and hotel grounds. It's close to everything, which is one of the reasons our family keeps coming back.
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1 people find it helpful
Accommodation's Reply
09 Jul 2026
Dear Valued Guest, Thank you for your review. We are delighted to hear that you and your family consistently enjoy our delicious food, friendly service, the cleanliness of the hotel, and our excellent location. We are honored that you choose to stay at our hotel every time you visit Bandung. We hope to welcome you back to The Luxton Bandung again. Sincerely, The Management Team, The Luxton Bandung
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L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 9 week(s) ago
The hotel is close to the city center, and you can walk around the area in the mornings, which is nice and cool, with lots of trees. It's close to eateries, and finding food outside is easy, as many are within walking distance. The rooms are spacious, and the breakfast is varied and delicious. This is my third stay at Luxton Bandung.
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Accommodation's Reply
09 Jul 2026
Dear Valued Guest, Thank you for your continued review and trust in The Luxton Bandung. We are delighted that you enjoyed our excellent location, the comfort of our spacious rooms, the diverse breakfast menu, and the easy access to nearby attractions. We look forward to welcoming you back for your third visit and hope to provide you with another memorable stay on your next visit. Sincerely, The Luxton Bandung Management Team
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Issam A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Staff were excellent, so friendly. Hotel location was close to many things like shopping, mall, sport.
1 people find it helpful
Accommodation's Reply
09 Jul 2026
Dear Sir/Madam, Thank you for your kind review. We are delighted to know that you enjoyed the warm hospitality from our staff and our strategic location, with easy access to shopping, malls, and sports facilities. We look forward to welcoming you back to The Luxton Bandung for another pleasant stay. Warm regards, Management of The Luxton Bandung
Number of reviews per page
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