Strategically located hotel in the city center

Very close to the zoo. Friendly service. Clean towels. However, the facilities are starting to look dull and need extra maintenance (the bathroom glass door is dull, the hardware bolts and nuts are loose). While it doesn't affect functionality, it's unsightly.

The hotel staff was friendly, but when we arrived, it happened to rain and the windows leaked water. We ended up changing rooms. Maybe it was because of the rain and wind. The rooms were damp, and the operator's phone often had errors. Hopefully, things will improve in the future.

the room is dirty, still smells of paint and is very dusty. it is under renovation

The bathroom shower doesn't have a smooth water flow.

Suitable for family vacation

old hotel, but it's okayy, comfortable place

the staff is friendly and the atmosphere is good

Maybe because it's still under renovation, so it still seems a bit rundown, but hopefully it can get better.

This is our 2nd time staying and it was exactly what we requested. Thank you 🙏

Old hotel that is not well maintained, dirty sheets, mattresses full of mites, dusty floors and less than satisfactory service.

Classic hotel near KBS Worth it for those looking for nostalgia in old-school hotels in Surabaya. Suggestion: Maybe the elevator could be upgraded.

Fun, clean, neat, just cool

The room is clean, the staff is friendly, the room is big, the bathroom has hot water that can be used, it is very hot, it is nice and comfortable to stay at this hotel.

Overall ok, nice room, clean, very friendly staff.

The hotel staff were friendly and helpful throughout our stay. The rooms were clean and the service was excellent.

delicious food, friendly chef, comfortable hotel.. quiet..

I've been a regular staycation at the Oval Hotel. The friendliness of the front desk staff and the convenient access to the hotel were not matched by the cleanliness of the rooms. The area under the bed looked like it had never been cleaned.

Delicious... Very delicious... Comfortable...

Favorite. Affordable. Delicious food.