Cheers, Thank you very much for choosing HARRIS FX Sudirman and for sharing such an amazing review. We are truly honored by your kind words and delighted to know that you had a wonderful stay with us. Receiving an "A++++++" rating and being described as a "super recommended hotel" is the highest compliment we could ask for. Your positive feedback is a great source of motivation for our entire team, who work passionately every day to provide exceptional service and create memorable experiences for every guest. It was our pleasure to have you as our guest, and we sincerely appreciate your recommendation. We look forward to welcoming you back to HARRIS FX Sudirman on your next visit to Jakarta. We hope to provide you with another outstanding stay that exceeds your expectations once again. HARRISly Yours, Selvi Khaerani Guest Relation Officer

Cheers, Thank you for staying with us at HARRIS Hotel FX Sudirman and for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay, particularly regarding the elevator waiting time and the availability of key cards. We understand how frustrating it can be to wait an extended period for the lifts, especially during busy hours, and we regret that this affected your overall experience. Please be assured that your comments have been shared with our management team for further evaluation as we continuously seek ways to improve the comfort and convenience of our guests. We also apologize for the inconvenience caused when an additional key card was unavailable during your stay. We understand that having only one key card can be inconvenient, especially for guests traveling together. Your feedback has been noted and will help us improve our operational preparedness moving forward. While we regret that these issues impacted your visit, we truly appreciate your valuable comments as they help us identify areas where we can do better. We hope that despite these challenges, you were still able to enjoy our strategic location in the heart of Jakarta and the other facilities offered by the hotel. Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with a much smoother and more enjoyable experience. HARRISly Yours, Selvi Khaerani Guest Relation Officer

Dear Ms. Chantra, Thank you for choosing Harris FX Sudirman as your accommodation and thank you for taking the time to provide us with your valuable review and feedback. We apologize for any inconvenience you experienced regarding the elevator system during your stay. We understand that long wait times for the elevator can affect your comfort, especially during peak hours. Your feedback regarding the elevator system is of great importance to us, and we will forward it to the relevant team for evaluation and to find solutions to further improve our service for all guests. We greatly appreciate your feedback, as it is a vital part of our continuous improvement of the quality of our facilities and services. Thank you again for your trust in choosing Harris FX Sudirman. We hope to welcome you back again in the future and provide you with an even more comfortable and memorable stay. Sincerely, HARRIS. Thank you, Selvy Kaerani, Customer Relations Officer.

Dear Mr. Ako P., Thank you very much for your review and for your trust in choosing us during your stay at Harris FX Sudirman Hotel. We are delighted to know that you enjoyed your stay with us. Guest satisfaction and comfort are our top priority, so your compliments motivate our entire team to continue striving for the best service. We hope that the hotel's facilities, services, and atmosphere met your expectations during your stay in Jakarta. Your positive review means a lot to us, and we will share it with our entire team to show our gratitude for their dedication. We hope to welcome you back to Harris FX Sudirman Hotel on your next visit. We wish you a warm welcome and look forward to seeing you soon. Sincerely, Harris. Thank you. Selvi Kaerani, Customer Relations Officer

Dear Mr. Wahyu, Thank you for choosing HARRIS Hotel FX Sudirman for your stay and for taking the time to share your wonderful experience with us. We are truly delighted to learn that your first stay at our hotel was such an enjoyable one. It is always rewarding to know that our guests leave with positive memories, and we are honored that we had the opportunity to welcome you. We are especially pleased that you enjoyed our Bright Room and its spectacular view. The stunning panorama of Jakarta’s skyline, particularly the vibrant city lights of the Sudirman area at night, is indeed one of the unique highlights of staying with us. Knowing that you were able to relax and appreciate the beautiful nighttime atmosphere from your room brings great satisfaction to our team. Your kind words serve as a great motivation for all of us to continue delivering excellent service and memorable experiences to every guest. We are committed to providing comfortable accommodations, warm hospitality, and a pleasant stay for all who visit HARRIS Hotel FX Sudirman. Thank you once again for your valuable feedback and for choosing to stay with us. We sincerely appreciate your support and look forward to welcoming you back for another memorable stay in the near future. We hope your next visit will be just as enjoyable, if not even better. HARRISly Yours, Selvi Khaerani Guest Relation Officer

Dear Mr. Taufik A, Thank you for choosing HARRIS Hotel FX Sudirman and for taking the time to share your wonderful feedback with us. We are truly delighted to hear that everything about your stay was great and that you had such an enjoyable experience with us. Receiving positive comments like yours is incredibly rewarding for our entire team, as we continuously strive to provide excellent service, comfortable accommodations, and memorable experiences for all our guests. Your kind words and enthusiasm mean a lot to us. Knowing that we were able to meet your expectations and make your stay pleasant is the greatest compliment we can receive. We are especially grateful for your intention to return, and it will be our absolute pleasure to welcome you back again in the future. Thank you once again for your support and for choosing HARRIS Hotel FX Sudirman. We look forward to hosting you on your next visit and creating another exceptional stay filled with comfort, convenience, and genuine HARRIS hospitality. Until we meet again, we wish you safe travels and all the very best. HARRISly Yours, Selvi Khaerani Guest Relation Officer

Cheers, Thank you for choosing HARRIS Hotel & Conventions FX Sudirman and for taking the time to share your wonderful experience with us. We are delighted to hear that you had an enjoyable stay while attending the F4 concert and that our location provided the convenience you were looking for. Being within walking distance of Gelora Bung Karno (GBK) is indeed one of the advantages that many of our guests appreciate, especially when attending concerts, sporting events, and other major activities in the area. It is always rewarding to know that our strategic location helped make your visit more comfortable and stress-free, allowing you to focus on enjoying the event without worrying about transportation or traffic. We strive to provide not only a comfortable place to stay but also easy access to Jakarta’s most popular venues and attractions. Your kind feedback means a great deal to our team and serves as motivation for us to continue delivering memorable experiences for all our guests. We are truly grateful for your trust and support. Thank you once again for staying with us. We hope the F4 concert was an unforgettable experience and that we will have the pleasure of welcoming you back to HARRIS Hotel & Conventions FX Sudirman whenever your travels bring you to Jakarta again. HARRISly Yours, Selvi Khaerani Guest Relation Officer

Thank you for choosing Harris FX Sudirman as your accommodation and for taking the time to share your experience. First, we apologize for the inconvenience you experienced regarding the longer-than-usual check-in time, especially since this occurred multiple times during your stay. We understand that having your room on time is important, particularly when checking in early and waiting to relax or participate in planned activities. We are deeply sorry that your booked room was not ready upon your arrival, resulting in a longer wait than anticipated. Please note that during peak occupancy periods and the meticulous preparation of rooms, availability may be affected. However, this is not an excuse for your inconvenience, and we fully understand your frustration. We have forwarded your feedback to the front desk and housekeeping departments for detailed evaluation. We will improve coordination between departments to ensure rooms are properly prepared and reduce future check-in delays. Additionally, we will review our pre-check-in guest care procedures to ensure a smoother and more pleasant stay for you. We are deeply grateful for your loyalty and return, and we apologize for not being able to provide a fully satisfactory experience this time. Your feedback is invaluable to us in continuously improving the quality of our services. Thank you again for your helpful comments. We hope to welcome you back to Harris FX Sudirman and provide you with an even better experience on your next visit. Thanks to HARRIS for your kind consideration. Selvy Kaerani, Customer Service Representative.

Cheers, Thank you for choosing HARRIS FX Sudirman and for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay and that our service contributed positively to your overall experience. Your kind words are truly appreciated and will be shared with our team, as they serve as great encouragement for us to continue delivering the best possible hospitality to our guests. At the same time, we sincerely appreciate your constructive feedback regarding the cleanliness of the room and bathroom, as well as the condition of the bathroom door. Please accept our apologies for not fully meeting your expectations in these areas. Maintaining a clean, comfortable, and well-maintained environment is one of our top priorities, and we regret any inconvenience caused during your stay. Please be assured that your comments have been shared with our Housekeeping and Engineering teams for immediate review and follow-up. We are continuously working to improve our facilities and services, and valuable feedback such as yours helps us identify opportunities to enhance the guest experience even further. Thank you for your thoughtful suggestions and for helping us improve. We truly value your feedback and are grateful for your support. It was a pleasure having you stay with us, and we look forward to welcoming you back to HARRIS FX Sudirman in the near future for an even more comfortable and enjoyable experience. HARRISly Yours, Selvi Khaerani Guest Relation Officer

Thank you for choosing Harris fx Sudirman as your accommodation and for taking the time to share your experience with us. We are delighted to hear that you enjoyed the hotel's excellent location, direct access to shopping malls, and convenient access to the business, entertainment, and city center. We hope these amenities added value and convenience to your stay. We also appreciate your feedback regarding the elevators and the relatively long waiting times. We understand that smooth movement within the hotel is crucial for a comfortable stay, so we have noted your comments and will forward them to the relevant team to evaluate and improve the quality of service and guest comfort in the future. Feedback from our guests is extremely important to us, as it helps us continuously improve and provide a better experience for our guests. Thank you again for your review and your trust in Harris fx Sudirman. We hope to welcome you back on your next stay and provide you with an even more memorable experience. Sincerely, HARRIS. Thank you, Selvy Kaerani, Customer Service Officer.

Thank you for taking the time to write a review about your stay at Harris fx Sudirman Hotel. We are delighted to hear that you were impressed with the comfort of the spacious rooms and the hotel's excellent location near the GBK area. We appreciate your appreciation for our front desk team. Friendly and responsive service is one of our top priorities to ensure every guest has a memorable stay. We are glad to hear that you were able to check in early upon arrival at 1:00 PM. We strive to be flexible with all guests depending on room availability upon arrival. Your positive review encourages our entire team to continue providing the best service to all guests. We hope to welcome you back on your next stay and provide you with an even more memorable experience. Thank you for choosing Harris fx Sudirman as your accommodation. Sincerely, Selvy Kaerani, Customer Relations Officer

Thank you for choosing Harris FX Sudirman as your accommodation and for taking the time to share your experience. We greatly appreciate your feedback regarding the check-in process. We are glad to hear that your experience was smooth and that checking in before 12:00 PM helped expedite room preparation. We appreciate that you only waited approximately 30 minutes after your check-in time before your room was ready. We understand that there can sometimes be both positive and negative feedback about waiting times during check-in, especially during peak periods. Therefore, our team is constantly striving to improve our service efficiency to ensure that every guest has a comfortable and pleasant experience from the moment they arrive at the hotel. Thank you for your appreciation and trust. Such positive feedback is an encouragement to our entire team to strive to provide the best service to all our guests. We hope to welcome you back to Harris FX Sudirman in the future and provide you with an even more memorable stay. Sincerely, Selvi Kaerani, Customer Service Officer

Thank you for choosing Harris FX Sudirman as your accommodation and for taking the time to share your experience with us. We greatly appreciate your feedback. We are delighted to hear that you enjoyed the views, the service, and the friendliness of our team. Your appreciation for our warm welcome motivates us to continue striving to provide the best possible experience for all our guests. We also appreciate your comments regarding the amenities in our rooms. Guest feedback and suggestions are invaluable in helping us evaluate our products, amenities, and comfort. We understand that each guest has different expectations, and we are committed to continuous improvement to provide better value that meets everyone's expectations. Thank you again for your review. We hope to welcome you back to Harris FX Sudirman and provide you with an even more memorable stay in the future. Sincerely, HARRIS. Thank you, Selvy Kaerani, Customer Service Officer.

Thank you for taking the time to share your experience at Harris FX Sudirman Hotel. We are delighted to hear that you enjoyed your stay in our Bright Premium View room. We are pleased to hear that you appreciated the beautiful view and the spacious and comfortable room during your stay with us. We also appreciate your feedback regarding the room's condition, which felt a bit hot during the day. Such feedback is very valuable to us and we will forward it to the relevant team for consideration in order to improve the comfort of all our guests. The hotel is conveniently located near the FX Sudirman Mall, making it easy for guests to enjoy various activities, shopping, and relaxation in the mall area during hot weather. We are glad to know that you were able to take advantage of this facility during your stay. Thank you again for your review and your trust in Harris FX Sudirman Hotel. We hope to welcome you back on your next visit and provide you with an even more memorable stay. Sincerely, Harris. Thank you, Selvi Kaerani, Customer Relations Officer.

Thank you for choosing Harris FX Sudirman as your accommodation and for taking the time to share your experience with us. We are delighted to hear that you were satisfied with the service our team provided. Your positive comments about the friendliness of the staff, as well as the clean and spacious rooms, are invaluable compliments to us. We are always committed to providing the best service and creating a comfortable stay for all our guests. We will share your feedback with the entire team to inspire us to maintain and improve the quality of our service. We are honored that we were able to create such a positive impression during your stay. Thank you again for your trust in Harris FX Sudirman. We hope to welcome you back again on your next stay for an even more memorable experience. Sincerely, HARRIS. Thank you, Selvy Kaerani, Customer Service Officer.