Dear Valued Guest, Welcome to Ambon Amaris Hotel. Thank you so much for your detailed and positive review. We are delighted to hear that you and your family with children were satisfied with the spaciousness of our rooms. We are also pleased to hear that you enjoyed the delicious breakfast, the friendly staff, and the hotel's convenient location (with a convenience store nearby and a 24-hour KFC). We strive to provide a comfortable and memorable stay for all our guests, especially families. Your review is a great encouragement to us, and we will continue to work towards providing even better service. We hope you will visit us again when you are in Ambon. Thank you! Hotel Manager

Dear Valued Guest, Greetings from all the staff at Ambon Hotel. Thank you very much for choosing our hotel. Your valuable feedback is a valuable resource for us to improve our services. We sincerely apologize for any inconvenience you may have experienced during your stay. We are committed to continuously improving our services to meet your expectations. We hope to welcome you back soon. Thank you. Respectfully, The Hotel Manager

Dear Valued Guest, Greetings! This is Ambon Amaris Hotel. My heartfelt greetings are with you. I am delighted to hear that your Smart Family Room was comfortable, spacious, superior to other hotels' rooms, and reasonably priced. Your feedback and suggestions demonstrate our commitment to providing comfortable and affordable accommodation for families. We hope to welcome you and your family back to Ambon Amaris Hotel again. Thank you, Hotel Manager.

Dear Valued Guest, Greetings! This is Ambon Amaris Hotel. We look forward to welcoming you. Thank you very much for your valuable feedback. We value your suggestions and will strive to continuously improve our services. We are proud that our hotel has been so well-received by families and solo travelers in the Ambon area, a result of the efforts of all our staff. We will do our best to ensure our guests have the most wonderful and memorable stay possible. We look forward to welcoming you back again. Thank you! Hotel Manager

Dear Valued Guest, Greetings! This is Amaris Hotel Ambon. We sincerely apologize for the inconvenience you experienced. We have taken all the issues you mentioned seriously, such as the odor in the bathroom (which needs improvement), the negative attitude of the reception staff (inattentive and slow), and the failure to respond to your requests promptly. We understand that the current level of service does not match the reputation of Amaris Hotels (part of the Santika Group) and your expectations. We will immediately implement comprehensive improvements, including maintenance of hotel facilities and enhanced staff training, to provide more enthusiastic, efficient, and friendly service. Thank you very much for your valuable feedback. We will strive to continuously improve the quality of our service. We look forward to welcoming you again. All our staff will work diligently to provide you with an even more pleasant stay. Sincerely, The Hotel Manager

Dear Valued Guest, All of us at Ambon Amaris Hotel extend our warmest greetings. We are deeply grateful for your kind words and compliments. We are delighted that you enjoyed your stay with us, especially the attentive and meticulous service provided by Jessica. We appreciate your appreciation of Jessica's attentiveness, enthusiasm, and willingness to cater to your needs. This demonstrates our commitment to truly personalized service. We will pass on your encouragement and gratitude directly to Jessica and use it as inspiration for all our staff. We look forward to welcoming you back to Ambon Amaris Hotel again. Sincerely, The Hotel Manager

Dear Valued Guest, Amaris Hotel Ambon would like to sincerely thank you for sharing your experience of staying at Amaris Hotel Ambon. We sincerely appreciate your kindness and apologize for the delay in our staff's response and the unexpected delay in our service. We will resolve this issue as soon as possible. We sincerely hope to receive your valuable feedback on our service. We sincerely hope that you will return to Ambon again and thank you for choosing Amaris Hotel Ambon as your second home. Best regards, Hotel Management

Dear Katerina N.N., Amaris Hotel Ambon would like to extend our warmest regards to you. Thank you for your valuable review. We are very glad that you enjoyed our delicious food and varied breakfast options, and that your room was in good condition. However, we apologize for the inconvenience caused by the in-room telephone malfunction, especially the delay in response and repair. We will do our best to resolve this issue as soon as possible and ensure that all communication devices in the room are functioning properly. We hope that this inconvenience will not affect your confidence in our service. We will do our best to make your next stay as pleasant as possible. Thank you, Hotel Management

Dear Valued Guest, We would like to extend our warmest greetings to Amaris Hotel Ambon. Thank you for your short but touching review. We are so pleased that you were impressed by the warmth and friendliness of our staff. Your satisfaction is our top priority. Your continued support inspires all of us to continuously improve the quality of our hotel facilities and to provide you with friendly and comfortable services. We sincerely hope to see you again on your next visit to Ambon. Thank you, Hotel Management

Greetings, Amaris Hotel Ambon, Warmest Regards, Thank you for your detailed review and for recommending our hotel to other guests, whether traveling with family or on business. We are delighted to know that Amaris Hotel Ambon is the perfect choice for you with its excellent location, comprehensive facilities, clean environment and friendly, warm staff. We would like to thank all our staff for their dedication to delivering the best possible experience to our guests. We are committed to continuously improving our guests' experience and look forward to welcoming you back to Amaris Hotel Ambon. Thank you! Hotel Management

Dear Mr. Santoso, Warm greetings from Amaris Hotel Ambon. Thank you very much for your positive review and recommendation. We are delighted to learn that our hotel provides optimal comfort for your work and business needs. We understand that a smooth and comfortable work environment is important, and your review is a sign that our facilities and services have supported your productivity. Your appreciation is a great motivation for the entire team to continue maintaining the quality of service, especially for our business guests. We look forward to the opportunity to serve you again on your next business or personal visit. Sincerely, Hotel Manager

Dear Sir/Madam, Warm greetings from Amaris Hotel Ambon. Thank you very much for your valuable review of your stay. We greatly appreciate the time you have taken to share this feedback. We sincerely apologize for the slow check-in process and the lack of prompt response upon your initial arrival. We will immediately follow up with the relevant team to evaluate the check-in procedure and ensure that all staff can provide a prompt and proactive response to prevent a similar incident from happening again. Furthermore, we are very grateful and pleased to hear that you enjoyed the delicious, varied, and extensive breakfast menu. Your appreciation of our helpful staff at breakfast is also a source of great pride for us. This motivates us to continue to maintain the quality of our food and the hospitality in our service areas. We hope that the initial inconvenience will not dampen your desire to return. We are committed to providing a much better experience on your next visit. Sincerely, Hotel Manager

Dear Sir/Madam, Warm greetings from Amaris Hotel Ambon. Thank you very much for your positive review and for taking the time to share your experience at our hotel. We are delighted to learn that your stay with us left a positive impression on us. Your feedback is a valuable motivation for our entire team to continue maintaining and improving our service standards. We look forward to welcoming you back soon and providing you with an even more memorable experience. Sincerely, Hotel Manager

Dear Mr. Andre w. Ke. Warmest greetings from Amaris Hotel Ambon. Thank you for taking the time to leave a review. We are delighted to hear that our hotel's strategic location made it easy for you to explore Ambon City. We understand that convenient access is important whether on vacation or business trips. Your positive review motivates us to continue providing the best convenience and comfort for every guest who stays. We look forward to welcoming you back again soon. Best regards, Hotel Manager

Dear Sir/Madam, Warm greetings from Amaris Hotel Ambon. We are very grateful for your very positive review and for taking the time to share your experience at our hotel. We are touched and proud to read your comprehensive review, from the friendliness of the staff, the strategic location, the variety of food, to the cleanliness of the rooms and the Wi-Fi connection. This review is the greatest appreciation for the entire team who have worked hard to provide the best service. Your feedback is proof that our commitment to always provide an unforgettable stay has paid off. We look forward to welcoming you back and providing an even more memorable experience. Best regards, Hotel Manager

Dear Mr/Mrs. Warm greetings from Amaris Hotel Ambon Thank you for sharing your kind words. We’re delighted to know that both our hotel and its location made your stay in Ambon enjoyable. Feedback like this truly encourages us to keep providing a comfortable and welcoming experience for all our guests. We look forward to welcoming you again on your next visit to Ambon. Best Regards Hotel Manager