Unsafe, Dirty, and Completely Misrepresented – Avoid at All Costs! I booked Abian Srama Hotel & Spa, Sanur through Traveloka and it was the worst hotel experience of my life. The photos on Traveloka’s listing are completely fake compared to reality.
When I arrived, I found:
• Filthy and dangerous conditions – mold inside pillows, stained and torn bedding, dirty curtains and furniture
• The room smelled rotten and clearly had not been cleaned in months
• Towels and sheets looked like they had never been washed
• Unhygienic bathroom with grime and stains everywhere
This property is unsafe for guests and should be removed from Traveloka immediately. I have photo evidence of every detail and will be sharing it with the Ministry of Tourism and health authorities. The hotel owner wife and manager of the property - Ratih doesn’t pick up incoming call from the Traveloka. Traveloka has still not processed my refund, only sending automated replies. This is unacceptable and shows a lack of responsibility in verifying the properties they sell.
If you value your health, safety, and money – DO NOT BOOK this place.