The staff and also the management are very friendly, attentive, and thoughtful. They always try to ensure we're happy during our stay. The food is delicious and beautifully presented. One of the WOW factors is: during our dinner, there's our family photo put on our table. The photo [was] taken earlier in the afternoon (yes, we've got a free photo shoot!). For sure, we will come again to this resort. Thank you, all Plataran team 💜.