8,6
Very Good
From 6.465 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,7

Meal

8,2

Location

8,6

Service and Facilites

8,5

People often mention about The Victoria Hotel Yogyakarta
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Bedroom (82)
Staff Friendliness (74)
Distance to City Center (72)
Room Space (71)
Family Friendly (70)
Hotel Area (67)
Bathroom (66)
Accessibility (65)
Ambiance (58)
Surroundings (56)
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Traveler Reviews The Victoria Hotel Yogyakarta

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40
Customer reviews
H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 day(s) ago
The best choice for a hotel. The environment is very comfortable and quiet. The rooms are clean and the atmosphere is peaceful. While the menu isn't very varied, the food is delicious and the dining area is comfortable.
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Accommodation's Reply
31 Jul 2025
Greetings Mr./Mrs, We are grateful for your review and happy to know you had a great experience. Your feedback about our breakfast and room is very much appreciated. We look forward to the opportunity to welcome you back for another extraordinary experience. Should you require any further assistance or have any questions, please feel free to contact us directly. Kind regards, Ismail Sazali
Dani Y. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 day(s) ago
The room rate is worth it with the room space and bathroom
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Accommodation's Reply
28 Jul 2025
Thank You for Your Kind Regards, Mr Dani! Hi Mr Dani, Thank you for your kind review and for choosing to stay with us. We will always be waiting for you to come back to stay at The Victoria Hotel Yogyakarta. With utmost respect, Hotel Victoria Yogyakarta
D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 1 week(s) ago
The hotel has a comfortable atmosphere, with lots of shady trees and a cool, refreshing atmosphere. The staff is friendly. The hotel and surroundings are clean. However, the rooms are a bit stuffy, especially when you first check in. The trash cans in the rooms should be replaced with covered ones.
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+3
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Accommodation's Reply
28 Jul 2025
Dear Mr/Mrs, We are very sorry to hear that your stay did not meet your expectations. Please accept our sincerest apologies for the inconvenience you faced. We have addressed the concerns regarding the room. Rest assured, we are working diligently to improve. Your satisfaction is our top priority. Please call me to discuss any further concerns or to assist with future bookings. Kind regards, Ismail Sazali
Maree M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,6
/10
Reviewed 1 week(s) ago
Good: Great pool, great service at buffet breakfast (thanks Adi for all the egg dishes and coffee) and a good selection of local and western foods including fresh fruits and juices, excellent location 10 minutes walk from Ambarrukmo Plaza and Bluebird taksi rank, helpful reception staff. The bathroom was always clean and the bed made up. Not so good: The main restaurant was undergoing renovation during our stay, so the cafe was serving as the restaurant. On the 2 occasions we had dinner here the arrival of the food took a long time and quality of meals was inconsistent. As older people, we found the mattress a little too firm, but this might be okay with most people. Housekeeping happened daily but attention to detail like restocking the coffee and tea supplies was patchy. Toilet rolls were small and only supplied one at a time, so we had to ask for more a couple of times. Noise from other rooms filtered through to us, and our wardrobe door hinges squeaked loudly at every opening. Like many hotels these days, the bed comes with a doona and no top sheet or blanket as an alternative. In a tropical climate I do not understand this as it meant we had to run the air conditioner on a quite cold setting to have a comfortable sleep. Doonas are hot to sleep under. Overall: We enjoyed our stay here as it was so central, and a dip in the beautiful pool at the end of a hot day of sight seeing was great. Once we found a supermarket and had our own milk, coffee and tea supplies, the inconsistencies of the daily housekeeping didn't matter that much. Our driver was treated respectfully each day when he came to pick us up.
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Accommodation's Reply
28 Jul 2025
Greetings Mr/Mrs Maree, We are grateful for your review and happy to know you had a great experience. Your feedback about our staff and room is very much appreciated. We look forward to the opportunity to welcome you back for another extraordinary experience. Should you require any further assistance or have any questions, please feel free to contact us directly. Kind regards, Ismail Sazali
a***h
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Clean and comfortable place, large swimming pool.
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Accommodation's Reply
23 Jul 2025
Thank You for Your Kind Words, Mr/Mrs! Hi Mr/Mrs, Thank you for your kind words and for choosing to stay with us. We are thrilled to know that you had a memorable experience. We are pleased to hear you had a wonderful stay with us and enjoyed our hospitality. Should you have any further inquiries or need assistance, please feel free to contact us at any time. With appreciation, Ismail Sazali General Manager
f***d
icon-origin-TRAVELOKA
9,3
/10
Reviewed 2 week(s) ago
I give it a 75 out of 100. The location is close to the mall, comfortable, cool, clean, quiet, and a pleasant atmosphere for a morning walk. The swimming pool is clean. But there's one thing missing... The hot water/water heater in the bathroom didn't work. I took my 4-month-old and 3-year-old children with me. The 3-year-old was brave enough to take a cold shower, though I felt a little sorry for her. But the 4-month-old ended up just wiping it down with wet wipes.
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Accommodation's Reply
23 Jul 2025
Greetings Mr/Mrs, We are grateful for your review.Your feedback about our facilities is very much appreciated. We are sorry to hear that any inconvenience has arisen that has affected your overall experience. We have reviewed your feedback with our management team and are working to make immediate improvements to enhance our guests' experience. We appreciate your support and hope you give us another chance to provide the quality service you deserve. Please call me to discuss any further concerns or to assist with future bookings. Kind regards, The Victoria Hotel Yogyakarta
ANDRIYANTO
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The front office is very friendly and provides good service.
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Accommodation's Reply
21 Jul 2025
Greetings Mr Andriyanto, We are grateful for your review and happy to know you had a great experience.Your feedback about our staff is very much appreciated. We look forward to the opportunity to welcome you back for another extraordinary experience. Should you require any further assistance or have any questions, please feel free to contact us directly. Kind regards, Ismail Sazali General Manager
YUNI I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
Fast check-in, friendly staff, clean rooms, clean pool, friendly security, and a fairly spacious parking lot. Thankfully, I got a parking spot.
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Accommodation's Reply
18 Jul 2025
Thank You for Your Kind Words, Mrs Yuni! Hi Mrs Yuni, Thank you for your kind words and for choosing to stay with us. We are thrilled to know that you had a memorable experience. We are pleased to hear you had a wonderful stay with us and enjoyed our hospitality. Should you have any further inquiries or need assistance, please feel free to contact us at any time. With appreciation, Ismail Sazali General Manager
A***y
icon-origin-TRAVELOKA
8,7
/10
Reviewed 2 week(s) ago
The room we stayed in was on Pantai 1, near the lobby, the damp smell of the room was noticeable when we first entered the room, which lasted throughout our stay, 3 days.
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1 people find it helpful
Accommodation's Reply
18 Jul 2025
Dear Mr/Mrs, Thank you for your latest review regarding The Victoria Hotel Yogyakarta. We are very sorry to hear that your visit did not meet your expectations, and we apologize for any inconvenience this may cause. We are sorry to hear that any inconvenience has arisen that has affected your overall experience. We have reviewed your feedback with our management team and are working to make immediate improvements to enhance our guests' experience. We appreciate your support and hope you give us another chance to provide the quality service you deserve. Please call me on 082112353838 to discuss any further concerns or to assist with future bookings. Greetings, Ismail Sazali General Manager
A***y
icon-origin-TRAVELOKA
8,7
/10
Reviewed 2 week(s) ago
The room we booked was perfect, but upon entering, the damp smell was noticeable. We stayed for 4 days, and the damp smell was still there.
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1 people find it helpful
Accommodation's Reply
18 Jul 2025
Dear Mr/Mrs, Thank you for your latest review regarding The Victoria Hotel Yogyakarta. We are very sorry to hear that your visit did not meet your expectations, and we apologize for any inconvenience this may cause. We are sorry to hear that any inconvenience has arisen that has affected your overall experience. We have reviewed your feedback with our management team and are working to make immediate improvements to enhance our guests' experience. We appreciate your support and hope you give us another chance to provide the quality service you deserve. Please call me on 082112353838 to discuss any further concerns or to assist with future bookings. Greetings, Ismail Sazali General Manager
Mufida A. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,6
/10
Reviewed 3 week(s) ago
Kids-friendly hotel, friendly staff, clean and comfortable rooms, quite complete hotel facilities, affordable prices, not much variety on the breakfast menu, but overall good.
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Accommodation's Reply
18 Jul 2025
With respect and best wishes, Mrs Mufida, Thank you for your lovely words and for choosing our hotel. We appreciate your comments about our staff, breakfast, comfortable room and facility. We’re happy it made your stay better. Your positive feedback is greatly valued. It motivates us to keep striving for excellence and to continuously improve our services. Your satisfaction is our priority, and we're here to ensure you have everything you need for a memorable stay. With warmest regards, Ismail Sazali General Manager
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Moh A. N.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Comfortable, worth the price, strategic location close to Amplas.
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Accommodation's Reply
14 Jul 2025
Thank You for Your Kind Words, Mr Moh A. N.! Hi Mr Moh A. N., Thank you for your kind words and for choosing to stay with us. We are thrilled to know that you had a memorable experience. We are pleased to hear you had a wonderful stay with us and enjoyed our hospitality. Should you have any further inquiries or need assistance, please feel free to contact us at any time. With appreciation, Ismail Sazali General Manager - The Victoria Hotel
m***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
Favorite Hotel for staycation/holiday in Jogja...always stay at The Victoria because of its strategic location, close to everywhere, I usually stay 3 nights but because yesterday there was an obstacle so only 2 nights....clean room & friendly staff....I always ask for a room view facing the swimming pool because the view is that good...plus now there is a playground area for the kids so it makes me feel more at home... Unfortunately yesterday the restaurant was being renovated so I couldn't eat while looking at the view & variety please improve it again for a 4 star hotel....the taste also please improve it again....thankyouu The Victoria Yogya 🥰
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Accommodation's Reply
18 Jul 2025
With respect and best wishes, Mr/Mrs. Thank you for your lovely words and for choosing our hotel. We appreciate your comments about our staff friendly, playground, comfortable room and swimming pool. We’re happy it made your stay better. Your positive feedback is greatly valued. It motivates us to keep striving for excellence and to continuously improve our services. Your satisfaction is our priority, and we're here to ensure you have everything you need for a memorable stay. With warmest regards, Ismail Sazali General Manager
Mulyono I. G.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
My wife was happy and comfortable staying at this hotel because: - it is not high (only 3 floors), - access to everywhere is close, and I was able to jog around the hotel complex in the fresh air.
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Accommodation's Reply
14 Jul 2025
Thank You for Your Kind Words, Mr Mulyono! Hi Mr Mulyono, Thank you for your kind words and for choosing to stay with us. We are thrilled to know that you had a memorable experience. We are pleased to hear you had a wonderful stay with us and enjoyed our hospitality. Should you have any further inquiries or need assistance, please feel free to contact us at any time. With appreciation, Ismail Sazali General Manager - The Victoria Hotel
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 3 week(s) ago
The hotel is nice and comfortable. I happened to be in the "new building" on the 2nd floor. The room and bathroom were clean. The restaurant's food is relatively cheap. However, the breakfast food is lacking in variety and it's a bit far from the city center. And why is the bellboy/room service "not very friendly"? Maybe because I didn't give them a tip, haha. Oh yeah, there's a children's playground, so it's family-friendly.
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2 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Mr./Mrs., We are very sorry to hear that your stay did not meet your expectations. We sincerely apologize for any inconvenience you experienced. We have raised a complaint regarding the unfriendly attitude of our team. Please rest assured that we are working hard to improve our service. Your satisfaction is our top priority. Please contact me to discuss your complaint further or to assist with future bookings. Best regards, The Victoria Hotel
Niken H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 3 week(s) ago
The best staycation option. The pool is clean. The outdoor playground is fun for the kids. Easy access. The place is cool.
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Accommodation's Reply
14 Jul 2025
Greetings Mrs Niken, We are grateful for your review and happy to know you had a great experience.Your feedback about our swimming pool and playground is very much appreciated. We look forward to the opportunity to welcome you back for another extraordinary experience. Should you require any further assistance or have any questions, please feel free to contact us directly. Kind regards, Ismail Sazali General Manager - The Victoria Hotel
P***i
icon-origin-TRAVELOKA
9,1
/10
Reviewed 3 week(s) ago
Thank you, Victoria Hotel. This was our first time staying here with my family, and we chose a non-smoking room. The hotel is clean, and the environment is pleasant thanks to its alleyway, with minimal traffic noise. The staff is friendly, kids-friendly, and there's a playground and a fairly large swimming pool.
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1 people find it helpful
Accommodation's Reply
12 Jul 2025
With respect and best wishes, Mr/Mrs, Thank you for your lovely words and for choosing our hotel. We appreciate your comments about our staff, swimming pool and playground we’re happy it made your stay better. Your positive feedback is greatly valued. It motivates us to keep striving for excellence and to continuously improve our services. Your satisfaction is our priority, and we're here to ensure you have everything you need for a memorable stay. With warmest regards Ismail Sazali General Manager
Feby l. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
It feels so comfortable here: located behind Amplaz, in the middle of town but not too hot. There's a large swimming pool and playground to keep the kids entertained. Breakfast is delicious and perfect for the palate. One of the best family hotels in Yogya, great.
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Accommodation's Reply
12 Jul 2025
With respect and best wishes, Mrs Feby, Thank you for your lovely words and for choosing our hotel. We appreciate your comments about our breakfast, swimming pool and playground we’re happy it made your stay better. Your positive feedback is greatly valued. It motivates us to keep striving for excellence and to continuously improve our services. Your satisfaction is our priority, and we're here to ensure you have everything you need for a memorable stay. With warmest regards Ismail Sazali General Manager
D***n
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
Overall I was satisfied, but because it was the first time the location was in an alley, I missed it a bit.
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Accommodation's Reply
12 Jul 2025
Thank You for Your Kind Regards, Mr/Mrs! Hi Mr/Mrs, Thank you for your kind review and for choosing to stay with us. We will always be waiting for you to come back to stay at The Victoria Hotel Yogyakarta. With utmost respect, Ismail Sazali General Manager
R***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
A hotel that is strategically located behind Ambarukmo Plaza, the room is quite spacious for a superior size, the breakfast is varied, delicious, the staff is friendly... the room is clean, the bathroom blower is a bit weak... maybe it's been a long time... the rest is good, and God willing, next time I go to Jogja I will stay here again
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1 people find it helpful
Accommodation's Reply
12 Jul 2025
With respect and best wishes, Mr/Mrs , Thank you for your lovely words and for choosing our hotel. We appreciate your comments about our room cleanliness, Breakfast and our staff we’re happy it made your stay better. Your positive feedback is greatly valued. It motivates us to keep striving for excellence and to continuously improve our services. Your satisfaction is our priority, and we're here to ensure you have everything you need for a memorable stay. With warmest regards Ismail Sazali General Manager - The Victoria Hotel
Number of reviews per page
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