I***a
Staycation
8,5
/10
Reviewed 1 week(s) ago
The bed sheets and towels were no longer pristine white. They had stains, and the towels were also dull. Despite the Accor brand, the quality of the sheets and towels was disappointing. Breakfast was okay, with a good selection available. The location is close to Malioboro, within walking distance.
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Accommodation's Reply
13 Jun 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at ibis Styles Yogyakarta. We appreciate your feedback regarding the condition of the linens and towels not meeting your expectations. Thank you for letting us know. We understand that cleanliness and quality linens are crucial for a comfortable stay, and we regret your negative experience. We have forwarded your feedback to our housekeeping team for evaluation and corrective action to ensure our quality standards are consistently maintained. We are also pleased to hear that you enjoyed our breakfast and the hotel's location near Malioboro. Thank you again for your review. We look forward to welcoming you back and providing you with an even better stay in the future. Sincerely, Ngurah Sedana, General Manager
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