8,3
Very Good
From 6.285 reviews
Provided by travelers on
Cleanliness

8,2

Room Comfort

8,3

Meal

8,2

Location

8,7

Service and Facilites

8,5

People often mention about Amaroossa Royal Hotel Bogor
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市内中心部までの距離 (103)
スタッフの親切さ (93)
寝室 (91)
アクセシビリティ (88)
雰囲気 (79)
部屋のスペース (75)
バスルーム (75)
味 (71)
バラエティ (67)
ホテルエリア (66)
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Traveler Reviews Amaroossa Royal Hotel Bogor

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Customer reviews
I***N
icon-origin-TRAVELOKA
8,8
/10
Reviewed 3 day(s) ago
Very strategic, the best in Bogor, but the parking lot is small so valet parking is free, the parking is far away, I don't know where, the hotel details are like in a palace
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Accommodation's Reply
31 Jul 2025
Dear Guest, Thank you very much for your positive review. We are delighted to hear that you enjoyed our strategic location and the hotel's palace-like ambiance. This is a truly valuable compliment. We also understand your feedback regarding the parking area. We currently offer complimentary valet parking to accommodate space limitations, and we will continue to strive to improve the convenience and clarity of information regarding this service. We hope to welcome you back soon for an even more enjoyable experience. Best regards, Amaroossa Royal Bogor!
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yuni f.
icon-Transit
Transit
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 day(s) ago
I often stay at this hotel, because it's strategic.. but now the restaurant for breakfast is on the M floor, it's a bit stuffy, yeah, it's better like the old one downstairs,, for good service, but the towels and mats need to be replaced, the color is dull..
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Accommodation's Reply
31 Jul 2025
Dear Mrs. Yuni, Thank you for your loyal stay at our hotel and for taking the time to leave a review. We are delighted to hear that you enjoyed our convenient location and the service provided by our team. We also appreciate your feedback regarding the breakfast restaurant area and the condition of the towels and mats. We have noted this and will follow up immediately to improve for future guest comfort. We look forward to your next visit with an even better experience. Best regards, Amaroossa Royal Bogor!
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Sindy A.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 day(s) ago
Okay, but unfortunately the bathroom is very slippery, my child fell in and the swimming pool water is a bit cloudy.
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Accommodation's Reply
31 Jul 2025
Dear Mrs. Sindy, Thank you for sharing your experience during your stay. We apologize for any inconvenience, particularly regarding the slippery bathroom and the unclear pool water. We are very sorry to hear that your son/daughter fell, and we hope nothing serious happened. We have forwarded your feedback to the relevant team for immediate evaluation and improvement to prevent a similar incident from happening again in the future. Thank you also for your overall appreciation. We look forward to welcoming you and your family back for a safer and more comfortable experience. Best regards, Amaroossa Royal Bogor!
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 day(s) ago
second time here big room, comfortable in the middle of the city, easy to go anywhere complete and delicious food big pool, there is also one for toddlers recommended for staying
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Accommodation's Reply
28 Jul 2025
Dear Guest, Thank you for staying with us again and for your positive review! We are delighted to hear that you enjoyed our comfortable room, strategic location, extensive dining options, and family-friendly pool. Your review means a lot to us and certainly motivates us to continue providing the best service. See you on your next visit! Best regards, Amaroossa Royal Bogor!
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apersi k.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5,8
/10
Reviewed 2 week(s) ago
The hotel has very bad service. I asked for a water heater from the afternoon at 17.30 and it was only delivered at 23.30. Even though I had to call repeatedly, it was only delivered. The room was not clean enough, everything was dusty and the carpets were never vacuumed. The corridors were also dirty. There were no cleaning staff to clean them and the facilities were outdated.
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Accommodation's Reply
28 Jul 2025
Dear Guest, Thank you for sharing your experience, and we sincerely apologize for any inconvenience you experienced during your stay. We are very sorry to hear about the delay in service, the cleanliness of the rooms and corridors, and the facilities that did not meet your expectations. Your feedback is very important to us and we will immediately follow up with the relevant team to conduct a thorough evaluation and improve our service, especially in terms of cleanliness and staff responsiveness. We understand your disappointment and hope we still have the opportunity to improve this experience on your next visit. Best regards, Amaroosa Royal Bogor
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B***s
icon-Transit
Transit
icon-origin-TRAVELOKA
5,8
/10
Reviewed 2 week(s) ago
The room was very old. The mattress had sunk in, the hot water in the bathroom wasn't optimal, and the lobby was incredibly dusty, even on the mattress. The strategic location and friendly staff were excellent.
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Accommodation's Reply
28 Jul 2025
Dear Guest, Thank you for taking the time to provide your valuable review and feedback. We apologize for any inconvenience you experienced during your stay, particularly regarding the condition of your room, mattress, and cleanliness of the hotel area. This is certainly a serious concern for us, and we will immediately follow up with the relevant team to make improvements and enhance the quality of our service. We also appreciate your appreciation for the hotel's location and the friendliness of our staff. We hope to have the opportunity to welcome you back for an even better experience in the future. Warm regards, Amaroossa Royal Bogor!
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
The location is very strategic but it really feels like the interior is old and has not been maintained.
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Accommodation's Reply
21 Jul 2025
Dear Guest, Thank you for taking the time to review and appreciate our hotel's strategic location. We also apologize for any inconvenience caused by the interior. Your feedback is important to us and will be followed up as part of our efforts to improve and maintain our facilities to ensure a comfortable stay for all guests. We look forward to welcoming you back for an even better experience in the future. Warm regards, Amaroossa Royal Bogor!
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7,0
/10
Reviewed 3 week(s) ago
It was a bit uncomfortable while I was there
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Accommodation's Reply
15 Jul 2025
Dear Guest, Thank you for taking the time to leave us a review. We apologize if you found your stay uncomfortable. This is certainly a serious concern for us, and we will conduct further evaluations to improve the quality of service and comfort for our guests. Your feedback is very valuable to us as we strive to continuously improve and provide a better guest experience in the future. We hope to have the opportunity to welcome you back with even more satisfying service. Warm regards, Amaroossa Royal Bogor.
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Bayu N.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The hotel is really cool... Indoor swimming pool... Just across the street to the Botanical Gardens
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Accommodation's Reply
15 Jul 2025
Dear Guest, Thank you for your positive and enthusiastic review. We are delighted to hear that you enjoyed our indoor pool and the hotel's strategic location close to the Bogor Botanical Gardens. Reviews like these motivate us to continue providing the best service and experience for our guests. We look forward to your next visit! Best regards, Amaroossa Royal Bogor.
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Panji D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 3 week(s) ago
The food lacks variety, but other things are delicious
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Accommodation's Reply
15 Jul 2025
Dear Guest, Thank you for taking the time to leave a review. We are delighted to know that you enjoyed the food we served and were satisfied with your overall stay. Regarding your feedback on the food variety, we greatly appreciate it and will use it as a basis for future menu development, to provide more appealing options for our guests. We look forward to your next visit with an even more memorable experience. Best regards, Amaroossa Royal Bogor.
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Panji D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 3 week(s) ago
There should be a lot of food variety
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Accommodation's Reply
15 Jul 2025
Dear Guest, Thank you for taking the time to leave a review. We appreciate your feedback regarding the menu variety, and we apologize if the choices we received did not meet your expectations. This feedback will be taken into consideration for further evaluation and improvement, so that we can provide a more diverse and satisfying dining experience in the future. We look forward to welcoming you back with even better service in the future. Best regards, Amaroossa Royal Bogor.
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Panji D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
It's comfortable, but the food variety hasn't changed even though I've stayed there several times.
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Accommodation's Reply
15 Jul 2025
Dear Guest, Thank you for your trust in staying with us several times and for your review. We are pleased to know that you enjoyed your stay at our hotel. Regarding your feedback regarding the lack of variety in our menu, we apologize if it did not meet your expectations. This feedback will be taken into consideration for our evaluation and menu development to provide a more diverse and engaging culinary experience with each visit. We look forward to welcoming you back with even better service in the future. Warm regards, Amaroossa Royal Bogor.
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N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 3 week(s) ago
Very easy access to the mall, Botanical Gardens, and Surya Kencana.
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Accommodation's Reply
15 Jul 2025
Dear Guest, Thank you for taking the time to leave a review. We are pleased to know that our hotel's location provides easy access to various destinations such as malls, the Bogor Botanical Gardens, and the Surya Kencana area. We hope you had a pleasant overall stay. We look forward to welcoming you back again soon. Best regards, Amaroossa Royal Bogor.
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Vina P.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
overall...very very satisfying
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Accommodation's Reply
15 Jul 2025
Dear Guest, Thank you for your positive review. We are delighted to learn that your overall stay was very satisfying. Reviews like these motivate our entire team to continue providing the best service to every guest. We look forward to your next visit. Best regards, Amaroossa Royal Bogor.
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revqy a. p.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Very friendly and comfortable atmosphere, clean and elegant.
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Accommodation's Reply
15 Jul 2025
Dear Guest, Thank you for your positive review. We are delighted to learn that you were satisfied with the friendliness of our staff, the comfortable atmosphere, and the cleanliness and elegance of our hotel. Your feedback motivates us to continuously maintain and improve the quality of our service for our guests' comfort. We look forward to your next visit. Best regards, Amaroossa Royal Bogor.
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A***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
all staff are friendly and helpful
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Accommodation's Reply
15 Jul 2025
Dear Guest, Thank you for your positive review. We are delighted to hear that the friendliness and helpfulness of our entire staff left a lasting impression during your stay. Reviews like this motivate the entire team to continue providing the best service to every guest. We look forward to welcoming you back again soon. Best regards, Amaroossa Royal Bogor.
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F***i
icon-origin-TRAVELOKA
5,8
/10
Reviewed 4 week(s) ago
the price for 1 night is not satisfactory with the facilities available. The AC leaked badly like an open water tap. As a result, I stayed there, I didn't turn on the AC, because I was afraid of a short circuit. The cleanliness is also lacking, the toilet smells bad. Even though I wanted to go to Cileungsi, because I was curious about this hotel, I deliberately tried to stay here. But it was uncomfortable. 😔 I have complained but there was no follow-up and no one from the hotel contacted me.
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Accommodation's Reply
15 Jul 2025
Dear Guest, Thank you for taking the time to share your experience during your stay. We sincerely apologize for the inconvenience you experienced, particularly regarding the leaking air conditioning, the cleanliness of the room and toilet, and the lack of follow-up from the hotel regarding your complaint. We are very sorry to hear that your stay did not meet your expectations, especially after you deliberately chose to try our hotel. We have forwarded your feedback to the relevant team for immediate evaluation and improvement, both in terms of facilities and service response to guests. We are committed to improving our service standards and hope to be given the opportunity in the future to provide an even better and more memorable stay. Best regards, Amaroossa Royal Bogor.
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,7
/10
Reviewed 5 week(s) ago
the towels were only available in the afternoon. the toilet had some problems, but the service was pretty good
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Accommodation's Reply
15 Jul 2025
Dear Guest, Thank you for sharing your experience during your stay with us. We apologize for the inconvenience caused by the delay in providing towels and the toilet issues. However, we also thank you for your appreciation of the service we have provided. Your feedback is important for us to continue to improve coordination and speed of service, in order to provide a better experience in the future. We look forward to welcoming you again with even more optimal service. Warm regards, Amaroossa Royal Bogor.
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P***P
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
Enjoyable atmosphere near the city...
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Accommodation's Reply
01 Jul 2025
Dear Guest, Warm greetings from Amaroossa Royal Bogor! Thank you for sharing your experience! The comfortable atmosphere near the city is indeed our main attraction. Come back again for the next pleasant experience! Warm greetings. Amaroossa Royal Bogor
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S***g
icon-origin-TRAVELOKA
8,2
/10
Reviewed 5 week(s) ago
The location is in the city center next to a souvenir shop. The road in and out of the hotel needs to be repaired because it is starting to get damaged
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Accommodation's Reply
26 Jun 2025
Dear Guest, Warm greetings from Amaroossa Royal Bogor! Thank you for your review. We are glad that the strategic location of the hotel provides convenience during your stay. Regarding the access road that is starting to get damaged, we will immediately coordinate for repairs. Your input is very important for improving our services. Warm regards, Amaroossa Royal Bogor
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Number of reviews per page
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