8,6
Very Good
From 1.487 reviews
Provided by travelers on
Cleanliness

8,6

Room Comfort

8,7

Meal

8,1

Location

8,9

Service and Facilites

8,7

People often mention about Royal Regantris Kuta
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Bedroom (23)
Staff Friendliness (18)
Room Space (18)
Bathroom (18)
Surroundings (14)
Ambiance (14)
Distance to City Center (13)
Accessibility (12)
Family Friendly (12)
Hotel Area (12)
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Traveler Reviews Royal Regantris Kuta

Number of reviews per page
20
40
Customer reviews
Mekoh U. L.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 day(s) ago
Close to Kuta Beach and the hotel is clean
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M***a
icon-Leisure
Leisure
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8,7
/10
Reviewed 9 week(s) ago
the cups in the sept room were not replaced or washed because there were still black tea stains on the mat
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1 people find it helpful
Accommodation's Reply
05 Jun 2025
Dear Guest, Thank you for your feedback. We apologize for the inconvenience regarding the cups in the room that have not been replaced or washed properly. We will immediately convey this to the housekeeping team so that they can improve our services. We appreciate your criticism as an evaluation material to improve the quality of our services in the future. Hopefully we can welcome you back with a better experience. Best regards, Royal Regantris Hotel Team
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Widyawati M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Very satisfied and every time I go to Bali I definitely stay here.
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Accommodation's Reply
23 May 2025
Dear Sir/Madam, Thank you so much for this wonderful review! We are so happy to hear that you are so satisfied and make us your first choice every time you visit Bali. It was truly an honor for us to be a part of your wonderful experience in Bali. We look forward to welcoming you back to Royal Regantris Kuta! Sincerely, Royal Regantris Kuta
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M***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 9 week(s) ago
The rooms and service are quite good and hotel standard.
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Accommodation's Reply
23 May 2025
Hi Sir/Madam, Thank you very much for your review! It is great to hear that our rooms and services are quite good and up to hotel standards. We look forward to welcoming you back to Royal Regantris Kuta on your next visit! Best regards, Royal Regantris Kuta
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R***K
icon-origin-TRAVELOKA
8,8
/10
Reviewed 12 week(s) ago
- new building, new room - strategic location - near to airport - spectacular roof top pool - good staff
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Accommodation's Reply
14 May 2025
Dear Guest, Thank you for highlighting the aspects you enjoyed during your stay—our new building and room, strategic location near the airport, rooftop pool, and the service from our team. We're glad you had a pleasant experience with us. Looking forward to welcoming you back on your next visit to Bali! Regards, Royal Regantris Hotel Team
Lidya Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 13 week(s) ago
The room is cool, comfortable, clean, fragrant.
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Accommodation's Reply
14 May 2025
Dear Guest, Thank you for sharing your pleasant stay experience with us! We are glad to know that the hotel's location near the beach and the service from our team gave you a positive impression. Your comments regarding cleanliness are also highly appreciated. We look forward to your next visit to Royal Regantris Kuta! Warm regards, Royal Regantris Hotel Team
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H***a
icon-Transit
Transit
icon-origin-TRAVELOKA
5,4
/10
Reviewed 14 week(s) ago
The room is spacious but not clean. The hotel slippers are used and not replaced, the towels are dull and smelly, the toilet looks like it is not maintained and is dirty. To take a shower you have to climb into the bathtub and the bathtub is slippery.
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3 people find it helpful
Accommodation's Reply
03 Jul 2025
Dear Guest, Thank you for your honest review. We apologize for the inconvenience you experienced during your stay, especially regarding the cleanliness of the room, bathroom amenities, and the condition of the toilet and bathtub. This certainly does not reflect the standard of service that we want to provide. We have forwarded your feedback to the housekeeping and management teams to be followed up immediately and to be given serious attention so that it does not happen again. We greatly appreciate your visit and hope to be given the opportunity to provide a much better experience in the future. Best regards, Royal Regantris Hotel Team
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s***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 15 week(s) ago
My experience, at first I thought the room would be cramped and small, because from the outside it looked small in the reception area, but after we saw the room directly, it was very spacious, the room was spacious, the bathroom was also spacious and clean, there was free wifi too, the wifi was very smooth. The staff were friendly, the security was also very friendly and very helpful. I will come back again another time.
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Accommodation's Reply
03 Jul 2025
Dear Guest, Thank you for sharing your experience with us. We apologize for the inconvenience you experienced, both related to the limited breakfast variety and the unpleasant experience when making payment. Your feedback is very valuable and we will immediately convey it to the relevant team for evaluation and improvement, especially in terms of service professionalism. We are committed to continuously improving the quality of service for the comfort of all guests. Hopefully we will still be given the opportunity to welcome you back with a better experience in the future. Best regards, Royal Regantris Hotel Team
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D***y
icon-Business
Business
icon-origin-TRAVELOKA
9,6
/10
Reviewed 16 week(s) ago
the limited breakfast is not balanced with the price, we also ate at the restaurant when we paid using a debit card when we pressed the PIN, his eyes were watching us unprofessionally, we were really disturbed.
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear valued guest, Thank you for your review. We apologize for the unpleasant experience regarding the breakfast variety and service during checkout at our restaurant. We will immediately evaluate our breakfast menu to improve the variety and quality to match the price you paid. We also deeply regret the behavior of our staff during your checkout. This was unprofessional and does not reflect the high standards of service we uphold. We will provide additional training to all our staff to ensure this does not happen again. We greatly appreciate your feedback and look forward to providing an even better experience on your next visit. Best regards, Royal Regantris Kuta.
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Alvent H. T.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 16 week(s) ago
Hotel that is quite easy to access from anywhere Friendly staff Breakfast is quite ok Overall is suitable for its price
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1 people find it helpful
Accommodation's Reply
03 Jul 2025
Dear Guest, Thank you for taking the time to leave a positive review of your experience with us. We are pleased to know that our strategic location, friendly staff, and our breakfast made a good impression on you. We look forward to welcoming you back on your next visit with even better service. Best regards, Royal Regantris Hotel Team
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y***r
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 18 week(s) ago
Hotel access close to Kuta beach etc.
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1 people find it helpful
Accommodation's Reply
20 Mar 2025
Dear Guest, Thank you for your brief but positive review! We are glad to know that you enjoyed our hotel's convenient location. We look forward to welcoming you back soon. Warm regards, Royal Regantris Hotel Team
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y***r
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 18 week(s) ago
great .. hotel access close to kuta
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1 people find it helpful
Accommodation's Reply
20 Mar 2025
Dear Guest, Thank you for your brief but positive review! We are glad to know that you enjoyed our hotel's convenient location. We look forward to welcoming you back soon. Warm regards, Royal Regantris Hotel Team
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J***z
icon-Transit
Transit
icon-origin-TRAVELOKA
9,4
/10
Reviewed 22 week(s) ago
This was our second stay in the hotel. We checked-in only for 1 night because our flight was rescheduled. You have options for the deposit: Money or ID card. I chose to leave the ID card, and got it back upon check out. We got the superior room which was located at the new building so the room was new. The room was way smaller than the deluxe one (obviously). There was no bathtub and no hairdryer in the bathroom (like in the deluxe room), but that's okay, it's still spacious enough to walk around. This room is perfect if you're traveling alone or with a partner for a short period. If you plan to stay longer, I suggest you book the deluxe room. The fridge and the AC worked perfectly well. Wifi still a little slow after 5 PM. You can access the superior room at the new building through the bigger elevator near the restaurant, instead of the small one near the lobby. Staffs were friendly, polite and helpfull as always. Just asked them if you need anything. Don't forget to say 'thank you'!
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2 people find it helpful
Accommodation's Reply
28 Feb 2025
Dear Guest, Thank you for choosing to stay with us again and for sharing such a detailed review! We're glad to hear that you found our new superior room comfortable and appreciated the options for deposit, as well as our friendly and helpful staff. We appreciate your feedback about the room size, amenities, and WiFi, and we’ll take it into account for future improvements. It’s wonderful to know that our facilities met your needs, and we hope to welcome you back for another stay—perhaps in our deluxe room next time for a longer visit! Regards, Royal Regantris Hotel Team
J***z
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 22 week(s) ago
Stayed in the old building but the room was very well-maintained. Deluxe room with a bathtub, pretty spacious. Unlimited hot water. Wifi a little bit slow after 5 PM, but that's okay. Clean rooftop swimming pool. They provide towels for the pool area, so you won't have to bring any towel from your room. Friendly staffs, great service, the food was tasty and affordable and the hotel is within a walking distance to other restaurants, pharmacy, ATM, and convinience stores. Just dial the ext 1 and the staff will cater to your needs within less than 5 minutes. Really great service. Will definitely book this hotel again.
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1 people find it helpful
Accommodation's Reply
21 Feb 2025
Dear Guest, Thank you for your wonderful review! We're delighted to hear that you had a pleasant stay and appreciated our well-maintained rooms, spacious deluxe option with a bathtub, and unlimited hot water. It's great to know that you enjoyed our rooftop pool, friendly staff, and convenient location. We appreciate your feedback about the WiFi and will look into improving it. We're also happy that our team provided prompt service and that you found our food tasty and affordable. We look forward to welcoming you back for another great stay! Regards, Royal Regantris Hotel Team
b***u
icon-Transit
Transit
icon-origin-TRAVELOKA
8,5
/10
Reviewed 23 week(s) ago
The staff service is very friendly, breakfast is lacking. And if possible for the amenities in the bathroom need to be added again. But overall is good enough for the price of the room.
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Accommodation's Reply
14 Feb 2025
Dear Guest, Thank you for your review. We are glad to know that you are satisfied with our staff service. Your feedback regarding the taste of breakfast and the completeness of bathroom amenities are highly appreciated, and we will convey it to the relevant team for future service improvement. We hope to welcome you back in the future. Best regards, Royal Regantris Hotel Team
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Aldy
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 23 week(s) ago
I stayed here for 2 nights with my family. I asked for a connecting room and was given one by the hotel. However, because the type of room I booked was deluxe, it was still in the old building. The staff, from security to others, were very helpful and friendly. Next time I go on vacation, I will stay here again
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Accommodation's Reply
10 Feb 2025
Dear Guest, Thank you for sharing your experience staying with your family at our hotel. We are glad to hear that you got the room you requested and were satisfied with the service from our team. We look forward to welcoming you back on your next vacation! Warm regards, Royal Regantris Hotel Team
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,1
/10
Reviewed 25 week(s) ago
Service is very slow. Arrived at 14.00 according to check-in time but the room was not yet available and was told to wait according to WIB time. And they gave priority to those who came first even though I had also paid directly through the app. The room amenities were also lacking. In the picture, they got a bathrobe, but it turned out they didn't.
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Accommodation's Reply
10 Feb 2025
Dear Guest, Thank you for taking the time to share your experience. We apologize for the inconvenience you experienced regarding the check-in time and room facilities. Your feedback is very valuable for us to improve our services in the future. We hope to provide a better experience if you are willing to stay again in the future. Warm regards, Royal Regantris Hotel Team
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M***d
icon-Transit
Transit
icon-origin-TRAVELOKA
8,2
/10
Reviewed 25 week(s) ago
Nice hot water, I can even fill up my bathub with full hot water
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Accommodation's Reply
10 Feb 2025
Dear Guest, Thank you for your feedback! We're glad to hear that you enjoyed the hot water and had a comfortable experience with the bathtub. We look forward to welcoming you again for another relaxing stay. Best regards, Royal Regantris Hotel Team
fakhrul i.
icon-origin-TRAVELOKA
8,3
/10
Reviewed 26 week(s) ago
Not good enough. Staff took my towel
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Accommodation's Reply
10 Feb 2025
Dear Guest, We’re sorry to hear about your experience. If there was any inconvenience regarding your towel, we sincerely apologize. Please rest assured that we will address this matter with our team to ensure better service in the future. We appreciate your feedback and hope to have the opportunity to serve you better next time. Best regards, Royal Regantris Hotel Team
O***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 27 week(s) ago
This hotel is overall okay.. the service is okay, the staff is very friendly, you can leave your stuff if you arrive earlier than check in time.. because you can't do early check in.. Even when checking out, you can still keep your stuff while waiting for your flight/return time. The hotel location is very close to Kuta beach, beach walk, souvenir centers, both large shops and street vendors. Close to the airport but far if you want to go south. For food in the area around the hotel, there are still many halal foods. It's just that maybe for breakfast, the taste is still not right for Javanese tongues, it tends to be bland. For the variety, it's standard for most hotels, coincidentally I got an Indian food menu.
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1 people find it helpful
Accommodation's Reply
10 Feb 2025
Dear Guest, Thank you for your review! We are glad to know that you are comfortable with our services and the strategic location of the hotel. We also appreciate your feedback regarding the taste and variety of the breakfast menu. We will share it with the relevant team for future improvements. We hope to welcome you back on your next visit! Best regards, Royal Regantris Hotel Team
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Number of reviews per page
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