Dear Valuable guest Thank you very much for sharing your review. On behalf of Quest Hotel Kuta, we are delighted to know that you enjoyed our strategic location, with easy access to various food vendors, close proximity to the airport, and convenience to the visa processing office you visited. We are pleased that our location was able to support your activities and make your stay more comfortable and efficient. Your positive feedback is truly appreciated and will be shared with our team as encouragement to continue delivering excellent service and convenience for our guests. We look forward to welcoming you back to Quest Hotel Kuta for another enjoyable stay in the future. Warm regards, Quest Hotel Kuta

Dear Valuable guest Thank you very much for taking the time to share your valuable review. On behalf of Quest Hotel Kuta, we are truly pleased to know that you had a positive experience and that you appreciated the friendliness and professionalism of our staff, their quick and efficient response, as well as our handy and strategic location. Ensuring our guests feel welcomed, well assisted, and comfortable throughout their stay is always our top priority, and your kind feedback confirms that our efforts are on the right track. Your comments have been shared with our entire team as a source of motivation to continuously maintain and improve our service standards. We are grateful for your trust in choosing Quest Hotel Kuta, and it would be our great pleasure to welcome you back for another pleasant and memorable stay in the future. Warmest regards, Quest Hotel Kuta

Dear Mr/s Karel L. Warm greetings from Quest Hotel Kuta. Thank you very much for your wonderful feedback and for sharing your experience with us. We are truly honored to know that Quest Hotel Kuta has become one of your favorite hotels whenever you visit Bali. Such kind words mean a great deal to us and serve as a strong motivation for our entire team. We are delighted that you enjoyed the cleanliness, comfort, and the friendly service provided by our staff. At Quest Hotel Kuta, we are committed to creating a welcoming atmosphere and ensuring every guest feels comfortable and well taken care of throughout their stay. Your positive review encourages us to continue improving and maintaining our service standards. We sincerely look forward to welcoming you back on your next visit to Bali and providing you with another pleasant and memorable stay. Thank you once again for your trust and support. Warm regards, Quest Hotel Kuta

Dear Valued Guest, Warm greetings from Quest Hotel Kuta. Thank you very much for taking the time to share your positive experience with us. We are truly delighted to hear that you found our hotel clean and comfortable, and that our team’s friendliness made your stay even more enjoyable. At Quest Hotel Kuta, we always strive to maintain high standards of cleanliness and comfort while delivering genuine and attentive service to every guest. Your kind words are a great motivation for our entire team and reassure us that our efforts are truly appreciated. It was a pleasure having you stay with us, and we sincerely hope to have the opportunity to welcome you back in the future for another pleasant and memorable stay. Please do not hesitate to contact us should you need any assistance for your next visit. Once again, thank you for your valuable feedback. Warm regards, Quest Hotel Kuta

Dear Valued Guest, Warm greetings from Quest Hotel Kuta. Thank you very much for sharing your feedback with us. We are pleased to know that you found our room and breakfast to be good and felt that our pricing offered fair value for your stay. At the same time, we sincerely apologize for the inconvenience you experienced with the room key. We understand how frustrating it can be to encounter difficulties accessing your room. Please be assured that your comments have been shared with our team, and we will review and improve our room key system to prevent similar issues in the future. We truly appreciate your constructive feedback, as it helps us improve our services and facilities. We hope to have the pleasure of welcoming you back to Quest Hotel Kuta and providing you with an even more comfortable and seamless stay. Warm regards, Quest Hotel Kuta

Dear Mrs Siti N. I. Warm greetings from Quest Hotel Kuta. Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced regarding our WiFi connection during your stay. We understand how important a stable and fast internet connection is, especially for both leisure and business needs. Your comments about the WiFi being unstable and not strong enough have been well noted and shared with our management and technical team for immediate review and improvement. Please rest assured that we are continuously working to enhance our internet service to provide a more reliable and comfortable experience for our guests. We truly appreciate your valuable feedback, as it helps us identify areas where we can improve. We hope to have the opportunity to welcome you back in the future and provide you with a much better stay experience. Warm regards, Quest Hotel Kuta

Dear Mr I Putu D. K. Warm greetings from Quest Hotel Kuta. Thank you very much for sharing your wonderful feedback with us. We are delighted to know that you found our hotel comfortable and enjoyed your stay with us. It is especially rewarding to hear that our customer service team was helpful and able to assist you by taking care of your belongings after check-out. Providing thoughtful and flexible service is part of our commitment to ensuring our guests feel comfortable and well cared for at all times. Your kind comments truly encourage our team to continue delivering the best service possible. We sincerely appreciate your support and look forward to welcoming you back to Quest Hotel Kuta for another pleasant stay in the future. Warm regards, Quest Hotel Kuta

Dear Mr/s Ela A. Thank you very much for sharing your valuable feedback with us. We are truly pleased to hear your kind comments regarding our staff, and we’re delighted to know that you found our team to be very helpful and friendly. It means a great deal to us to learn that after trying several other hotels, you chose to return and stay with us until the end of your trip. This is a wonderful compliment and a true motivation for our entire team. Your recommendation to other travelers planning a holiday in Bali is sincerely appreciated. Knowing that you would choose to stay with us again in the future is the greatest reward we could receive. Thank you once again for your trust and support. We truly look forward to welcoming you back and providing you with another memorable and enjoyable stay. Kind Regards Quest Hotel Kuta

Dear Valued Guest, Warm greetings from Quest Hotel Kuta. Thank you very much for taking the time to share your kind feedback with us. We are truly delighted to hear that you were very satisfied with our service and found our hotel to be good, clean, and comfortable. Your positive comments are a great motivation for our entire team, as we continuously strive to deliver the best service and maintain high standards of cleanliness for our guests’ comfort. Knowing that our efforts contributed to a pleasant stay for you means a lot to us. It was a pleasure having you as our guest, and we sincerely hope to welcome you back to Quest Hotel Kuta in the near future for another enjoyable experience. Warm regards, Quest Hotel Kuta

Dear Sir/Madam Thank you for taking the time to share your feedback with us. We sincerely appreciate your comments, as they help us improve our services and facilities. We truly regret to hear that your experience did not fully meet your expectations, particularly regarding the room condition and the discrepancy between the photos and the actual room. Please accept our sincere apologies for any disappointment this may have caused. We are especially concerned to learn about your experience with cleanliness, including the presence of cockroaches. This is certainly not the standard we strive to maintain. Your feedback has been shared with our housekeeping and pest control teams for immediate review and corrective action to ensure this issue is addressed thoroughly. Despite these shortcomings, we appreciate you bringing this matter to our attention. Guest comfort and satisfaction are very important to us, and we are committed to making improvements to prevent similar occurrences in the future. We hope you will consider giving us another opportunity to provide you with a better and more pleasant experience on your next visit. Kind Regards Quest Hotel Kuta

Dear Sir/Madam Thank you very much for sharing your positive feedback with us. We truly appreciate your kind words and are delighted to know that you enjoyed your stay at our hotel. We are pleased that our convenient location near the airport and nearby shops met your needs, especially for a transit or short stay. It is also wonderful to hear that you found your room clean and comfortable, and that our team was friendly and helpful throughout your visit. Your comments regarding value for money are especially meaningful to us, as we continuously strive to provide quality accommodation and services that meet our guests’ expectations. Thank you once again for choosing our hotel. We look forward to welcoming you back in the future and providing you with another pleasant and comfortable stay. Warm regards, Quest Hotel Kuta

Dear Sir/Madam Thank you very much for taking the time to share your feedback with us. We are delighted to know that you had a good overall experience and found our hotel to be affordable. Providing comfortable accommodations and great value for our guests is always our priority, and it is truly rewarding to hear that we met your expectations. Your kind comments encourage our team to continue delivering the best possible service and experience to every guest. We sincerely appreciate your support and trust in our hotel. We look forward to the pleasure of welcoming you back in the future and hope to make your next stay even more enjoyable. Kind Regards Quest Hotel Kuta

Dear Valued Guest, Thank you for taking the time to share your detailed feedback with us. We sincerely apologize that your recent stay did not meet your expectations, especially after a long journey with your family. Regarding your room arrangement, please allow us to clarify that all room location requests, including rooms on the same floor, are always subject to availability at the time of arrival. We truly understand your expectation, and our team always makes every effort to accommodate such requests whenever possible. However, as your reservation was made through a third-party booking platform, we were unfortunately unable to send pre-arrival messages or receive advance notes directly. Nevertheless, we acknowledge that our response during check-in should have been more empathetic, and for that we sincerely apologize. We are also deeply sorry for the in-room dining experience you encountered. The delay in delivery, lack of proper coordination, and the condition of the food upon arrival are certainly not reflective of our service standards. While we understand that the initial issue was caused by a trainee error, we fully agree that the follow-up handling and communication should have been much better. We regret that this resulted in cold food and an unsatisfactory dining experience, especially when you were already tired after a long drive. Additionally, we apologize that your concern raised at the front desk was not followed up properly before your departure. This is a service lapse on our part, and we have shared your feedback with the relevant teams to ensure better communication, supervision, and responsiveness moving forward. Once again, please accept our sincere apologies for the inconvenience and frustration caused. Your feedback is extremely valuable to us, and it helps us improve our services and training. We truly hope to have another opportunity in the future to welcome you back and provide the level of comfort and service you rightfully expect. Warm regards, Quest Hotel Kuta

Dear Valued Guest, Thank you so much for taking the time and interest to share your stay experience with us. We greatly appreciate your positive review. We are proud and grateful to know that you rated our hotel and services overall very highly. As a 3-star hotel, we strive to always provide the highest standards of service and facilities to ensure every guest feels comfortable and has a valuable stay. Your review is a vital inspiration for our entire team to maintain the quality of our service and continuously improve. Guest satisfaction is our top priority, and compliments like yours are a great encouragement to us. We hope to welcome you back to Bali on your next visit. Thank you for choosing our hotel, and we hope to provide you with an even more memorable stay in the future. Sincerely, Quest Hotel Kuta

Dear Mr./Ms. I. Wayan S., Thank you for your review and feedback. We are delighted to hear that you were satisfied with the friendliness of our staff, the quality of the food, and the cleanliness of your room during your stay. Regarding the room size, we understand that each guest has different preferences. We would like to inform you that for a 3-star hotel, our rooms are relatively spacious compared to many hotels in the same area and are designed to comfortably accommodate two guests. Your feedback is invaluable in helping us evaluate and improve our services in the future. We hope to welcome you back again on your next stay for an even better experience. Sincerely, Quest Hotel Kuta

Dear Valued Guest, Thank you very much for sharing your wonderful review and for choosing to stay with us repeatedly during your visits to Bali. We are truly delighted to know that our location, close to Serimpi, Kuta Beach, and the airport, continues to be convenient for you. It is especially rewarding to hear that our service met your expectations, from the early luggage drop-off to having your room and belongings prepared in advance upon your arrival. Providing a seamless and comfortable experience for our guests is always our priority. We are also pleased that you enjoyed the room facilities, including the balcony view, comfortable bed, hairdryer, and mirrors. Your positive feedback is a great motivation for our entire team to maintain and further improve our service standards. Thank you once again for your trust and loyalty. We truly look forward to welcoming you back on your next visit to Bali. Kind regards, Quest Hotel Kuta

Dear Ms. Juni F., Thank you very much for your positive review. We are delighted to hear that you were satisfied with our friendly and excellent service during your stay at Quest Kuta Hotel. Your compliments are a great motivation for our entire team to continue providing the best service to all our guests. We hope to welcome you back again on your next stay and provide you with an even more memorable experience. Sincerely, Quest Kuta Hotel

Dear Emma S., Thank you for taking the time to write a review about your stay. We are delighted to hear that check-in and check-out were easy and quick, the room was clean, and the air conditioning and shower worked well. Thank you also for your feedback regarding the air conditioning settings. These suggestions are invaluable in maintaining room comfort and preventing future humid conditions. We appreciate your rating regarding the friendliness of the staff, the convenient location of the hotel, and easy access to shopping malls and the airport. We have noted your suggestion about the distance from the room to the lobby area for future evaluations. Thank you for your trust and suggestions. We hope to welcome you back on your next stay for an even better experience. Sincerely, Quest Hotel Kuta

Dear Ms. Wiya, Thank you so much for taking the time to write a review. We are delighted to hear that you enjoyed Quest Kuta Hotel's excellent location, close to the city center and providing easy access to various attractions and destinations. Our location is designed to facilitate both business and leisure guests, making activities and transportation during your stay more convenient and efficient. Your positive feedback encourages us to maintain and improve the quality of our service and the comfort of our hotel. We appreciate your trust in choosing Quest Kuta Hotel. We hope to welcome you back again and provide you with an even more memorable stay in the future. Sincerely, Quest Kuta Hotel

Dear Valued Guest, Thank you so much for taking the time to write such a positive review. We are delighted to hear that Quest Kuta Hotel provided you with a memorable stay at a reasonable price, with clean rooms and friendly, helpful staff. Guest comfort and satisfaction are our top priority, and such compliments are a great motivator for our entire team to continue improving the quality of our services and facilities. We will share this positive review with all our staff to show our gratitude for their hard work. We hope that Quest Kuta Hotel will remain your choice for future visits. We look forward to welcoming you back and providing you with an equally excellent, or even better, stay in the future. Sincerely, Quest Kuta Hotel