8,7
Very Good
From 4.249 reviews
Provided by travelers on
Cleanliness

8,9

Room Comfort

8,8

Meal

8,6

Location

8,8

Service and Facilites

8,8

People often mention about Aston Makassar Hotel & Convention Center
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Bedroom (87)
Staff Friendliness (85)
Variety (78)
Bathroom (77)
Room Space (76)
Taste (76)
Ambiance (74)
Surroundings (72)
Distance to City Center (69)
Accessibility (69)
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Traveler Reviews Aston Makassar Hotel & Convention Center

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40
Customer reviews
Moch i.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 7 day(s) ago
As usual, the hotel is really good and complete.
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A***d
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Staycation
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7,2
/10
Reviewed 7 day(s) ago
I stayed overnight to rest after a long journey. The hotel staff called at 10 am to inquire about check out, 30 minutes later the staff came again knocking on the door to ask about check out 🤯 The next room was cleaned at 10 am so it was very noisy
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Accommodation's Reply
20 Aug 2025
Dear Guest, Warm greetings from Aston Makassar Hotel & Convention Center. Thank you very much for taking the time to share your experience. We apologize for any inconvenience. We greatly appreciate your feedback as it helps us continuously improve our service. We look forward to welcoming you back to Aston Makassar. Best regards, Nur Shabriani, Front Office Manager
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O***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The staff is very nice. The food is varied and delicious.
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R***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Always choose this hotel for my business trip. What I most like is Aston Hotel always aware of the towel cleanliness and the room is always fresh.
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F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The service is very friendly and the location is very close to the Losari Beach tourist location and souvenir center, just walking distance from the hotel.
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Mursalim A.
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Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The food is varied and delicious 👍
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Ayrez A.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Excellent service, comfortable. Always a great choice 👍
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R***a
icon-Leisure
Leisure
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10,0
/10
Reviewed 3 week(s) ago
The place is comfortable... Spacious and impressive
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Muhammad N.
icon-origin-TRAVELOKA
8,9
/10
Reviewed 4 week(s) ago
The bathroom is uncomfortable because the water pools on the floor.
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Abdul G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
(+) Cleanliness is okay. (+) Strategic location for those who want to explore the beach and city center. (+) Great breakfast menu, with a variety of local and international dishes. The food and bread/pastry options are just right. Nasi uduk (rice porridge), fried rice, green bean porridge, waffles, salad, etc. (+) Got a chocolate gift for my child from Aston for breakfast. (+) Pretty good, no interruptions. The signal is sometimes spotty. (+) Ample parking. (+) There's a clean swimming pool with a view of the Makassar sea, a spa, and a gym on the 15th floor. (-) I'd like to add to the service at the cafeteria table. Used plates should be removed immediately after customers have finished eating. (-) And my first negative experience in my several hotel stays: I was fined for durian, and in the end, I still got the penalty, and the price was higher than the room rate. How does it feel? 🤣 Room rates are around 700, with a penalty of 1 million rupiah, up from the previous 2 million rupiah. A suggestion is to put the "no smoking" and durian prohibition notices in bold in red at the beginning of the notice so customers can pay attention to the area and reiterate the details. The only thing they remember is the "no smoking" part; the rest is just about resting, and those who don't know about it become problems later. And it's best to be more flexible with customers. In conclusion, for those looking for a good price and facilities but lacking flexibility, consider this hotel. However, if you want flexibility, try some hotels around the beach with similar facilities.
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Farijs a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
Alhamdulillah overall good
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Wahyudi A. W.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Strategic location, great value, and with amenities and breakfast. Plus, Blue Bird taxis are always on standby.
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Tomi V.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
It is definitely close to the Cathedral Church
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f***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 week(s) ago
Comfortable and family friendly, safe for children and babies.
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A***r
icon-origin-TRAVELOKA
8,8
/10
Reviewed 5 week(s) ago
Great for business purposes, with quick access and service. Centrally located, easy access and excellent service.
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H***h
icon-origin-TRAVELOKA
8,5
/10
Reviewed 7 week(s) ago
I don't really like the car parking area. I wanted to have breakfast but was told to wait because the restaurant was full. I won't be coming back here again.
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1 people find it helpful
J***n
icon-origin-TRAVELOKA
8,5
/10
Reviewed 7 week(s) ago
It's a normal stop for me in Makassar. The hotel is clean, the staff are friendly, and the food is ok.
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s***n
icon-origin-TRAVELOKA
5,8
/10
Reviewed 7 week(s) ago
good location in the city center, but unfortunately the room is not clean, especially the slippery bathroom, moldy ceramic walls that have not been cleaned.... drinking water is not available in the room so you have to go outside to get it even though it is a 4 star hotel but the service in the room is lacking
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Accommodation's Reply
08 Jul 2025
Dear valued guest, Warm greetings from Aston Makassar Hotel & Convention Center. Thank you for sharing your experience during your stay with us. We apologize for the inconvenience you experienced regarding the cleanliness of the room and bathroom. We have forwarded your feedback to the relevant team for immediate evaluation and improvement of cleanliness standards so that similar incidents do not happen again. Regarding the provision of drinking water, we inform you that Aston Makassar is running a sustainability program as part of Archipelago International's commitment. One of the steps we have implemented is to provide drinking water through dispensers available on each floor, in order to reduce the use of single-use plastic. We greatly appreciate your feedback, as it helps us continue to grow and provide better service in the future. Hopefully we will still be given the opportunity to welcome you back with a better experience. Warm regards, Nur Shabriani. Front Office Manager
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l***y
icon-origin-TRAVELOKA
9,7
/10
Reviewed 7 week(s) ago
Strategic location and excellent service
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2 people find it helpful
Accommodation's Reply
08 Jul 2025
Dear valued guest, Warm greetings from Aston Makassar Hotel & Convention Center. Thank you very much for your positive review. We are glad to hear that our strategic location and our team's service have left a good impression on you. Guest satisfaction is our top priority, and comments like this are the motivation for our team to continue to provide the best. We look forward to welcoming you back to Aston Makassar. Warm regards, Nur Shabriani. Front Office Manager
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M***j
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 7 week(s) ago
Good place, clean and comfortable hotel.
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Accommodation's Reply
08 Jul 2025
Dear valued guest, Warm greetings from Aston Makassar Hotel & Convention Center. Thank you for your positive review. We are very pleased to know that you feel comfortable and satisfied with the cleanliness and ambiance of our hotel. Hopefully this pleasant experience will make you come back to stay with us again on another occasion. We look forward to welcoming you back to Aston Makassar. Warm regards, Nur Shabriani. Front Office Manager
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Number of reviews per page
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