Overall Ratings & Reviews Shang Ratu Hotel Jambi

Good breakfast, fast Wi-Fi, good service

The hotel staff is friendly and helpful. The rooms are spacious and clean. However, the food selection is lacking.

Not on time for the check in time provided with the excuse that the room had not been cleaned, the receptionist staff was a little curt in explaining, some of the staff were not very friendly

Check in at night, service is quite friendly. Room cleanliness, and room area is spacious.

old hotel good friendly service but a bit scary at night because it's old good service location near government offices behind nice view of Lake Sipin during breakfast delicious food is pretty good

The place is comfortable and the facilities are good

Enjoyed staying here, the hotel was clean, the service was good, the food was delicious and varied.

Staying here is comfortable, the hotel is clean, the service is good, the food is delicious, the hotel staff are friendly.

The place is comfortable, the price is cheap. You can also get breakfast, which is quite okay. 5 minutes from many restaurants.

I've been a regular here, the hotel is clean, cheap and the service is good.

Got a noisy room, not baby friendly. But everything else was fine.

You can have breakfast while watching monkeys

The staff is kind and friendly and the room layout is very neat.

Clean rooms, delicious breakfast plus lake and monkey views. Exotic 😍

Great, the price matches the service. I'll come here again tomorrow if I go to Jambi

steady steady steady really great

Overall, it's comfortable, good, the staff is friendly, but a note about the food, don't try the chili sauce too salty.

Sad because I lost my room key. Got a fine of 100 thousand 😭

The staff is friendly and always ready to serve.

Strategic location, in the middle of the city, easy access, need to improve guest service for registration.