I've stayed at this hotel many times, but my only experience was booking through Traveloka on January 25th. Upon arrival, the hotel was under renovation, which made us uncomfortable because we weren't notified. The hotel area was dirty and noisy.

This hotel is under renovation but still felt comfortable. I have stayed in this hotel a few years ago, now everything is better than before, no wonder why they is always ful.

When I arrived at 10:00 a.m., the hotel lobby was under renovation, so I couldn't store my belongings before check-in or after check-out. Recommendations: 1. Announce the renovations to the public. 2. Provide a room to serve as a storage area.

Recommended hotel, very close to Tugu Jogja

the check-in process took a long time because the officer was out

Asked for a soap refill but was not given

The AC is not cold enough, there is dirt on the windows like dried rice.

I got a room with a bad AC. I was asked to wait 30 minutes and it still wasn't cold. The hotel staff was hard to contact, and they said the hotel was full. I got a replacement room with no curtains and a cockroach.

1. There were cockroaches in rooms 501 and 502 2. The water smelled 3. The bathroom wasn't clean 4. The sheets were yellow 5. There was no soap or tissue in room 501 upon check-in 6. The sink faucet in room 501 wasn't working properly

Strategic location, near Tugu Yogyakarta.

The hotel is comfortable, the staff is friendly.

When we stayed there with a group of students, it was a bit noisy at night and felt like a girls' dormitory, but after we informed the group and the receptionist, the noise lessened, thank you.

Recommended, varied breakfast menu and delicious taste, strategic location

A comfortable atmosphere close to the Yogyakarta monument. I took an early morning walk along the monument and Kranggan market. Unfortunately, when I arrived, the hotel lobby terrace was under renovation. Open space is also limited.

friendly staff, affordable, worth the money, close to lots of food, close to Malioboro, great

The hotel staff is not naturally friendly, maybe because their superiors are also not friendly (they are always at the hotel, so either the hotel manager or maybe the owner, that's why they are not friendly) so they don't set a good example to the staff, it's really a shame. I think just from the reviews, it turns out it really exists. It's better to improve it so it can develop into a better hotel. The only thing that's okay about this hotel is its good location, close to everywhere.

Friendly hotel staff. Ample parking. Nearby dining options. Close to the Yogyakarta Monument.

I stayed here for two days. I often entered and exited through the lobby, and the front office staff never greeted or even said hello. They were indifferent to guests. They weren't very friendly when asked questions. I think I'm the only one who felt that way, but my friend felt the same way. The last room service order was 8, but they were already closed at 5:30. The bathroom needs a periodic general cleaning to keep it clean and not yellow. The linens are okay, but the furniture, especially the wardrobe, is still dirty, especially the top one, which is very dirty. The housekeeping staff was very welcoming and provided what we wanted. I hope Citradream will develop and improve the quality of the rooms and human resources. Periodic training regarding hospitality is probably needed.

clean, comfortable, friendly employee service

Friendly hotel staff. Nearby dining options. Ample parking.