8,6
Very Good
From 1.512 reviews
Provided by travelers on
Cleanliness

8,6

Room Comfort

8,5

Meal

8,0

Location

8,9

Service and Facilites

8,6

People often mention about The Palais Dago Hotel
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Distance to City Center (32)
Staff Friendliness (32)
Room Space (31)
Surroundings (29)
Accessibility (29)
Bedroom (29)
Bathroom (24)
Family Friendly (19)
Hotel Area (18)
Check-in/out Time (17)
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Traveler Reviews The Palais Dago Hotel

Number of reviews per page
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40
Customer reviews
L***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
The hotel staff is very friendly, room service is fast and responsive.
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Accommodation's Reply
21 Aug 2025
Warm greetings from The Palais Dago Hotel. Dear Value Guest. Thank you for your rating and good review for The Palais Dago Hotel. We hope you had a pleasant stay, it was an honor to serve you well. We hope you will visit again when you travel to Bandung. Stay healthy, Sis. Best regards. Amel Guest Service Agent
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Nabila A. K.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
The hotel is comfortable, clean, cheap, and has a strategic location.
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Accommodation's Reply
13 Aug 2025
Warm greetings from The Palais Dago Hotel. Dear Nabila. Thank you for your rating and good review for The Palais Dago Hotel. We hope you had a pleasant stay, it was an honor to serve you well. We hope you will visit again when you travel to Bandung. Stay healthy, Nabila. Best regards. Amel Guest Service Agent
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G***t
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The hotel is comfortable, strategically located, and the food is delicious, my favorite is chicken katsu fried rice.
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1 people find it helpful
Accommodation's Reply
21 Jul 2025
Warm greetings from The Palais Dago Hotel. Dear Value Guest. Thank you for your rating and good review for The Palais Dago Hotel. We hope you had a pleasant stay, it was an honor to serve you well. We hope you will visit again when you travel to Bandung. Stay healthy, Sir/Madam. Best regards. Kukuh Guest Service Agent
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A***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,3
/10
Reviewed 6 week(s) ago
The hotel's location is great, close to the city center, on Jl. Dago, near the ITB campus. The breakfast was a bit of a surprise, as it was a one-guest-one-menu system. I took a family room with 4 beds.
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Accommodation's Reply
15 Jul 2025
Warm greetings from The Palais Dago Hotel. Dear Value Guest. Thank you for your rating and good review for The Palais Dago Hotel. We hope you had a pleasant stay, it was an honor to serve you well. We hope you will visit again when you travel to Bandung. Stay healthy, Sir/Madam. Best regards. Amel. Guest Service Agent
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Stanly
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Hotel infront Jl. Dago. Easy to access and have friendly staff.
1 people find it helpful
Accommodation's Reply
08 Jul 2025
Warm greetings from The Palais Dago Hotel. Dear Kak Stanly. Thank you for your rating and good review for The Palais Dago Hotel, we hope you have a pleasant stay experience, it is an honor to be able to serve you well. We hope you will visit again when you have a trip to Bandung. Stay healthy, Sis. Best regards. Amel. Guest Service Agent
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Ratna P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Will come back to stay here again if I go to Bandung. The price is affordable, the room is spacious and clean, the staff is friendly, it is close to everything and is located in the city center. Recommend staying here.
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Accommodation's Reply
08 Jul 2025
Warm greetings from The Palais Dago Hotel. Dear Mrs. Ratna. Thank you for your rating and good review for The Palais Dago Hotel, we hope you had a pleasant stay, it is an honor to be able to serve you well. We hope you will visit again when you have a trip to Bandung. Stay healthy, Mrs. Best regards. Amel. Guest Service Agent
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D***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,0
/10
Reviewed 8 week(s) ago
strategic location, but noisy so can't rest spacious room, clean, clean toilet, very friendly staff I like it.. got free car wash service, hehe.. breakfast doesn't have many choices, the taste is so-so, but overall it's ok
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Accommodation's Reply
02 Jul 2025
Warm greetings from The Palais Dago Hotel. Dear Value Guest. Thank you for your Rating and good review for The Palais Dago Hotel, we hope to have a pleasant stay experience, it is an honor to be able to serve you well. We hope to have your return visit when you have a trip to Bandung. Stay Healthy, Mom/Sir. Best Regards. Amel. Guest Service Agent
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Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,3
/10
Reviewed 10 week(s) ago
I took the biggest room near the reception. All services are good from the reception to the security. I like it but the bathroom is a bit dirty. The cupboard is dusty in the room and the breakfast is not buffet..by order but the food is delicious. If it's for four people it's cool. I like it
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1 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Value Guest, thank you for taking the time to give a Rating and Review, we are happy to have provided the best service for you, We apologize for the inconvenience during your stay, we will continue to improve in the future, hopefully you can stay at our hotel again. Warm regards. Amel. Guest Service Agent
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Mariam T.
icon-Medical
Medical
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
The staff is friendly, responsive, the rooms are large, clean, the wifi is smooth, the hair dryer and others are satisfactory, next time I will stay again near Barromeus Hospital, just walking distance, the beef dishes have spices that are absorbed and the price is pocket-friendly.
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Accommodation's Reply
20 Jun 2025
Warm greetings from The Palais Dago Hotel. Dear Mrs. Mariam T. Thank you for your rating and good review for The Palais Dago Hotel, we hope you had a pleasant stay, it was an honor to serve you well. We hope you will visit again when you have a trip to Bandung. Stay healthy, Mrs. Best regards. Amel. Guest Service Agent
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Oon S.
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Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 13 week(s) ago
Strategic location, on the main road, but not noisy to the room. With an efficient price but can be more. The room is spacious, clean, and comfortable. The bathroom is also spacious and clean. In the room is complete with a water heater, refrigerator, hairdryer, and wifi. Parking is also spacious and when you want to check out, the car is clean, washed for free. If you go to Bandung, God willing, stay at Palais again.
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4 people find it helpful
Accommodation's Reply
31 May 2025
Warm greetings from The Palais Dago Hotel. Dear Mr. Oon S. Thank you for your rating and good review for The Palais Dago Hotel, we hope you have a pleasant stay experience, it is an honor to be able to serve you well. We hope to see you again when you travel to Bandung. Best regards. Amel. Guest Service Agent
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H***s
icon-Transit
Transit
icon-origin-TRAVELOKA
8,4
/10
Reviewed 15 week(s) ago
This hotel will need a major renovation/refresh. We stayed at a suite room and found a leakage mark on the ceiling and one of the wardrobe doors was missing.
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Accommodation's Reply
15 May 2025
Dear Value Guest, thank you for taking the time to give a rating and review, we are happy to have provided the best service for you, we apologize for the inconvenience during your stay, we will continue to improve for the future, hopefully you can stay again at our hotel. Best regards. Amel. Guest Service Agent
H***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 week(s) ago
Staying at Palois Dago was very pleasant, the staff were friendly and the rooms were big and clean; there was a free car wash service in the morning.
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1 people find it helpful
Accommodation's Reply
15 May 2025
Warm greetings from The Palais Dago Hotel. Dear Value Guest. Thank you for your Rating and good review for The Palais Dago Hotel, we hope to have a pleasant stay experience, it is an honor to be able to serve you well. We hope to have your return visit when you have a trip to Bandung. Best regards. Amel. Guest Service Agent
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hendra e. s.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 16 week(s) ago
Very satisfying service.
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1 people find it helpful
Accommodation's Reply
08 May 2025
Warm greetings from The Palais Dago Hotel. Dear Mr. Hendra. Thank you for your rating and good review for The Palais Dago Hotel, we hope you have a pleasant stay experience, it is an honor to be able to serve you well. We hope to see you again when you travel to Bandung. Best regards. Amel. Guest Service Agent
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Z***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,1
/10
Reviewed 18 week(s) ago
1. No signal at all in the room (blank) 2. No signal, finally used wifi and the WIFI was INTERFERED with. So there was really no signal. 3. The heater didn't work. The water in the bathroom was still cold 4. But the service was helpful
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3 people find it helpful
Accommodation's Reply
23 Apr 2025
Dear Value Guest, thank you for taking the time to give a Rating and Review, we are happy to have provided the best service for you, We apologize for the inconvenience during your stay, we will continue to improve in the future, hopefully you can stay at our hotel again. Warm regards. Amel. Guest Service Agent
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Y***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 20 week(s) ago
Spacious family room with bathtub, kids love staying here, got a great promo price. Too bad there is no swimming pool.
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2 people find it helpful
Accommodation's Reply
11 Apr 2025
Warm greetings from The Palais Dago Hotel. Dear Value Guest. Thank you for your kind review for The Palais Dago Hotel, we hope you had a pleasant stay, it is an honor to be able to serve you well. We hope to see you again when you travel to Bandung. Best regards. Amel. Guest Service Agent
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D***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 21 week(s) ago
The atmosphere is comfortable, clean, fragrant, just a suggestion to provide a special tap for ablution if guests want to pray in the room
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2 people find it helpful
Accommodation's Reply
09 Apr 2025
Warm greetings from The Palais Dago Hotel. Dear Value Guest. Thank you for your kind review for The Palais Dago Hotel, we hope you had a pleasant stay, it is an honor to be able to serve you well. We hope to see you again when you travel to Bandung. Best regards. Amel. Guest Service Agent
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dinda f.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 22 week(s) ago
The room is very spacious for the price of 300. The car is cleaned every day, the restaurant above is too salty for me. Unless you mix 2 plates of rice.
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3 people find it helpful
Accommodation's Reply
09 Apr 2025
Warm greetings from The Palais Dago Hotel. Dear Mrs. Dinda. Thank you for your kind review for The Palais Dago Hotel, we hope you had a pleasant stay, it was an honor to serve you well. We hope to see you again when you travel to Bandung. Best regards. Amel. Guest Service Agent
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A***h
icon-origin-TRAVELOKA
10,0
/10
Reviewed 25 week(s) ago
The experience of staying at Palais Dago Hotel was chosen because it is close to ITB. We stayed the first day at 205 then the second day moved to 105. When we entered the room it was fragrant... All the linens also smelled fresh. Keep it up. This is the first time I have found a hotel with linen this fragrant. The location is close to everywhere. Delicious food can be ordered to the room. On Sunday morning you can join CFD before checking out. Thank you
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2 people find it helpful
Accommodation's Reply
04 Mar 2025
Warm greetings from The Palais Dago Hotel. Dear Mr. A*H. Thank you for your kind review for The Palais Dago Hotel, we hope you have a pleasant stay experience, it is an honor to be able to serve you well. We hope to see you again when you travel to Bandung. Best regards. Amel. Guest Service Agent
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A***e
icon-Medical
Medical
icon-origin-TRAVELOKA
8,8
/10
Reviewed 29 week(s) ago
Strategis area, afordable price, nice room and hotel
2 people find it helpful
Accommodation's Reply
05 Feb 2025
Warm greetings from The Palais Dago Hotel. Dear Value Guest. Thank you for your kind review for The Palais Dago Hotel, we hope you had a pleasant stay, it is an honor to be able to serve you well. We hope to see you again when you travel to Bandung. Best regards. Amel. Guest Service Agent
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syf m.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 30 week(s) ago
comfortable room, delicious village fried rice but please season the chicken 😀. bathroom is ok service is ok, everyone is friendly.
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1 people find it helpful
Accommodation's Reply
30 Jan 2025
Warm greetings from The Palais Dago Hotel. Dear Mrs. Syf m. Thank you for your kind review for The Palais Dago Hotel, we hope you have a pleasant stay experience, it is an honor to be able to serve you well. We hope to have your return visit when you have a trip to Bandung. Best regards. Amel. Guest Service Agent
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Number of reviews per page
20
40