Grand HAP Hotel
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Overall Ratings & Reviews Grand HAP Hotel
Traveloka (6.679)
Other sources (3)
8,6
Very Good
From 6.679 reviews
Provided by travelers on
Cleanliness
8,5
Room Comfort
8,5
Meal
8,5
Location
8,9
Service and Facilites
8,6
People often mention about Grand HAP Hotel
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Distance to City Center (145)
Variety (141)
Staff Friendliness (139)
Bedroom (133)
Taste (125)
Accessibility (118)
Room Space (116)
Family Friendly (115)
Ambiance (108)
Bathroom (103)
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Traveler Reviews Grand HAP Hotel
Number of reviews per page
20
40
Customer reviews
D***a
Leisure
10,0
/10
Reviewed 2 week(s) ago
I really like staying here, especially on Sundays because it's car-free day in front of the hotel... The staff are very friendly.
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A***m
Staycation
8,4
/10
Reviewed 3 week(s) ago
There's only one downside, in our opinion. The smoking area is very close to the swimming pool. The smell of smoke is very bothersome for us personally.
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Accommodation's Reply
22 Jan 2026
Dear Mr./Ms. A*m, First of all, we would like to thank you for visiting and choosing Grand Happ Hotel as your first accommodation during your trip to Solo. Thank you for taking the time to write this review. We appreciate your feedback, which the management will look into further. We hope you will continue to choose our hotel as your first accommodation on your next visit. Thank you again. Sincerely, The General Manager
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S***i
Leisure
8,5
/10
Reviewed 3 week(s) ago
Generally, Grand Hap is good, the service and hotel staff, we complained about the AC not being cold and it was immediately followed up.
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1 people find it helpful
Accommodation's Reply
22 Jan 2026
Dear Mr./Ms. S*i, First of all, we would like to thank you for visiting and choosing Grand Happ Hotel as your first accommodation during your trip to Solo. Thank you for taking the time to write this review. We appreciate your feedback, which the management will look into further. We hope you will continue to choose our hotel as your first accommodation on your next visit. Thank you again. Sincerely, The General Manager
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Verified Traveler
Leisure
8,5
/10
Reviewed 4 week(s) ago
Hotel & restaurant staff are friendly & quite helpful
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a***i
Business
10,0
/10
Reviewed 4 week(s) ago
easy check in process, can be earlier
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1 people find it helpful
Accommodation's Reply
22 Jan 2026
Dear Mr./Ms. A*i, With our deepest respect, First of all, we would like to thank you for visiting and choosing Grand Happ Hotel as your first accommodation during your stay in Solo. Thank you for taking the time to write this review. We hope you will continue to choose our hotel as your first accommodation on your next visit. Thank you again. With our deepest respect, General Manager
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RU
Riski U.
Staycation
10,0
/10
Reviewed 4 week(s) ago
Second time staying here… The service is very friendly and the breakfast menu is very varied.
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Accommodation's Reply
22 Jan 2026
Dear Mr. Risky U., With our deepest respect, First of all, we would like to thank you for visiting and choosing the Grand Happ Hotel as your first accommodation during your stay in Solo. Thank you for taking the time to write this review. We hope you will continue to choose our hotel as your first accommodation on your next visit. Thank you again. Sincerely, The General Manager
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I***A
10,0
/10
Reviewed 4 week(s) ago
The hotel is strategically located on the side of the road, with complete facilities according to the price. The rooms are spacious and clean. The staff are friendly. The food is delicious and varied. Next time I go to Solo, I will stop by Grand HAP again.
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Accommodation's Reply
22 Jan 2026
Dear Mr./Ms. I*A, With deepest respect, First of all, we would like to thank you for visiting and choosing Grand Happ Hotel as your first accommodation during your trip to Solo. Thank you for taking the time to write this review. We hope you will continue to choose our hotel as your first accommodation on your next trip. Thank you again. Sincerely, The General Manager
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H***n
10,0
/10
Reviewed 4 week(s) ago
First time to this hotel after several times to Solo, the location is strategic, it is passed by car free day, the staff are friendly and nice, very helpful, recommended
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Accommodation's Reply
22 Jan 2026
Dear Mr. H*n, First of all, we would like to thank you for visiting and choosing Grand Happ Hotel as your first accommodation during your stay in Solo. Thank you for taking the time to write this review. We hope you will continue to choose our hotel as your first choice for your next visit. Thank you again. Sincerely, The General Manager
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FY
Fadhilah Y. A.
Leisure
9,7
/10
Reviewed 5 week(s) ago
Good choice for a trip in Surakarta, good places too for family
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Accommodation's Reply
22 Jan 2026
Dear MS Fadhilah Y. A.
Thank you for sharing your experience of staying at Grand HAP Hotel Solo. It is an honor for us to be able to provide the best facilities and services for you and all guests. We look forward to welcoming you again at the next opportunity at Grand HAP Hotel Solo.
Warm Regards,
General Manager
Verified Traveler
Leisure
10,0
/10
Reviewed 5 week(s) ago
My favorite hotel to stay at when I go back to Solo
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Accommodation's Reply
22 Jan 2026
Dear Valued Guest, First of all, we would like to thank you for choosing Grand Happ Hotel as your first choice of accommodation during your visit to Solo. Thank you for taking the time to write this review. We hope you will continue to choose our hotel as your first choice of accommodation on your next visit. Thank you again. Sincerely, The General Manager
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Verified Traveler
Leisure
9,3
/10
Reviewed 5 week(s) ago
Friendly staff, hotel in the city center, good food, but the sheets are a bit dirty
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Accommodation's Reply
22 Jan 2026
Dear Mr. G*t, First of all, we would like to thank you for visiting and choosing the Grand Happ Hotel as your first accommodation during your trip to Solo. Thank you for taking the time to write this review. We appreciate your feedback, which the management will look into further. We hope you will continue to choose our hotel as your first accommodation on your next visit. Thank you again. Sincerely, The General Manager
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G***h
Leisure
9,7
/10
Reviewed 5 week(s) ago
The hotel's strategic location, comfortable atmosphere, friendly and helpful staff, fast check-in and check-out, and a varied and delicious breakfast menu. A recommended hotel in the heart of Solo.
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1 people find it helpful
Accommodation's Reply
22 Jan 2026
Dear Mr./Ms. G*h, With our deepest respect, First of all, we would like to thank you for visiting and choosing Grand Happ Hotel as your first accommodation during your stay in Solo. Thank you for taking the time to write this review. We hope you will continue to choose our hotel as your first accommodation on your next visit. Thank you again. Sincerely, The General Manager
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r***a
Staycation
9,0
/10
Reviewed 5 week(s) ago
Everything was good. It's just that the pool water was cloudy and the bed was still dusty. As for the food, the side dishes were a little lacking.
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Accommodation's Reply
22 Jan 2026
Dear Mr./Ms. Ra, First of all, we would like to thank you for visiting and choosing Grand Happ Hotel as your first accommodation during your trip to Solo. Thank you for taking the time to write this review, and we appreciate your feedback, which the management will look into further. We hope you will continue to choose our hotel as your first accommodation on your next visit. Thank you again. Sincerely, The General Manager
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R***u
10,0
/10
Reviewed 5 week(s) ago
The hotel staff was very friendly, check-in/out was very easy, the room was spacious and clean, and the breakfast was varied and delicious, so the kids really liked it. Thank you Grand Hap Hotel🥰
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1 people find it helpful
Accommodation's Reply
22 Jan 2026
Dear Mr./Ms. Ru, First of all, we would like to thank you for visiting and choosing the Grand Happ Hotel as your first choice of accommodation during your stay in Solo. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your first choice for your next visit. Thank you again. Sincerely, The General Manager
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Rs
Rudy s.
Leisure
9,1
/10
Reviewed 5 week(s) ago
Strategic location, friendly staff, but the rooms are a bit dated due to the old hotel. If renovated, it would be better and more competitive. Breakfast has a fairly varied menu.
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Accommodation's Reply
22 Jan 2026
Dear Mr. Rudy S., First of all, we would like to thank you for visiting and choosing the Grand Happ Hotel as your first accommodation during your trip to Solo. Thank you for taking the time to write this review. We appreciate your feedback, which the management will look into further. We hope you will continue to choose our hotel as your first accommodation on your next trip. Thank you again. Sincerely, The General Manager
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s***i
Leisure
10,0
/10
Reviewed 5 week(s) ago
This is my second time staying at GrandHap Solo, and it's always comfortable. Clean rooms, friendly staff, and good facilities.
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Accommodation's Reply
22 Jan 2026
Dear Mr./Ms. S*i, First of all, we would like to thank you for visiting and choosing Grand Happ Hotel as your first accommodation during your stay in Solo. Thank you for taking the time to write this review. We hope you will continue to choose our hotel as your first accommodation on your next visit. Thank you again. Sincerely, The General Manager
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KK
KEA K.
Leisure
8,5
/10
Reviewed 5 week(s) ago
Not a new hotel, but with decent facilities and excellent customer service.
Free New Year's dinner and snacks.
The dinner and breakfast menus are varied and delicious.
The rooms aren't very spacious, but they're comfortable and clean.
The bathrooms are clean.
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Accommodation's Reply
22 Jan 2026
Dear Mr./Ms. Kia K., With our deepest respect, First of all, we would like to thank you for visiting and choosing Grand Happ Hotel as your first accommodation during your stay in Solo. Thank you for taking the time to write this review. We hope you will continue to choose our hotel as your first accommodation on your next visit. Thank you again. Sincerely, General Manager
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H***i
Leisure
6,7
/10
Reviewed 6 week(s) ago
The food is varied and delicious, the sheets are not very clean, the bathroom is not very clean, if you want to swim the pool is foamy
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Accommodation's Reply
22 Jan 2026
Dear Mr./Ms. H*i, With our deepest respect, First of all, we would like to thank you for visiting and choosing Grand Happ Hotel as your first choice of accommodation during your visit to Solo. Thank you for taking the time to write this review. Thank you for your feedback, which the management will look into further. We hope that you will continue to choose our hotel as your first choice of accommodation on your next visit. Thank you again. Sincerely, The General Manager
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M***a
Staycation
9,4
/10
Reviewed 6 week(s) ago
The staff were all friendly, and the breakfast at the hotel was also delicious. I was very satisfied with my stay here, and it's close to everything.
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Accommodation's Reply
22 Jan 2026
Dear Mr./Ms. M*a, With our deepest respect, First of all, we would like to thank you for visiting and choosing Grand Happ Hotel as your first accommodation during your trip to Solo. Thank you for taking the time to write this review. We hope you will continue to choose our hotel as your first accommodation on your next trip. Thank you again. Sincerely, The General Manager
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AV
Amelia V.
Leisure
9,7
/10
Reviewed 6 week(s) ago
The hotel has a very strategic location in the city center, the hotel staff service starting from security guards, staff to room service is very friendly, the cleanliness and comfort of the rooms are good, in short, it is highly recommended for those who want to vacation in Solo, just stay at the Grand HAP Hotel.
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Accommodation's Reply
22 Jan 2026
Dear Ms. Amelia V., With our deepest respect, first of all, we would like to thank you for visiting and choosing the Grand Happ Hotel as your first choice of accommodation during your stay in Solo. Thank you for taking the time to write this review. We hope that you will continue to choose our hotel as your first choice of accommodation on your next visit. Thank you again. Sincerely, The General Manager
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Number of reviews per page
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40
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