Overall Ratings & Reviews Alfa Resort Hotel & Conference

The staff is helpful and friendly. I hope the construction is completed soon, I'll be back. The food is delicious, but there's very little choice.

The room area is okay, there is no AC at night, it's just cool from nature, there is good wifi, but it's noisy in the morning because there is still construction going on. As for the restaurant, they could have more food variations, maybe the restaurant theme is different from the room or maybe the restaurant hasn't been renovated yet.

The room was comfortable, but I only got one towel, and after calling I was given two more, and the breakfast was waiting for me to cook fried rice. Hopefully it will be better in the future.

The hotel is spacious, clean, the air is cool & the view is beautiful. The staff is also helpful and friendly.

The place is comfortable, perfect for office or family events. The view is great, and the staff is friendly. It's really great.

I think this hidden gem hotel in Puncak is cool. Recommended for a vacation.

Clean. New building. The mist at night is serene. Affordable yet luxurious.

because the hotel is still under construction, it still looks messy, and there has been no room renovation.

When I first arrived, the security guard directed me to the villa. The security was very friendly and helpful. I stayed in the Quebec type. The villa was spacious, with a gazebo, a fish pond, and a small grassy field. However, the villa was a bit dirty, with yellow water. There was only one bathroom (there were 3 bathrooms) had a water heater. There was a bathtub, but it couldn't be used because it didn't have a cover. There was no magic com, and there were no towels so I had to ask the receptionist for one. The curtains were a bit worn and didn't cover all the windows, so I had to find a way to cover them myself. When I was there, a new villa was under construction, so it was a bit uncomfortable because there was a lot of dust and lots of construction workers. The swimming pool was too small for the spacious area and room. The water was a bit murky, probably because there was no water filter and it was covered in dust from the construction. When I checked out, there was a problem with the towel problem. They said there was one towel missing, so I was stuck at the reception waiting for the staff to find one. The staff said that one towel was missing so I had to pay 150,000 rupiah in compensation, but I went back to the villa to look for the towel but ended up finding it so I didn't have to pay for the towel. The staff wasn't very thorough.

Could not running well the Youtube on Televion (TV), It needs to upgrade new TV with new Technology like Android TV or Google TV. The speed internet is limited, if some smartphones connected, the laptop which connected to share youtube on TV stopped. Thank you.

basically satisfied and steady

The atmosphere in front of the room is really nice

worth it for that price, the place is spacious, unfortunately when I went there there was construction going on

I have stayed here several times, the staff are responsive, the hotel area facilities are very good, the room area is clean and the standard equipment in the kitchen is very helpful. Currently the hotel is undergoing renovations and I hope there will be rejuvenation in the old units because in several km the toilet and shower are problematic. But it is all covered by the beautiful view and comfortable environment.

The variety and taste of the food is just okay, because it is under construction, the room area is very dusty, the room is quite spacious

Affordable price, good facilities, the food is also quite good for breakfast... but it turns out there is no AC at all even though I saw on Traveloka that the facilities have AC.

Comfortable hotel, staycation in a clean lagoon room with mountain views and direct access to the pool. The food is better on the à la carte menu than the breakfast buffet. There's karaoke.

The facilities are great, the views are great, and although the road to the resort is a bit uphill, it's a great place for a family vacation. There's also a small grocery store nearby, and the fried food is delicious, hehe. If I get the chance, I'd love to vacation here again, God willing.

good service overall top,next time come again

Comfortable room, good facilities, cool air, awesome