A specific room number was not served because the previous guest had just checked out and it hadn't been cleaned yet.... 16:00++ just checked out??? And then the replacement room, the mattress was dirty, full of sand, it made me itchy.... I've stayed here many times, but this is the first time the service is this bad, what's going on??

The hotel staff is friendly... Overall, it's comfortable to stay here. All the facilities are ok.

The hotel is located near Terminal 1 Juanda Airport.

The room booked does not match the one in the application. My experience was booking a room with 1 large bed size, but when I arrived at the hotel, they gave me a different room with the excuse that the room booked was full, and this has happened several times.

The hotel is comfortable, clean, and the service is satisfactory.

It's not bad for this price, it's close to the airport so if you're from out of town with an early morning flight, you can stay here.

Strategic location for going to the airport and looking for food, happy

Including hotels that are not complicated, especially for access to the airport.

The place is nice, unfortunately on the 2nd floor, the balcony corridor has no chairs for relaxing and smoking, unlike on the 1st floor, there are chairs, tables and ashtrays for smoking, and before 12 o'clock, the housekeeping has knocked on the check out time.

Cold AC, spacious room, hot and cold shower, friendly staff

Cold AC, spacious room, hot and cold shower, smart TV, cold refrigerator, friendly staff

Cold AC, spacious room, hot and cold shower, smart TV, cold refrigerator, friendly staff

The hotel staff is friendly, the rooms are very spacious, there are lots of food around, access to Juanda T2 and T1 is close.

Hotel Sinar is a great hotel, with a great location and a pleasant stay. If you're ever in Surabaya, you'll definitely want to stay at Hotel Sinar again.

There are three hotels nearby, but Sinar2 is better. It's comfortable and has decent facilities.

with the airport taxi driver, I want to take him to Permata and Mandiri hotels, but the place is not good

Very satisfied, the place is clean, comfortable and the service is very good

Good for staying around Juanda.

103 The AC is not working properly 🥴🥴🥴it's really hot

specify the time to stay for how long, because if for example we want to extend/continue to stay again, we can't, the reason is the room is full, it's funny actually why there is a management like that, why ask for a cellphone number if there is no confirmation, it's as if we are being thrown out. Honestly, I'm very disappointed.