Overall Ratings & Reviews Soll Marina Hotel Serpong

It was good staying here. But the air conditioner is not so good.

Great for business trips and families.

Located by the road and near to the commercial area in Alam Sutra and Gading Serpong. The room is comfortable enough with a lot of sunshine.

Always a regular on weekends.

The hotel staff at check in and out were friendly. The downside was that at check in the security at the drop off did not help carry my suitcase to the lobby even though I had a lot of luggage and the Cleaning Service did not sweep the room unless asked. But overall this hotel is very good. Near the mall. Easy to order food. I have stayed here many times for official business at the invitation of the Ministry of Education and Culture. And this year I deliberately stayed for a vacation. Next year I'll be back.

there is a cobweb, it's not clean enough

Usually the hotel staff are friendly, but the one at the reception is unusual, a bit cynical, a tall man, I forgot his name, and the one at the restaurant, a small woman, the staff is a bit unfriendly, hopefully it will be better in the future.

Nice hotel and the staff are good and also kind.

Very good place to stay, will surely come back here

For food, the refill is quite long. If you come at 8 am, many are already empty. Please improve it.

Hotel staff is kind and friendly and service is excellent

Overall, the hotel is nice, it's just a bit cramped, maybe it's aesthetic, but if you want to work in the room, it's difficult, and there are only 2 power sockets. The rest is okay.

the room is ok, clean, bathroom is clean, lighting is not bright, restaurant is good, food is delicious, staff is very responsive and friendly.

friendly staff helpful at check in

The location is strategic, the staff are friendly, the place is clean and comfortable, the place to eat is good, you can take photos, thank you, the service is satisfactory

Room was good, Staff friendly fast response, food on breakfast ok not bad, pls to sanitize shower head look dirty.

The hotel is nice, the process is easy

Need to improve on their breadfast.

The facilities are lacking because you are not allowed to borrow an iron, even though other hotels allow it.

Nice service and good experience, thanks traveloka