8,2
Very Good
From 11.250 reviews
Provided by travelers on
Cleanliness

8,1

Room Comfort

8,2

Meal

7,9

Location

8,4

Service and Facilites

8,1

People often mention about Hotel Kaisar Jakarta
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Staff Friendliness (75)
Bedroom (75)
Accessibility (72)
Distance to City Center (69)
Room Space (68)
Ambiance (62)
Bathroom (61)
Hotel Area (55)
Surroundings (52)
Check-in/out Time (51)
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Traveler Reviews Hotel Kaisar Jakarta

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Customer reviews
M***d
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
For a budget hotel, this was great! Although the AC could have been a bit colder, and the bathroom ceiling could be repainted. Overall great!
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b***u
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
Comfortable place, delicious food.
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Sarif h.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
the staff is okay, it's just not very clean
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U***u
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The place is nice. It's worth it, it's satisfying.
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G***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Good... Hopefully we can provide better service.
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B***s
icon-Business
Business
icon-origin-TRAVELOKA
5,4
/10
Reviewed 4 week(s) ago
The toilet wouldn't flush, the room was dirty and dusty, the hotel was old and poorly maintained, the air conditioning was very weak and didn't work. The service was poor and very minimal. Far below the standard of a typical hotel.
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Riky S.
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Staycation
icon-origin-TRAVELOKA
6,1
/10
Reviewed 4 week(s) ago
First, this hotel looks shabby and old. For a price above 500,000 Rupiah, the service, cleanliness, and environment should be commensurate with the price. I'll list the hotel's shortcomings below. 1. The basement is rundown and smells of an old building. 2. The elevator has an exposed technical panel (worried about children pressing it randomly). 3. The hallway carpet is stained and covered in dust. 4. Several light switches in the room don't work. 5. The carpet in the room is dusty. 6. The bathtub curtain is moldy and stained, and the bathtub plug is missing. 7. The room has very minimal air conditioning (not an AC unit, but a ventilation AC), so the room still feels hot. 8. The Wi-Fi is unusable (no internet connection). I checked with the receptionist, but they called a technician to the room instead (?). 9. The room phone has no extension list. (I should try to press which button) But I'll try to be fair. The positives are: 1. Strategic location, easy to get around the city center. 2. Free parking (actually a necessity), confirm your parking ticket with the receptionist. 3. Food is typical of a restaurant, and I give the dessert cake a thumbs up. 4. Staff are quite friendly. If you feel my comments are disparaging to the hotel, please contact me directly and I'll prove you wrong. For a price above 500,000 Rupiah, I have higher expectations.
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n***n
icon-origin-TRAVELOKA
8,4
/10
Reviewed 4 week(s) ago
The hotel is close to food and eateries. If you need urgent transportation, you can easily walk. Although it's close to the main road, the peaceful atmosphere is still felt. Cleanliness and tidiness need to be improved. The hotel may be old, but cleanliness and maintenance are better. Wi-Fi is available, but it frequently disconnects and the internet connection is slow.
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I***u
icon-Business
Business
icon-origin-TRAVELOKA
8,2
/10
Reviewed 4 week(s) ago
The hotel is nice and luxurious but it's a shame that it's like living in a state of reluctance to die, lacking maintenance and interior renovation... lower the price to 200k-300k so that all the rooms are filled and the facilities are in line with the requirements.
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a***t
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
My impression of this hotel is that it smells really good, the staff is friendly, it's clean, the facilities are complete, there's a bathtub, the bathroom is comfortable, there's Wi-Fi, there's also a smart TV, you can order food too, the pizza is really delicious.
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A***n
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
Good, I've stayed there many times, so I know the quality.
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R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly and helpful.
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1 people find it helpful
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
The place is comfortable, clean, and the service is also good.
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1 people find it helpful
A***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
A top-rated hotel for those visiting Jakarta. It's comfortable and clean.
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A***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
Even though the building is old, the place is still comfortable and clean.
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edho d.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
Thank you for always staying at this place. Strategic location, spacious car park, competitive price, there is a bathtub, thank you Traveloka
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1 people find it helpful
A***Z
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,0
/10
Reviewed 6 week(s) ago
To protect privacy, I didn't take photos, but I just suggest that you pay attention to the cleanliness of the equipment. For example, the bathroom towels were dirty and still in use, the room smelled of cigarettes even though I requested no smoking, and the hotel facilities need to be renovated. All the staff were excellent.
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1 people find it helpful
Andi n. H.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 6 week(s) ago
Ok, good service ok and the room is clean
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P***h
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
Old memories of often staying there, having fun going everywhere nearby
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G***a
icon-origin-TRAVELOKA
8,2
/10
Reviewed 8 week(s) ago
Maybe it's too old, doesn't match the description anymore, doesn't match the photo either. The AC is hot and stuffy, there are cockroaches in the room, the carpet is dusty, maybe it's rarely vacuumed so it smells, the hot water doesn't work, after changing rooms it's still the same until I'm too lazy to go back and forth to the receptionist, the phone to the receptionist is never answered, the kettle and glasses in the room are covered in ants, who knows if they've been washed or not. It's really unpleasant, luckily the price is not expensive so it's just for the first and last time. Thanks Kaisarr! At least the check-in and check-out process is easy, no deposit, ID card, etc. The female staff are friendly.
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