Overall Ratings & Reviews Wiltop Hotel Jambi

Dear Valued Guest Thank you for your wonderful feedback! We’re delighted to know you had an awesome stay and that our team made you feel welcome with their helpful and friendly service. Your kind words truly motivate us to keep delivering the best hospitality. We look forward to welcoming you back to Wiltop Hotel Jambi soon! Warmest Regards, J. Prastya Lubis General Manager

Dear Valued Guest. Warm greetings from Wiltop Hotel Jambi. Thank you for your review and feedback. We apologize for any inconvenience you experienced during your stay with us, especially regarding the bed type and communication issues with the room. Regarding room type reservations, we will re-evaluate so that in the future we can better meet guest requests, both those who book directly and through Online Travel Agents. Regarding the room telephone line not connecting to the reception, we will also immediately follow up so that our service can be faster and more responsive. Your feedback is very important for us to continue improving the quality of service. We hope to welcome you back with a better experience in the future. Warm regards, J. Prastya Lubis.

Dear Mrs. Pipin P.A Warmest Regards from Wiltop Hotel Jambi Thank you so much for your kind review! We're delighted to hear that you enjoyed the spacious and comfortable room, as well as the beautiful view of the Batanghari River, even if it was slightly obstructed from the 2nd floor. We're also glad our central location added to the convenience of your stay. Your feedback is truly appreciated, and we hope to welcome you back again soon, perhaps in a room on a higher floor for an even better view! Warm regards, J. Prastya Lubis General Manager

Dear Valued Guest, Warmest Greetings from Wiltop Hotel Jambi. Thank you for taking the time to leave a review. We sincerely apologize for any inconvenience you experienced during your stay, particularly regarding noise, room conditions, and WiFi and cell phone signals. We are currently undergoing a gradual renovation process to improve guest comfort in the future. However, this should not interfere with your stay. Regarding the glue smell and the intermittent signal, your feedback is greatly appreciated and will be coordinated with the relevant team for follow-up. We hope to have the opportunity to welcome you back for an even better experience. If you wish, please contact us directly when rebooking so we can prepare the most comfortable room for you. Best regards, J. Prastya Lubis, General Manager

Dear Valued Guest, Thank you for taking the time to recommend and review Wiltop Hotel Jambi. We hope you always feel safe and comfortable during your stay at Wiltop Hotel Jambi, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Warmest Regards, J. Pras Lubis, General Manager

Dear Mr. Ari S. Thank you for taking the time to recommend and review Wiltop Hotel Jambi. We hope you always feel safe and comfortable during your stay at Wiltop Hotel Jambi, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Warmest regards, J. Pras Lubis, General Manager

Dear Valued Guest. Thank you for taking the time to recommend and review Wiltop Hotel Jambi. May you always feel safe & comfortable while staying at Wiltop Hotel Jambi because your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Warm Regards, J. Pras Lubis. General Manager

Dear Valued Guest. Thank you for taking the time to recommend and review Wiltop Hotel Jambi. May you always feel safe & comfortable while staying at Wiltop Hotel Jambi because your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Warm Regards, J. Pras Lubis. General Manager

Dear Mr. Bambang i. G. Warmest Greetings from Wiltop Hotel Jambi. Thank you for your review. We apologize for the inconvenience regarding the view from your room. We need to inform you that not all rooms in our hotel have a view facing the river or the main road. However, we greatly appreciate your input and will try to provide clearer information regarding the type and position of the room in the future. Hopefully we will still be given the opportunity to welcome you back with a more pleasant experience. Best regards, Jeffry Prastya Lubis. General Manager

Dear Mr. Imron H. Thank you for taking the time to recommend and review Wiltop Hotel Jambi. We hope you always feel safe & comfortable while staying at Wiltop Hotel Jambi because your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Warm Regards, J. Pras Lubis. General Manager

Dear Valued Guest. Warm greetings from Wiltop Hotel Jambi. Thank you for your review. We sincerely apologize for the inconvenience you experienced regarding the bathroom condition. Cleanliness and guest comfort are our top priorities, and this incident is certainly a serious concern for our team. We have followed up on this report with the housekeeping and pest control teams so that similar incidents do not happen again. We greatly appreciate your feedback and look forward to welcoming you back with a much better experience in the future. Best regards, Jeffry Prastya Lubis. General Manager.

Dear Mrs. Salmayanti. Warm greetings from Wiltop Hotel Jambi. Thank you for your review and feedback. We apologize for the inconvenience you experienced during your stay. We will immediately follow up on this to improve our services and facilities in the future. Your feedback is very important for improving the quality of our hotel. Best regards, Jreffry Prastya Lubis. General Manager.

Dear Valued Guest. Thank you for taking the time to recommend and review Wiltop Hotel Jambi. May you always feel safe & comfortable while staying at Wiltop Hotel Jambi because your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Warm Regards, J. Pras Lubis. General Manager

Dear Mr. Fritz B Warm Greetings from Wiltop Hotel Jambi Thank you for your kind words! We're truly glad to hear that your experience at Wiltop Hotel Jambi remains just as great as you remember. We look forward to welcoming you back again soon! Best Regards Jeffry Pras Lubis General Manager

Dear Mr. Dian Maulik Saputra. Thank you very much for your honest and detailed review. We apologize for the inconvenience you experienced during your stay, especially regarding the basement parking access, the direction to the lobby, and the incompatibility of the type of mattress ordered. Your feedback is a serious concern for us, especially regarding the comfort of guests who bring children and luggage. Regarding the cleanliness of the area and the number of pillows, our housekeeping team will evaluate so that this does not happen again. Regarding the room view, we understand that each guest's preferences are different and we will try to provide the best options in the future according to availability. We will also follow up on communication with the online platform to ensure more transparent information in the future. On the other hand, we are very pleased to know that you are satisfied with the room facilities, breakfast, AC comfort, parking attendant service, and the location of our hotel which is directly connected to the mall. Your feedback is very valuable for improving our services. Hopefully we will be given the opportunity to welcome you back with a better stay experience. Warm regards, Jeffry Prastya Lubis. General Manager

Dear Our Valued Guest. Warmest Greetings from Wiltop Hotel Jambi. Thank you for your positive review. We are glad to hear that our team was able to assist you wholeheartedly when you submitted your complaint. Guest satisfaction and comfort are our priority, and feedback like this motivates us to continue providing the best service. We look forward to welcoming you back to Wiltop Hotel. Warm regards, Jeffry Prastya Lubis. General Manager

Dear Mr. Fritz B "Warms Greetings From Wiltop Hotel Jambi" Thank you so much for your kind words! We're thrilled to hear you enjoyed our services. We truly appreciate your support and can’t wait to welcome you back again soon! Warms Regards, Jeffry Prastya Lubis General Manager

Dear Mr. Fritz B "Warm greetings from Wiltop Hotel Jambi" Thank you so much for your kind review! We're glad to hear you had a great experience with us. Although we are still in the process of renovating, we truly appreciate your understanding and are happy to know that our efforts to provide the best service were noticed. We look forward to welcoming you back again soon with an even better atmosphere! Warm Regards Jeffry Prastya Lubis

Dear Valued Guest Thank you for your positive feedback! We are delighted to hear that your experience at Wiltop Hotel was very good. Your satisfaction is our priority, and we look forward to welcoming you again for another great stay. Warms Regards J. Prastya Lubis General Manager

Dear Value Guest."Warm Greetings From Wiltop Hotel Jambi"Thank you for choosing Wiltop Hotel Jambi as your place to stay and giving us positive feedback. We hope that similar circumstances will not happen again in the future and we are ready to welcome you back to Wiltop Hotel Jambi in the future. Yours sincerely. J pras Lubis. General Manager