8,6
Very Good
From 1.381 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,7

Meal

8,5

Location

8,7

Service and Facilites

8,7

People often mention about The Royale Krakatau Hotel
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Staff Friendliness (33)
Bathroom (29)
Ambiance (28)
Bedroom (28)
Hotel Area (28)
Room Space (27)
Family Friendly (24)
Check-in/out Time (24)
Distance to City Center (22)
Wifi (21)
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Traveler Reviews The Royale Krakatau Hotel

Number of reviews per page
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40
Customer reviews
T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
Worth of money, with such facilities. Husband said will definitely come back again here for golf.
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n***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Check-in and breakfast are in the main building. Rooms are located in another building. Wi-Fi is fast and easy to access. For breakfast, you can be picked up at the restaurant in the main building or walk around while enjoying the morning air, surrounded by greenery and the sounds of chirping birds. Breakfast is quite varied! We happened to be staying overnight during an event in Cilegon. So, we were in the same hotel as foreigners from India, Russia, and Korea. Wow, how exciting!
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Accommodation's Reply
13 Aug 2025
Dear Sir/Madam, Thank you for taking the time to review our hotel. Your feedback is invaluable. We greatly appreciate your feedback regarding the service and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon Hotel. We look forward to your next visit. Best regards, Rury Ilham, General Manager.
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Gabriella
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The staff is very friendly and the facilities are as per the book.
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Accommodation's Reply
12 Aug 2025
Dear Mr./Ms. Gabriella L.R.T. Thank you for taking the time to review our hotel. Your review means a lot. We greatly appreciate your feedback regarding the services and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon hotel. We look forward to your next visit. Best regards, Rury Ilham.
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vhieta s.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
good food, clean rooms and friendly hotel staff
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Accommodation's Reply
12 Aug 2025
Dear Ms. Vhieta s. Thank you for taking the time to review our hotel. Your review means a lot. We greatly appreciate your feedback regarding the service and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon hotel. We look forward to your next visit. Best regards, Rury Ilham.
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N***n
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
One of the best hotels in Cilegon
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Accommodation's Reply
12 Aug 2025
Dear Sir/Madam, Thank you for taking the time to review our hotel. Your feedback is invaluable. We greatly appreciate your feedback regarding the service and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon Hotel. We look forward to your next visit. Best regards, Rury Ilham, General Manager.
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
The hotel is comfortable and clean. Breakfast is varied and the facilities are complete, including a swimming pool and fitness center.
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Accommodation's Reply
13 Aug 2025
Dear Sir/Madam, Thank you for taking the time to review our hotel. Your feedback is invaluable. We greatly appreciate your feedback regarding the service and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon Hotel. We look forward to your next visit. Best regards, Rury Ilham, General Manager.
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F***l
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Friendly staff, beautiful, calm environment, cool morning atmosphere, fresh air.
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+5
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Accommodation's Reply
13 Aug 2025
Dear Sir/Madam, Thank you for taking the time to review our hotel. Your feedback is invaluable. We greatly appreciate your feedback regarding the service and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon Hotel. We look forward to your next visit. Best regards, Rury Ilham, General Manager.
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A***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
Good located, near the golf course and good food
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Muriana P.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
Close to the city center, the spacious hotel makes exercise comfortable.
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R***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
The hotel staff were very friendly and helpful during check-in.
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M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
Additional requests made during room reservations should be read by the hotel so that they don't need to be discussed further during check-in.
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n***r
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 week(s) ago
The atmosphere is very peaceful, I like it. The room has a view of the golf course, the staff is friendly, when I ordered food online, they helped me get it delivered to my room, I was very satisfied with my stay here, we got room 1131
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Dian A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
This hotel is a family favorite, especially for children, because the swimming pool is very comfortable, the food in the restaurant is also delicious and varied at breakfast and the environment is very comfortable and not noisy. We have stayed here almost 4 times 😊
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A***A
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
Satisfied staying here, facilities, food and friendly staff
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1 people find it helpful
Lies E.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 11 week(s) ago
Only the food is not hygienic and a little smelly when ordering steak. Everything else about the hotel is perfect.
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Ridha K.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
Nice place to staycation. Food is great too!
1 people find it helpful
B***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 13 week(s) ago
Old hotel, old facilities, if they modernize the rooms, furniture, and other facilities, I would give them 4 smiles. Breakfast menus and taste are very good, the taste and the variations excellent.
1 people find it helpful
A***e
icon-origin-TRAVELOKA
9,7
/10
Reviewed 14 week(s) ago
Best hotel in Cilegon, best best best.
1 people find it helpful
Accommodation's Reply
03 Jun 2025
Dear Sir/Madam. Thank you for taking the time to review our hotel. Your review means a lot. We greatly appreciate your review of the services and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon hotel. We look forward to your next visit. Best regards. Rury Ilham. General Manager.
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T***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 14 week(s) ago
Overall for a good stay, minimalist breakfast options. The golf course is quite good
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Accommodation's Reply
03 Jun 2025
Dear Sir/Madam. Thank you for taking the time to review our hotel. Your review means a lot. We greatly appreciate your review of the services and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon hotel. We look forward to your next visit. Best regards. Rury Ilham. General Manager.
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A***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 14 week(s) ago
Please check the AC before guests use it.
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Accommodation's Reply
03 Jun 2025
Dear Sir/Madam. Thank you for taking the time to review our hotel. Your review means a lot. We greatly appreciate your review of the services and facilities provided. Thank you for trusting us to stay at the Royale Krakatau Cilegon hotel. We look forward to your next visit. Best regards. Rury Ilham. General Manager.
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Number of reviews per page
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