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Traveler Reviews Chara Hotel
Number of reviews per page
20
20
40
40
Customer reviews
R***n
Staycation
6,1
/10
Reviewed 7 day(s) ago
The hotel is too rigid with the rules, the rooms are just ordinary, the service is not friendly, no smiles.
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1 people find it helpful
G***t
9,4
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, you can leave your luggage after check-out.
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C***a
Leisure
8,8
/10
Reviewed 3 week(s) ago
The service and facilities are quite good, the location is also strategic.
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Nur A. K.
9,1
/10
Reviewed 3 week(s) ago
The atmosphere is aesthetic and suitable for Gen Z. Strategic location close to Jl. Lengkong Street Food & Braga.
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AE
Aditya E. F.
10,0
/10
Reviewed 4 week(s) ago
Best service, comfortable, delicious place, city center.
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1 people find it helpful
anggita n.
Staycation
6,7
/10
Reviewed 5 week(s) ago
The food is just like that and you can't request scrambled eggs and other things" even if you can pay again, there is no cereal, no desert anymore
terua the ac in the room is cold luckily the suite is cold so the living room is cold with central ac
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B***a
8,5
/10
Reviewed 5 week(s) ago
Strategic position, close to the destination.
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B***a
8,5
/10
Reviewed 5 week(s) ago
Friendly staff, strategic location. Comfortable.
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Y***r
Leisure
8,4
/10
Reviewed 6 week(s) ago
The room wasn't soundproof, so there were children's voices, like a playground. The air conditioning was very hot, and many of the lights were out.
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M***a
7,6
/10
Reviewed 7 week(s) ago
Not recommended, the room cleanliness is not maintained, especially the bathroom because 3 small cockroaches and slime were found in the bathroom bathtub. This is the first time in my life I helped clean the hotel room sheets because they thought there were small stains that could not be removed and were charged 260 thousand rupiah. After cleaning, it turned out the stains could be removed with an unused toothbrush and toothpaste. Very disappointed staying at this hotel.
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ab
aringga b.
8,5
/10
Reviewed 9 week(s) ago
The place is cozy and clean. The staff is friendly. It's close to Asia Afrika.
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L***a
Leisure
5,7
/10
Reviewed 10 week(s) ago
The room leaked, and the AC flooded. It was noisy, and sounds from outside were very audible. Compensation for the leaking AC was not granted.
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e***a
Business
8,3
/10
Reviewed 11 week(s) ago
The shower has very low water pressure.
1 people find it helpful
A***n
7,0
/10
Reviewed 11 week(s) ago
Paras Manan It seems better because the price is the same as Paras Manan.
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1 people find it helpful
kh
koes h.
Staycation
10,0
/10
Reviewed 11 week(s) ago
good hotel..
good for holiday..
1 people find it helpful
L***a
Leisure
6,0
/10
Reviewed 12 week(s) ago
I rented two rooms. One room had a serious air conditioner leak. I only found out in the middle of the night that the room was flooded with mud because there were no rags. It was already very late when I tried to call the front desk. We filed a complaint, but no compensation was given. This shouldn't happen because it's very uncomfortable. It could cause someone to fall because it's in the middle of the room.
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1 people find it helpful
M***y
Leisure
10,0
/10
Reviewed 12 week(s) ago
Although the wait for check-in was a bit long, I was quite satisfied with the room, food and service. Next time I go to Bandung, I will stay here again, thanks.
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2 people find it helpful
E***i
Leisure
8,5
/10
Reviewed 13 week(s) ago
(-) There is no handle for the toilet bidet. The 'making up room' sign was put up during the day, but it still hadn't been cleaned until evening. I immediately called the receptionist and finally it was cleaned. There should have been 4 towels, but there were only 3 and 1 was a small towel so when checking out I had a misunderstanding and thought the towel was missing. (+) Complete amenities and you can watch Netflix for free. The large bed can fit 3 people even though you only booked for 2.
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2 people find it helpful
Verified Traveler
10,0
/10
Reviewed 13 week(s) ago
A highly recommended hotel! The rooms are clean and comfortable, with complete amenities, and a peaceful atmosphere. A plus point is the staff, who are all very friendly and responsive, and provide excellent service from check-in to check-out. Thank you for a wonderful stay.
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2 people find it helpful
f***a
10,0
/10
Reviewed 14 week(s) ago
Friendly staff, fragrant rooms, clean toilets, the best in short.