Rahadian G. Y.

Leisure

10,0

/10

Reviewed 5 day(s) ago

Second time staying here, very satisfied, comfortable, delicious breakfast menu.

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Sa

Siska a.

10,0

/10

Reviewed 5 day(s) ago

The hotel is clean ☺️ Next time I go on holiday to Balikpapan, I will come here again

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H***a

Staycation

9,4

/10

Reviewed 5 day(s) ago

The hotel's location is in the city center. Plus, it's close to Momoyo ice cream... Ha. Ha. Ha... Awesome.

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Leny A.

10,0

/10

Reviewed 5 day(s) ago

Staying here made my family's Christmas celebration memorable. Our exhaustion was rewarded with a very spacious and comfortable room, which didn't break the bank. Thank you to the friendly staff and delicious food. See you all, and thanks for everything.

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A***y

9,4

/10

Reviewed 5 day(s) ago

I've stayed here many times, the rooms are definitely great, the AC is cold, the rooms are clean, for those who want a staycation, Pacific can be included in the list.

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A***a

Staycation

10,0

/10

Reviewed 7 day(s) ago

Always have a good experience staying at this hotel

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A***a

Transit

10,0

/10

Reviewed 7 day(s) ago

The breakfast is quite complete and affordable if you buy it when you check in.

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L***y

Leisure

10,0

/10

Reviewed 1 week(s) ago

The room was clean & luxurious, the food was delicious, the staff were friendly & helpful when I left my room key. It was a great holiday👍👍

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L***y

Leisure

10,0

/10

Reviewed 1 week(s) ago

Thank you for the service, I ordered 3 rooms at once... Enjoying the 2025 Christmas celebration in Balikpapan, an unforgettable experience with all my family🙏👍

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Verified Traveler

Transit

8,5

/10

Reviewed 1 week(s) ago

I like this hotel, the main thing is that in front of the hotel there is a mosque, on the left and right of the hotel there are lots of culinary options. I recommend this hotel.

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Accommodation's Reply

05 Jan 2026

Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan

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A

Asmawati

Leisure

10,0

/10

Reviewed 2 week(s) ago

Friendly service from all reception staff to CS security 😊

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A***y

Staycation

9,1

/10

Reviewed 2 week(s) ago

The room is at the end near the exit door, at night the staff or people who pass through the exit door, the door slams, my sleep is startled, I don't know if it's the wind or what, please close the door when you go out the exit door, don't slam it.

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M***i

Leisure

8,2

/10

Reviewed 2 week(s) ago

The check-in and check-out process was fast, security was good, we were directed to park.

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1 people find it helpful

Accommodation's Reply

05 Jan 2026

Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan

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R***i

Leisure

10,0

/10

Reviewed 2 week(s) ago

I would recommend it to others. The staff is friendly, the rooms are clean, and the bathrooms are also clean.

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1 people find it helpful

Accommodation's Reply

05 Jan 2026

Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan

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A***y

10,0

/10

Reviewed 2 week(s) ago

A hotel near the heart of the city that is very clean and comfortable, the service is also satisfactory, definitely come back here again when I go to BPP later, the breakfast menu is also very delicious, check in did not take 15 minutes, even though it was very busy. Thank you Pacific Hotel BPP for having me, see you asap on my next trip 😎

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Accommodation's Reply

05 Jan 2026

Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan

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A***a

8,8

/10

Reviewed 3 week(s) ago

The hotel is clean, the rooms are comfortable, and the breakfast is standard, with a limited selection of food, but it's delicious. The porridge is also delicious. Most importantly, the staff are very friendly 🥰

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1 people find it helpful

Accommodation's Reply

05 Jan 2026

Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan

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E***a

10,0

/10

Reviewed 3 week(s) ago

The hotel is very clean. All the staff are friendly. The room is very comfortable. The bathroom is clean. Everything is okay.

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Accommodation's Reply

05 Jan 2026

Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan

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A***y

10,0

/10

Reviewed 3 week(s) ago

A hotel with a really good restaurant, close to the city center so everywhere is close, just walkable from the hotel, those who want to explore BPP culinary in Borneo must stay here. Thank you for having us Pacific Hotel BPP, come back here again for sure😎

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Accommodation's Reply

05 Jan 2026

Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan

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A***y

9,4

/10

Reviewed 4 week(s) ago

The room is very nice, wide and spacious, there is a hairdryer, the hair is very clean, suitable for couples who want to honeymoon.

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2 people find it helpful

Accommodation's Reply

05 Jan 2026

Dear Valued Guest, On behalf of the management and staff of Pacific Hotel, we respectfully inform you that we appreciate your trust in choosing to stay with us at Pacific Hotel Balikpapan. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management Team, Pacific Hotel Balikpapan

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Pacific Hotel Balikpapan

Overall Ratings & Reviews Pacific Hotel Balikpapan

8,5

8,5

8,2

8,7

8,4

Traveler Reviews Pacific Hotel Balikpapan

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