a***d
9,1
/10
Reviewed 1 week(s) ago
Great friendly staff, close to city center.
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Pacific Hotel Balikpapan
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Overall Ratings & Reviews Pacific Hotel Balikpapan
Traveloka (7.680)
Other sources (6)
8,4
Very Good
From 7.680 reviews
Provided by travelers on
Cleanliness
8,5
Room Comfort
8,5
Meal
8,2
Location
8,7
Service and Facilites
8,4
People often mention about Pacific Hotel Balikpapan
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Staff Friendliness (159)
Ambiance (153)
Bedroom (153)
Distance to City Center (150)
Room Space (135)
Bathroom (131)
Accessibility (125)
Hotel Area (123)
Surroundings (115)
Check-in/out Time (111)
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Traveler Reviews Pacific Hotel Balikpapan
Number of reviews per page
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Customer reviews
A***y
9,4
/10
Reviewed 2 week(s) ago
The hotel smells good, the staff are very friendly.
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Accommodation's Reply
09 Jun 2026
Dear Valued Guest, On behalf of the management and staff of Pacific Hotel, we respectfully inform you that we appreciate your trust in choosing to stay with us at Pacific Hotel Balikpapan. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management Team, Pacific Hotel Balikpapan
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TR
TOPAN R. P.
10,0
/10
Reviewed 2 week(s) ago
Highly recommended for those in Balikpapan, and definitely a regular in my list.
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1 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear Pacific Hotel guests, greetings from Pacific Hotel. We sincerely thank you for choosing Pacific Hotel Balikpapan. Reflecting your valuable feedback, we are committed to upholding our motto of "Clean and Comfortable Service" even more faithfully. We will listen attentively to your valuable suggestions and incorporate them into our service improvements. We hope to provide you with an unforgettable and enjoyable experience during your stay at Pacific Hotel Balikpapan. Thank you. Sincerely, The Management of Pacific Hotel
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F***n
10,0
/10
Reviewed 2 week(s) ago
Good, very interesting. Condition is also good.
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Accommodation's Reply
09 Jun 2026
Dear Valued Guest, On behalf of the management and staff of Pacific Hotel, we respectfully inform you that we appreciate your trust in choosing to stay with us at Pacific Hotel Balikpapan. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management Team, Pacific Hotel Balikpapan
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Agustin H. W.
10,0
/10
Reviewed 3 week(s) ago
The experience of staying here was very satisfying.
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Accommodation's Reply
09 Jun 2026
Dear Valued Guest, On behalf of the management and staff of Pacific Hotel, we respectfully inform you that we appreciate your trust in choosing to stay with us at Pacific Hotel Balikpapan. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management Team, Pacific Hotel Balikpapan
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Asni H. P.
10,0
/10
Reviewed 3 week(s) ago
Hotel staff is friendly, rooms are clean.
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Accommodation's Reply
09 Jun 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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Y***i
Staycation
9,1
/10
Reviewed 3 week(s) ago
The executive room was excellent. It was fully equipped, clean, comfortable, and smelled great. I'll definitely be back.
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1 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear Valued Guest, On behalf of the management and staff of Pacific Hotel, we respectfully inform you that we appreciate your trust in choosing to stay with us at Pacific Hotel Balikpapan. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management Team, Pacific Hotel Balikpapan
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Y***i
8,5
/10
Reviewed 3 week(s) ago
The hotel's superior rooms are nice. Each room has a bathtub. However, the superior rooms lacked a pleasant scent, the curtains were dirty, and the chairs smelled a bit musty. However, it's well worth the price, the room size, and the location.
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Accommodation's Reply
09 Jun 2026
Dear Valued Guest, On behalf of the management and staff of Pacific Hotel, we respectfully inform you that we appreciate your trust in choosing to stay with us at Pacific Hotel Balikpapan. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management Team, Pacific Hotel Balikpapan
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E***e
Staycation
10,0
/10
Reviewed 3 week(s) ago
My first stay was because I saw a promo price on the app for only around 300 rupiah, and I immediately went for it. I happened to want to avoid a crowded house due to the holiday season. So far so good, God willing, I'll be back and will definitely recommend it to my family or friends visiting BPPN. Thank you so much to the staff who made my stay comfortable 🖤😍
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Accommodation's Reply
09 Jun 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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ld
lica d.
10,0
/10
Reviewed 3 week(s) ago
The staff is very friendly, the parking is good, the rooms are spacious!
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Accommodation's Reply
09 Jun 2026
Dear Pacific Hotel guests, greetings from Pacific Hotel. We sincerely thank you for choosing Pacific Hotel Balikpapan. Your valuable feedback is part of our commitment to providing "clean and comfortable service," and we will incorporate it to offer even better service in the future. Thank you once again, and we will do our utmost to ensure you have an enjoyable and memorable stay at Pacific Hotel Balikpapan. Thank you. Sincerely, The Management of Pacific Hotel
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hs
heru s.
10,0
/10
Reviewed 4 week(s) ago
The hotel staff is friendly. There are many food vendors around the hotel.
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Accommodation's Reply
28 May 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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ad
agung d.
Leisure
10,0
/10
Reviewed 5 week(s) ago
An old but well-maintained hotel. The food is good, but check-in took a while, even though we arrived at almost 4 p.m., and it's not really kid-friendly because there's no swimming pool.
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1 people find it helpful
Accommodation's Reply
28 May 2026
Dear Valued Guests, On behalf of the management and all staff, Pacific Hotel Balikpapan would like to express our sincere gratitude for choosing to stay at Pacific Hotel Balikpapan. We appreciate your feedback and will take this suggestion into consideration to improve our services. Thank you for your comments. We hope our services have provided you with a memorable and enjoyable experience during your stay at Pacific Hotel Balikpapan. Sincerely, The Management, Pacific Hotel Balikpapan
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E***l
10,0
/10
Reviewed 5 week(s) ago
My go-to hotel for business trips to Balikpapan. The staff is friendly and helpful, and the prices are budget-friendly, with excellent amenities and breakfast. I always stay here when I'm on business in Balikpapan.
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Accommodation's Reply
28 May 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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J***r
Business
9,4
/10
Reviewed 6 week(s) ago
In my personal opinion, bathrooms with bathtubs aren't everyone's cup of tea; a swimming pool might be a nice addition. However, its location across from the Grand Mosque and Restu Ibu Hospital is one of the hotel's advantages. Overall, it's a good value for the price, making it attractive for business travelers.
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Accommodation's Reply
28 May 2026
Dear Valued Guest, On behalf of the management and staff of Pacific Hotel, we respectfully inform you that we appreciate your trust in choosing to stay with us at Pacific Hotel Balikpapan. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management Team, Pacific Hotel Balikpapan
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M***M
Medical
8,2
/10
Reviewed 6 week(s) ago
The hotel's location is quite strategic, in the city center, and close to Restu Ibu Hospital.
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Accommodation's Reply
08 May 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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WS
Wahyu S.
Business
10,0
/10
Reviewed 6 week(s) ago
The service and friendliness of the employees are ok
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Accommodation's Reply
08 May 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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A***h
Staycation
8,4
/10
Reviewed 7 week(s) ago
It can be an alternative accommodation option that is worth it.
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Accommodation's Reply
08 May 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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Putri P. A.
Staycation
8,5
/10
Reviewed 7 week(s) ago
Thank you so much, I've stayed here twice and the service was friendly and satisfying. 🤩 The strategic location, which is easy to get everywhere on foot, is really helpful.
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Accommodation's Reply
04 May 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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Y***n
Business
9,4
/10
Reviewed 7 week(s) ago
Newly built hotel, new rooms, clean, comfortable, and friendly staff. The rooms are perhaps a little on the small side. Cool air conditioning, hot water, fast Wi-Fi, smart TV, and ample parking. Close to parks, beaches, malls, and entertainment venues.
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Accommodation's Reply
04 May 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback and comments are invaluable in upholding our motto of "Clean and Comfortable," and we will use your suggestions to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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I***h
Business
8,5
/10
Reviewed 8 week(s) ago
Nice hotel... Stayed here during a business trip...
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Accommodation's Reply
04 May 2026
Dear Valued Guest, On behalf of the management and staff, Pacific Hotel Balikpapan would like to express our gratitude for choosing to stay with us. Your feedback reflects our commitment to our motto, "Clean and Comfortable," and we will use your comments to further improve our services. Thank you for your feedback. We hope your stay at Pacific Hotel Balikpapan was memorable and positive. Sincerely, The Management, Pacific Hotel Balikpapan
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