8,5
Very Good
From 3.091 reviews
Provided by travelers on
Cleanliness

8,5

Room Comfort

8,5

Meal

8,4

Location

8,7

Service and Facilites

8,6

People often mention about Golden Tulip Jineng Resort Bali
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Staff Friendliness (69)
Ambiance (65)
Distance to City Center (64)
Bedroom (61)
Taste (56)
Accessibility (55)
Hotel Area (55)
Variety (53)
Bathroom (51)
Room Space (50)
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Traveler Reviews Golden Tulip Jineng Resort Bali

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40
Customer reviews
e***n
icon-origin-TRAVELOKA
5,6
/10
Reviewed 2 week(s) ago
The room on the second floor has a city view, and is on a main road, making it very noisy at night. The room is dusty, even the toilet is so dusty that it's hard to know where to put your towels. The floor is also dirty, and the carpet under the mattress smells. The window curtains also smell of dust. The only thing that's better is the mattress. Even the selfie stick is missing, and the high reviews are unreasonable. I won't be staying there again🙏
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1 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We’re very sorry to hear that your stay did not meet expectations, and we sincerely apologize for the inconveniences you experienced during your time with us. Cleanliness and guest comfort are top priorities for us, and we regret that your room did not reflect our usual standards. Your comments regarding the dust, carpet, curtains, and overall room condition have been forwarded to our housekeeping and maintenance teams for immediate review and corrective action. We also understand how important a quiet environment is for rest, and we apologize for the disturbance caused by traffic noise. We will continue to explore better soundproofing solutions, especially for rooms facing the main road. While we're glad to know that the mattress provided comfort, we regret that this alone was not enough to make your stay enjoyable. We value your input, and we hope you'll consider giving us another opportunity in the future to provide a better experience. Warm regards, The Management of Golden Tulip Jineng Resort Bali
V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
A highly recommended place to visit again. The staff are very friendly. I suggest checking the TV in the room because there are no broadcasts even though it is entertainment for children in the room. Everything else is ok. Thank you.
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Accommodation's Reply
24 Jul 2025
Dear Valued Guest, Thank you for your kind recommendation and for sharing your recent experience with us. We’re delighted to know you enjoyed your stay and appreciated our friendly staff. We also truly appreciate your feedback regarding the TV in the room. Please accept our apologies for the inconvenience—our team will look into this to ensure better in-room entertainment, especially for our young guests. We look forward to welcoming you and your family back for another pleasant stay at Golden Tulip Jineng Resort Bali. Warm regards, The Management of Golden Tulip Jineng Resort Bali
S***y
icon-origin-TRAVELOKA
6,8
/10
Reviewed 2 week(s) ago
The staff is not very responsive and the service is always slow so I wait too long.
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Accommodation's Reply
24 Jul 2025
Dear Valued Guest, Thank you for your honest feedback. We sincerely apologize for the slow response and service you experienced during your stay. This is certainly not the level of hospitality we aim to provide, and your comments have been shared with the team for immediate follow-up and improvement. We truly value your input, as it helps us identify areas where we can do better. We hope to have the chance to welcome you back and deliver the warm, attentive service that our guests deserve. Warm regards, The Management of Golden Tulip Jineng Resort Bali
A***a
icon-origin-TRAVELOKA
9,1
/10
Reviewed 3 week(s) ago
The check-in process took a bit long, about 50 minutes because they said there was a group there.
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Accommodation's Reply
24 Jul 2025
Dear Valued Guest, Thank you for taking the time to share your experience. We’re truly sorry for the delay during your check-in process and understand how frustrating it must have been to wait, especially after a long journey. Your feedback is important, and we’re working with our team to improve the check-in experience—especially during high occupancy periods or when group arrivals are involved. We hope the rest of your stay was enjoyable, and we truly appreciate your patience and understanding. We look forward to the opportunity to serve you better on your next visit. Warm regards, The Management of Golden Tulip Jineng Resort Bali
Y***a
icon-origin-TRAVELOKA
8,3
/10
Reviewed 3 week(s) ago
The location is easy to find, the atmosphere is comfortable, the staff is friendly, the check-in and check-out process is fast and not complicated, it's just that at night I ordered fried noodles at a fairly high price but the quality of the taste was too salty to the point that it was inedible, the breakfast menu is delicious though
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Accommodation's Reply
24 Jul 2025
Dear Valued Guest, Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed our convenient location, comfortable atmosphere, friendly service, and smooth check-in and check-out process. We're also glad that you found our breakfast menu to your liking. However, we sincerely apologize that your dinner experience did not meet your expectations. Your feedback regarding the fried noodles has been noted and shared with our culinary team for immediate review and improvement. We truly appreciate your input and hope to welcome you back again soon for a better and more satisfying experience. Warm regards, The Management of Golden Tulip Jineng Resort Bali
A***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,1
/10
Reviewed 4 week(s) ago
Order a family suite room, got it in the front area, at night it's very noisy because it's in front of the main road.. the room is not soundproof. Is it true that the person in the next room coughing can be heard clearly.. The toilet and all the lights are dim, even though the CS said this is a resort with standards like that, it should be excluded for family suite rooms, because guests will definitely stay with children.. at least the room lights should be bright.. The furniture in the room is all old, needs to be rejuvenated.. as for breakfast, it's just okay..
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Accommodation's Reply
07 Jul 2025
Dear Valued Guest, Thank you very much for your detailed feedback. We’re truly sorry to hear that your stay did not meet expectations, especially in regard to noise levels, room lighting, and the condition of the furniture. Your concerns are very valid, especially for a Family Suite where comfort should be the priority. We understand how important restful nights and a bright, welcoming space are, especially when traveling with children. Please rest assured that your input will be shared with our team for evaluation and follow-up. We are currently working on room improvements, and your comments help us identify the areas that need the most attention. We hope to have the chance to welcome you back again in the future with a much better experience. Warm regards, The Management of Golden Tulip Jineng Resort Bali
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Samuel T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,2
/10
Reviewed 4 week(s) ago
City room wasn't soundproof, noise from the street easily came into the room. Since the hotel is right by a main road, it was really noisy. Maybe the soundproofing can be improved.
1 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the street noise during your stay. Your input regarding the soundproofing is truly appreciated and will be taken into consideration as we continue to improve our guest experience. We hope to have the opportunity to welcome you back again, perhaps in one of our pool view rooms for a quieter and more relaxing stay. Warm regards, The Management of Golden Tulip Jineng Resort Bali
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Erikson P. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
Comfortable, friendly and clean hotel
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Accommodation's Reply
07 Jul 2025
Dear Valued Guest, Thank you for your kind words! We’re delighted to hear you found our hotel comfortable, friendly, and clean — it truly means a lot to us. We hope to welcome you back again soon for another enjoyable stay at Golden Tulip Jineng Resort Bali! Warn regards, The Management of Golden Tulip Jineng Resort Bali
E***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 4 week(s) ago
I got an upgrade to a pool access room. The pool is great. There is a children's pool, an adult pool, and a pool in front of the room. There are many plants, there is a hut & amphitheater too so the view is very nice. The location of the hotel is also very strategic, there is enough parking. It's just that the road in front of the hotel is often congested.
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Accommodation's Reply
07 Jul 2025
Dear Valued Guest, Thank you for your wonderful review! We’re so glad you enjoyed the pool access upgrade and had a great time exploring our pool areas and lush surroundings — including the hut and amphitheater! It's also nice to hear that you appreciated our strategic location and parking availability. We understand that traffic can be a challenge at certain times, and we truly appreciate your patience with that. Looking forward to welcoming you back for another relaxing stay at Golden Tulip Jineng Resort Bali! Warm regards, The Management of Golden Tulip Jineng Resort Bali
P***Y
icon-origin-TRAVELOKA
9,1
/10
Reviewed 4 week(s) ago
the hotel is very comfortable for children and families, the food is delicious, the rooms are amazing, making you feel at home...
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+5
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Accommodation's Reply
07 Jul 2025
Dear Valued Guest, Thank you so much for your lovely review! We’re truly delighted to hear that you and your family had a comfortable and enjoyable stay with us. It’s wonderful to know that the food, rooms, and overall atmosphere made you feel right at home — that’s exactly the experience we hope to create for our guests! We look forward to welcoming you and your loved ones back to Golden Tulip Jineng Resort Bali for more memorable moments together. Warm regards, The Management of Golden Tulip Jineng Resort Bali
B***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly from the front office to the room cleaners. Very helpful when you need something. The restaurant food at breakfast is very varied every day and the taste is also delicious. The room is always cleaned. A very pleasant stay experience. Always success Golden Tulip Jineng Resort!
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2 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Valued Guest, Thank you so much for your wonderful review! We're thrilled to hear that you had a pleasant stay and that our team, from front office to housekeeping, made a positive impression. 😊 It’s great to know you enjoyed the daily variety and taste of our breakfast, as well as the cleanliness of your room. Your kind words truly mean a lot to us, and we’ll be sure to share them with the entire team. Looking forward to welcoming you back soon at Golden Tulip Jineng Resort Bali. Wishing you all the best! Warm regards, The Management of Golden Tulip Jineng Resort Bali
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ANIAH T. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
the most comfortable spacious resort... cool view... like the service... always successful...
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Accommodation's Reply
26 Jun 2025
Dear Valued Guest, Thank you for your amazing review! We are delighted to hear that you had such an exceptional experience during your stay with us. We hope to have the chance to welcoming you back for another fantastic stay in the future! Warm regards, The Management of Golden Tulip Jineng Resort Bali
T***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,6
/10
Reviewed 6 week(s) ago
The hotel is cool, very nice. The staff is friendly, the hotel is clean, spacious. The food is varied but the taste is still lacking, maybe not my taste. But overall everything is good and interesting🥰
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Accommodation's Reply
26 Jun 2025
Dear Valued Guest, Thank you so much for your kind review! We're glad to hear that you enjoyed your stay, appreciated the cleanliness, spaciousness, and the friendliness of our team. 😊 We truly value your feedback on the food, we'll definitely share it with our culinary team to see how we can improve the taste and better cater to various preferences. We hope to welcome you back again soon for an even better experience! Warm regards, The Management of Golden Tulip Jineng Resort Bali
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,2
/10
Reviewed 7 week(s) ago
For the cleanliness of the room, sofa, bathroom was not very clean and for breakfast during my 3 days 2 nights stay, the menu was always the same.
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Accommodation's Reply
26 Jun 2025
Dear Valued Guest, Thank you for your feedback. We’re truly sorry to hear that the cleanliness of the room, sofa, and bathroom did not meet your expectations. We also appreciate your comments regarding the breakfast variety during your stay. Your feedback is valuable to us and will be shared with our housekeeping and culinary teams to ensure improvements are made. We aim to provide a comfortable and enjoyable experience for all our guests, and we regret that we fell short during your visit. We hope to have the opportunity to welcome you back in the future with a better experience. Warm regards, The Management of Golden Tulip Jineng Resort Bali
D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 7 week(s) ago
The hotel staff is friendly, the place is very comfortable for children too
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1 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Valued Guest, First and foremost, thank you for choosing Golden Tulip Jineng Resort Bali as your accommodation. We are delighted to hear that you found our hotel comfortable for you and your beloved family. We hope to have the chance to welcoming you back for an even better stay in the future! Warm regards, The Management of Golden Tulip Jineng Resort Bali
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Breva N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 8 week(s) ago
nice hotel for my family short escape
2 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Valued Guest, First and foremost, thank you for choosing Golden Tulip Jineng Resort Bali as your accommodation. We are delighted to hear that you and your family had a great experience during your stay with us. We hope to welcoming you back for an even better stay in the future! Warm regards, The Management of Golden Tulip Jineng Resort Bali
F***y
icon-Business
Business
icon-origin-TRAVELOKA
6,8
/10
Reviewed 10 week(s) ago
Golden Tulip Hotel has the most rules, very disturbing.. Very noisy with vehicles coming and going because it is on the main road and the soundproofing of the room is not good..
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5 people find it helpful
Accommodation's Reply
01 Jun 2025
Dear Valued Guest, Dear Guest, Thank you for sharing your feedback. We apologize if our hotel policies felt restrictive during your stay. We also regret the noise from nearby traffic and understand how this may have affected your comfort. We appreciate your comments and will look into ways to improve the room soundproofing and overall guest experience. Thank you for choosing us, and we hope to have the opportunity to welcome you back for a better stay. Warm regards, The Management of Golden Tulip Jineng Resort Bali
Marina H.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 11 week(s) ago
comfortable with cheap price cheap but clean and comfortable
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3 people find it helpful
Accommodation's Reply
16 May 2025
Dear Valued Guest, Thank you for your kind review. We’re pleased to know you found the stay both clean and comfortable, and that you appreciated the value offered. Your satisfaction means a lot to us. We hope to welcome you back again soon. Warm regards, The Management of Golden Tulip Jineng Resort Bali
Tangguh B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 12 week(s) ago
All staff are very friendly and helpful, prices are affordable, rooms are very comfortable, all complaints are resolved immediately, very pleasant.
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2 people find it helpful
Accommodation's Reply
16 May 2025
Dear Valued Guest, Thank you for your kind words and positive feedback. We’re delighted to hear that you had a pleasant stay and that our team was able to assist you promptly. Your satisfaction is our priority, and we truly appreciate your recommendation. We look forward to welcoming you back again soon. Warm regards, The Management of Golden Tulip Jineng Resort Bali
Melly M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 12 week(s) ago
very good. nice location close to the main road in Kuta
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Accommodation's Reply
09 May 2025
Dear Valued Guest, Thank you for your kind review! We're glad to know you enjoyed our convenient location in the heart of Kuta. We look forward to welcoming you back at Golden Tulip Jineng Resort Bali. Warm regards, The Management of Golden Tulip Jineng Resort Bali
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