7,6
Pleasant
From 1.085 reviews
Provided by travelers on
Cleanliness

7,5

Room Comfort

7,6

Meal

7,6

Location

7,8

Service and Facilites

7,6

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Staff Friendliness (2)
Bedroom (2)
Distance to City Center (1)
Surroundings (1)
Accessibility (1)
Ambiance (1)
Soundproof (1)
Bathroom (1)
Price (1)
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Traveler Reviews Belvena Hotel

Number of reviews per page
20
40
Customer reviews
Siti
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Leisure
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6,5
/10
Reviewed 2 week(s) ago
The bathroom and bedsheets were not hygienic. There was no bottled drinking water, when I arrived at the room I went back to the reception to get drinking water but it turned out I had to pay 10,000 per bottle. Oh well
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1 people find it helpful
Paul G.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
very close and cheap and practical
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Spartakus b.
icon-origin-TRAVELOKA
5,0
/10
Reviewed 52 week(s) ago
I already paid using Payletter, but I can't enter the room. Not fun.
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5 people find it helpful
Sherina g.
icon-origin-TRAVELOKA
5,5
/10
Reviewed 79 week(s) ago
Kamar sama sekali tidak sesuai dengan di foto. Tembok kotor, sprei kotor, selimut selembar kain tipis. Wastafel karatan. Wc kotor. Pindah kamar karena ac tidak dingin malah seperti kipas angin. Sangat-sangat mengecewakan dengan harga tidak sebanding.
2 people find it helpful
Siti
icon-origin-TRAVELOKA
6,0
/10
Reviewed 80 week(s) ago
Kasurnya sudah harus di ganti karena kawat per nya udah pada nimbul jadi tidurpun tidak nyenyak malah badan pada sakit yang ada. Mahal nya doang saya buka kamar dengan harga tertinggi.
3 people find it helpful
Eka D. S.
icon-origin-TRAVELOKA
5,4
/10
Reviewed 81 week(s) ago
Room 502 AC is on but hot, bed sheets are dirty. Excellent.
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2 people find it helpful
Try S.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 123 week(s) ago
Book direct check-in, the process is easy, good service.
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4 people find it helpful
Hana S. S.
icon-origin-TRAVELOKA
4,8
/10
Reviewed 126 week(s) ago
Inappropriate, spooky, dirty, lots of dust.
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2 people find it helpful
Lilis K.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 138 week(s) ago
Semenjak TV pake STB ini malah gak ada suara TV dan pihak hotelnya gimana si dan airnya tiba-tiba mati begitu aja.
2 people find it helpful
Hendra L.
icon-origin-TRAVELOKA
6,3
/10
Reviewed 144 week(s) ago
The bed is not good at all. The spring bed already almost broken.
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Intan P. S.
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5,5
/10
Reviewed 147 week(s) ago
The room is very shabby. Ac leaked, sink leaked flood. The walls are very dirty, the blankets even use sheets. The elevator is off. This is an honest review, a bit surprised to see the room .
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8 people find it helpful
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mochamad i.
icon-origin-TRAVELOKA
6,2
/10
Reviewed 152 week(s) ago
The service is lacking, there are no towels and soap. Even though I used to often stay in Belvena, the service was really good (in the past).
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8 people find it helpful
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M WiLDAN R.
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8,5
/10
Reviewed 155 week(s) ago
Next, give soap and toothbrush.
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5 people find it helpful
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Andre R.
icon-origin-TRAVELOKA
5,5
/10
Reviewed 160 week(s) ago
Not according to what is in the photo, the room smells of mice, there is no soap, no tissue, no drinking water. Towels look dirty. The elevator died, it was very tiring to go up the stairs to the 4th floor. The inn should be clean at a minimum price of 200. Very disappointing.
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2 people find it helpful
Sucipto
icon-origin-TRAVELOKA
6,0
/10
Reviewed 161 week(s) ago
The room is not clean, smells and the bathroom is not noticed, the shower is clogged as a result, water is everywhere and there is no soap/shampoo & I'm a lazy person to ask so I bought my own and the toilet was dirty. I stayed there all day holding bowel movements waiting to move to a new hotel to defecate, please pay attention to the room facilities again.
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2 people find it helpful
Richard A. M.
icon-origin-TRAVELOKA
5,2
/10
Reviewed 172 week(s) ago
Receptionist nya tidak sopan. Sabun dan ketersedian lainnya tidak ada di dalam kamar hotel.
2 people find it helpful
Muhamad Z. I. A.
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8,5
/10
Reviewed 172 week(s) ago
The bathroom door couldn't be closed because it was jammed.
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2 people find it helpful
Ivan
icon-origin-TRAVELOKA
8,5
/10
Reviewed 174 week(s) ago
Thank you for providing good facilities to unwind in the city of West Jakarta. Let's order in the application and have a pleasant stay to relieve fatigue after carrying out today's routine.
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1 people find it helpful
Shandyta D.
icon-origin-TRAVELOKA
6,1
/10
Reviewed 176 week(s) ago
When you check in, you don't get towels, you have to ask first. When given, all soap and toothbrushes in general. The result is no toothbrush. The sheets are also dirty. The TV remote doesn't work at all.
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9 people find it helpful
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Ismet S.
icon-origin-TRAVELOKA
5,2
/10
Reviewed 177 week(s) ago
Pillows, blankets, dirty towels, dirty bathrooms, do not get drinking water and toothbrushes are not paid attention to the cleanliness of the rooms.
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3 people find it helpful
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