8,6
Very Good
From 7.532 reviews
Provided by travelers on
Cleanliness

8,8

Room Comfort

8,7

Meal

8,6

Location

8,7

Service and Facilites

8,6

People often mention about CLARO Kendari
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Ambiance (76)
Bedroom (73)
Staff Friendliness (70)
Hotel Area (66)
Accessibility (59)
Bathroom (59)
Variety (59)
Room Space (58)
Taste (56)
Distance to City Center (54)
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Traveler Reviews CLARO Kendari

Number of reviews per page
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40
Customer reviews
M***h
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 day(s) ago
The hotel staff was very friendly and helpful at check in.
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Accommodation's Reply
28 Jul 2025
Dear Mr. M. Warmest greetings from Claro Kendari. Thank you for trusting us. Thank you for taking the time to share your pleasant experience at Claro Kendari, especially regarding the facilities and services. We are very grateful to be able to serve, assist, and provide services to you with all our heart. We will use your feedback as motivation. Hopefully, in the future we can provide better service and be the best. We look forward to serving you again on your next visit to Claro Kendari. Best regards, Syahrir Ramadan. General Manager.
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A***o
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 day(s) ago
The best hotel in Kendari. The process of check-in and check-out are fast.
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Accommodation's Reply
28 Jul 2025
Dear Mr. A. Warm greetings from Claro Kendari. Thank you for trusting us. Thank you for taking the time to share your pleasant experience at Claro Kendari, especially regarding the facilities and services. We are very grateful to be able to serve, assist, and provide services to you with all our heart. We will use your feedback as motivation. Hopefully, in the future we can provide better service and be the best. We look forward to serving you again on your next visit to Claro Kendari. Best regards, Syahrir Ramadan. General Manager.
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Munafri D.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Friendly staff, clean and soundproof hotel
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Accommodation's Reply
24 Jul 2025
Dear Mr. Munafri D. Warmest greetings from Claro Kendari. Thank you for trusting us. Thank you for taking the time to share your pleasant experience at Claro Kendari, especially regarding the facilities and services. We are very grateful to be able to serve, assist, and provide services to you with all our heart. We will use your feedback as motivation. Hopefully, in the future we can provide better service and be the best. We look forward to serving you again on your next visit to Claro Kendari. Best regards, Syahrir Ramadan. General Manager.
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e***y
icon-origin-TRAVELOKA
6,6
/10
Reviewed 4 week(s) ago
the staff, especially the receptionist, are not very friendly :(
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Accommodation's Reply
18 Jul 2025
Dear Mrs. E. Warm greetings from Claro Kendari. We will evaluate your feedback and use it as motivation. We hope to provide even better service and become the best in the future. We sincerely hope to be able to serve you again at Claro Kendari. Best regards, Syahrir Ramadan, General Manager.
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t***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
Very good service, clean hotel, but in my opinion the bed needs to be replaced, for a star hotel standard, hopefully it will be even more successful.
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1 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Mr. T. Warm greetings from Claro Kendari. Thank you for trusting us. Thank you also for taking the time to share your pleasant experience while at Claro Kendari, especially regarding the facilities and services. We are very grateful to be able to serve, assist, and provide services to you with all our heart. We will use your response as motivation. Hopefully in the future we can provide better service and be the best. We are waiting and hope to be able to serve you again, on your next visit to Claro Kendari. Best regards, Syahrir. General Manager.
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a***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The best hotel in Kendari city, rooms, breakfast, staff ⭐⭐⭐⭐⭐
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Accommodation's Reply
29 Jun 2025
Dear Mrs. A. Warm greetings from Claro Kendari. Thank you for trusting us. Thank you also for taking the time to share your experience while at Claro Kendari, especially regarding the facilities and services. We are very grateful to be able to serve you with all our heart. We will use your response as motivation. Hopefully in the future we can provide better service and be the best. We are waiting and hope to be able to serve you again, on your next visit to Claro Kendari…. Best regards, Syahrir. General Manager.
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
Clean hotel, good breakfast, maybe one minus. When ordering free decor, you can't. Because it is paid and quite expensive. Whereas usually in other hotels it is free and not charged
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Accommodation's Reply
03 Jul 2025
Dear Ms. S. Warm greetings from Claro Kendari. Thank you for sharing your moments during your stay at Claro Kendari. We will evaluate your feedback and use it as motivation. Hopefully in the future we can provide better service and be the best. We greatly hope to be able to serve you again at Claro Kendari. Best regards, Syahrir. General Manager.
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Syawal R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Excellent... Comfortable and clean... Very nice hotel for a weekend getaway.
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Accommodation's Reply
29 Jun 2025
Dear Mr. Syawal. Warm greetings from Claro Kendari. Thank you for trusting us. Thank you also for taking the time to share your pleasant experience while at Claro Kendari, especially regarding the facilities and services. We are very grateful to be able to serve, help, and provide services to you with all our heart. We will use your response as motivation. Hopefully in the future we can provide better service and be the best. We are waiting and hope to be able to serve you again, on your next visit to Claro Kendari. Best regards, Syahrir. General Manager.
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ali a.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The price is expensive, but the service standard is very good and satisfying.
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Accommodation's Reply
23 Jun 2025
Dear Mr. Ali A. Warm greetings from Claro Kendari. Thank you for trusting us. Thank you also for taking the time to share your pleasant experience while at Claro Kendari, especially regarding the facilities and services. We are very grateful to be able to serve, assist, and provide services to you with all our heart. We will use your response as motivation. Hopefully in the future we can provide better service and be the best. We are waiting and hope to continue to serve you again, on your next visit to Claro Kendari. Best regards, Syahrir. General Manager.
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Syawal R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
amazing... very pleasant to stay in this hotel.... full of tranquility, friendliness, comfortable facilities and the food is also delicious.... bravo Claro
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Accommodation's Reply
17 Jun 2025
Dear Mr. Syawal. Warm greetings from Claro Kendari. Thank you for trusting us. Thank you also for taking the time to share your pleasant experience while at Claro Kendari, especially regarding the facilities and services. We are very grateful to be able to serve, help, and provide services to you with all our heart. We will use your response as motivation. Hopefully in the future we can provide better service and be the best. We are waiting and hope to be able to serve you again, on your next visit to Claro Kendari. Best regards, Syahrir. General Manager.
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F***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 7 week(s) ago
very impressive and the rooms etc are clean
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Accommodation's Reply
17 Jun 2025
Dear Mr. F*n. Warm greetings from Claro Kendari. Thank you for trusting us. Thank you also for taking the time to share your pleasant experience while at Claro Kendari, especially regarding the facilities and services. We are very grateful to be able to serve, help, and provide services to you with all our heart. We will use your response as motivation. Hopefully in the future we can provide better service and be the best. We are waiting and hope to be able to serve you again, on your next visit to Claro Kendari. Best regards, Syahrir. General Manager.
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H***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
The hotel is nice and clean, located in the city center, close to everywhere.
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Accommodation's Reply
10 Jun 2025
. Dear Mrs. H. Warm greetings from Claro Kendari. Thank you for trusting us. Thank you also for taking the time to share your experience while at Claro Kendari, especially regarding the facilities and services. We are very grateful to be able to serve you with all our heart. We will use your response as motivation. Hopefully in the future we can provide better service and be the best. We are waiting and hope to be able to serve you again, on your next visit to Claro Kendari…. Best regards, Syahrir. General Manager.
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Herwin R.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
Strategic location. Clean room. Good food.
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Accommodation's Reply
10 Jun 2025
Dear Mr. H. Warm greetings from Claro Kendari. Thank you for trusting us. Thank you also for taking the time to share your pleasant experience while at Claro Kendari, especially regarding the facilities and services. We are very grateful to be able to serve, help, and provide services to you with all our heart. We will use your response as motivation. Hopefully in the future we can provide better service and be the best. We are waiting and hope to be able to serve you again, on your next visit to Claro Kendari. Best regards, Syahrir. General Manager.
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G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,4
/10
Reviewed 8 week(s) ago
The hotel staff is friendly, the room service is okay, the breakfast is varied. The downside is that the room is not soundproof and children under 11 years old who are taller than 100cm are charged half the price for breakfast.
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Accommodation's Reply
10 Jun 2025
Dear Mrs. G. Warm greetings from Claro Kendari. Thank you for sharing your moments during your stay at Claro Kendari. We will evaluate your feedback and use it as motivation. Hopefully in the future we can provide better service and be the best. We hope to be able to serve you again at Claro Kendari. Best regards, Syahrir. General Manager.
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O***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 8 week(s) ago
The hotel staff was very friendly & helpful during the check-in process. The kids were also comfortable with their room.
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Accommodation's Reply
05 Jun 2025
. Dear Ms. O. Warm greetings from Claro Kendari. Thank you for trusting us. Thank you also for taking the time to share your experience while at Claro Kendari, especially regarding the facilities and services. We are very grateful to be able to serve you with all our heart. We will use your response as motivation. Hopefully in the future we can provide better service and be the best. We are waiting and hope to be able to serve you again, on your next visit to Claro Kendari…. Best regards, Syahrir. General Manager.
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e***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
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Accommodation's Reply
04 Jun 2025
Dear Ms. E. Warmest Greetings from Claro Kendari. Thank you for sharing your moments during your stay at Claro Kendari. We look forward to welcoming you and your family back to Claro Kendari. Best Regards, Syahrir. General Manager.
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Y***i
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 9 week(s) ago
Good hotel, staff is very friendly, room is clean.
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Accommodation's Reply
26 May 2025
Dear Mrs.Y We are delighted to read your feedback, the team will be trilled to hear these kind word. It’s truly our pleasure to be of service to all of you. The entire team will be looking forward to welcoming you back to Claro kendari Sincerely, Syahrir Ramadan General Manager
St Magfirah
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 10 week(s) ago
The hotel staff is very friendly, very helpful
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Accommodation's Reply
21 May 2025
Dear St. Magfirah. Warm greetings from Claro Kendari. Thank you for trusting us. Thank you also for taking the time to share your experience while at Claro Kendari, especially regarding the facilities and services. We are very grateful to be able to serve you with all our heart. We will use your response as motivation. Hopefully in the future we can provide better service and be the best. We are waiting and hope to be able to serve you again, on your next visit to Claro Kendari…. Best regards, Syahrir. General Manager.
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s***i
icon-origin-TRAVELOKA
8,3
/10
Reviewed 10 week(s) ago
The room is comfortable but noisy because it is not soundproof, there are always lots of ants in the tea and coffee making area. Please note that it should be sprayed with ant killer so that we don't put food and drinks in contact with ants/insects. The hot water in the bathroom doesn't work properly and the tap leaks.
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Accommodation's Reply
23 May 2025
Dear Mrs. S. Warm greetings from Claro Kendari. We will evaluate your response and use it as motivation. Hopefully in the future we can provide better service and be the best. We greatly hope to be able to serve you again at Claro Kendari. Best regards, Syahrir. General Manager.
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Guest
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 11 week(s) ago
The taste of the breakfast menu is good but could be more variety.
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Accommodation's Reply
16 May 2025
Dear Mr. Guest. Warm greetings from Claro Kendari. Thank you for trusting us. Thank you also for taking the time to share your pleasant experience while at Claro Kendari, especially regarding the facilities and services. We are very grateful to be able to serve, assist, and provide services to you with all our heart. We will use your response as motivation. Hopefully in the future we can provide better service and be the best. We are waiting and hope to continue to serve you again, on your next visit to Claro Kendari. Best regards, Syahrir. General Manager.
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Number of reviews per page
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