Stefanus M. U.
Business
8,5
/10
Reviewed 3 day(s) ago
Everything is good but the room on the 3rd floor can't use Wi-Fi.
See original
Find this review helpful?
Sylvia Hotel Premier
Explore Sylvia Hotel Premier
Overall Ratings & Reviews Sylvia Hotel Premier
Traveloka (3.997)
Other sources (26)
8,5
Very Good
From 3.997 reviews
Provided by travelers on
Cleanliness
8,6
Room Comfort
8,6
Meal
8,4
Location
8,6
Service and Facilites
8,5
People often mention about Sylvia Hotel Premier
All
Bedroom (48)
Bathroom (46)
Staff Friendliness (45)
Room Space (43)
Hotel Area (40)
Distance to City Center (37)
Accessibility (37)
Ambiance (36)
Taste (35)
Variety (35)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Sylvia Hotel Premier
Number of reviews per page
20
40
Customer reviews
Verified Traveler
8,5
/10
Reviewed 2 week(s) ago
It's quite clean and the service is good
See original
Find this review helpful?
A***d
Business
9,7
/10
Reviewed 2 week(s) ago
8.6 out of 10, friendly staff, okay room for the price of 400. Breakfast is quite good, but the side dishes/protein & fruit are not very varied.
See original
Find this review helpful?
F***a
8,8
/10
Reviewed 2 week(s) ago
The downside is that the shower water isn't hot enough and it's not soundproof, making it a bit noisy outside. The room is clean, and the bed is spacious and comfortable.
See original
Find this review helpful?
Verified Traveler
Leisure
8,5
/10
Reviewed 4 week(s) ago
The hotel staff was friendly and the rooms were spacious. It was a great family vacation.
See original
Find this review helpful?
Accommodation's Reply
05 Aug 2026
Dear Valued Guest, Thank you for taking the time to write a positive review about Silvia Premier Kupang Hotel. We are delighted to hear that you and your family were satisfied and comfortable with the services we provided. Your review is valuable and encourages us to continue striving to provide the best possible service to all our guests. We hope to welcome you and your family back again in the future. Sincerely, The Management Team
See original
Verified Traveler
8,5
/10
Reviewed 4 week(s) ago
The hotel staff was friendly, the rooms were quite spacious, and the breakfast was not very varied. The children's pool was quite nice.
See original
1 people find it helpful
R***A
Staycation
10,0
/10
Reviewed 4 week(s) ago
Friendly for family vacation.
See original
Find this review helpful?
MH
Mely H.
Staycation
10,0
/10
Reviewed 6 week(s) ago
Amazing....
awesome
cool....
See original
Find this review helpful?
Accommodation's Reply
05 Aug 2026
Dear Ms. Melly H., From Sylvia Premier Coupang Hotel: Thank you for taking the time to write such a valuable review about our hotel. We are delighted to hear that you were satisfied and comfortable with the services and facilities we provided. Thank you again for your compliments. We will use them as motivation to further improve our services. We hope to welcome you again in the future and provide you with an even better experience. Sincerely, The Management Team
See original
A***a
8,8
/10
Reviewed 6 week(s) ago
Compared to others this hotel is better 👍
See original
Find this review helpful?
A***a
Leisure
9,1
/10
Reviewed 6 week(s) ago
Service is better than other hotels.
See original
Find this review helpful?
M***a
10,0
/10
Reviewed 8 week(s) ago
The staff is very friendly, very satisfying even though I only stayed overnight.
See original
Find this review helpful?
Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Warm greetings from Silvia Premier Cupang Hotel. Thank you for taking the time to write a valuable review about our hotel. We are delighted to hear that you were satisfied and comfortable with the services we provided. Your review is very important to us, and we will continue to strive to provide the best possible service to all our guests. We hope to welcome you back again in the future for an even more memorable experience. Sincerely, The Management Team
See original
E***y
Business
8,5
/10
Reviewed 10 week(s) ago
Please replace the toilet floor, or use rubber, so it's not slippery.
See original
Find this review helpful?
b***y
Business
5,4
/10
Reviewed 15 week(s) ago
Hard pillows and hard mattresses, broken gym and lack of variety in the food, not tasty.
See original
1 people find it helpful
Verified Traveler
Business
10,0
/10
Reviewed 15 week(s) ago
Thank you. It was a very comfortable stay at this hotel, it was clean.
See original
2 people find it helpful
D***s
10,0
/10
Reviewed 16 week(s) ago
Very friendly and pleasant, strategic location from the city center and offices.
See original
1 people find it helpful
DB
Dominikus B. D.
Business
10,0
/10
Reviewed 17 week(s) ago
Friendly and prompt service
See original
Find this review helpful?
S***e
Transit
8,3
/10
Reviewed 20 week(s) ago
A few stains on the bedsheet, but I checked in so late at night and was too tired to ask for a change.
Find this review helpful?
E***Y
Leisure
8,2
/10
Reviewed 22 week(s) ago
My seven-day stay here was enjoyable. The place was clean, the room service was good, and the food was delicious. My suggestion is that the room lighting could be improved to make it more comfortable.
See original
Find this review helpful?
Verified Traveler
9,7
/10
Reviewed 25 week(s) ago
Very comfortable and also clean, so you can rest safely.
See original
Find this review helpful?
I***A
10,0
/10
Reviewed 26 week(s) ago
The hotel staff is friendly, check-in is hassle-free, the food is very delicious.
See original
1 people find it helpful
Number of reviews per page
20
40
Products
Copyright © 2026 Traveloka. All rights reserved