People often mention about MaxOneHotel Tidar Surabaya
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Staff Friendliness (122)
Distance to City Center (113)
Bedroom (109)
Bathroom (96)
Ambiance (93)
Accessibility (88)
Hotel Area (88)
Surroundings (86)
Room Space (80)
Check-in/out Time (73)
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Traveler Reviews MaxOneHotel Tidar Surabaya
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Customer reviews
R***i
9,1
/10
Reviewed 7 day(s) ago
The staff is incredibly friendly. Every corner of the hotel is decorated with beautiful paintings. It's very close to Jalan Tunjungan.
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Accommodation's Reply
13 Jan 2026
Dear Ms. R*i, Thank you for your visit and wonderful review during your stay with us. We are delighted to hear that you were impressed with the friendly service of our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be your and your family's first choice.
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Verified Traveler
Staycation
10,0
/10
Reviewed 2 week(s) ago
Recommended for staying in Surabaya
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Accommodation's Reply
13 Jan 2026
Dear Mr./Ms. G*t, Thank you for your visit and wonderful review during your stay with us. We are delighted to hear that you were impressed with the friendly service of our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be the first choice for you and your family.
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bs
bagus s.
Leisure
9,4
/10
Reviewed 2 week(s) ago
It was a very comfortable and enjoyable stay. Close to the city, close to restaurants, Tunjungan Mall, and BG Junction. Check-in was fast, and the staff were all friendly. I'll definitely be back if I'm on holiday in Surabaya. Hopefully, there will be lots of promotions.
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Accommodation's Reply
13 Jan 2026
Dear Ms./Mrs. Bagus S., Thank you for your visit and wonderful review during your stay with us. We are delighted to hear that you were impressed with the friendly service of our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be your and your family's first choice.
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VR
Vinky R. O.
9,4
/10
Reviewed 2 week(s) ago
The most comfortable staycation place in Surabaya City, friendly staff, clean rooms, strategic location, close to culinary places, malls, laundry, and the station.
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Accommodation's Reply
13 Jan 2026
Dear Ms. Winky R.O., Thank you for your visit and wonderful review during your stay with us. We are delighted to hear that you were impressed with the friendly service of our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be your and your family's first choice.
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Verified Traveler
8,8
/10
Reviewed 2 week(s) ago
Friendly service and decent food.
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Accommodation's Reply
13 Jan 2026
Dear Mr./Ms. G*t, Thank you for your visit and wonderful review during your stay with us. We are delighted to hear that you were impressed with the friendly service of our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be the first choice for you and your family.
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S***a
Staycation
10,0
/10
Reviewed 3 week(s) ago
The hotel staff were very friendly and helpful during the check-in process.
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Accommodation's Reply
13 Jan 2026
Dear Ms./Mrs. S*a, Thank you for your visit and wonderful review during your stay with us. We are delighted to hear that you were impressed with the friendly service of our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be the first choice for you and your family.
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SW
Sri W.
10,0
/10
Reviewed 3 week(s) ago
staycation 4 malam yg menyenangkan, semua staff ramah dan sangat helpfull. Kamar luas, AC dingin, amenities lengkap, handuk wangi.
Banyak kuliner enak di sekitar hotel. Terimakasih
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Accommodation's Reply
13 Jan 2026
Dear Ms. Sri W., Thank you for your visit and your wonderful review of your stay. We are delighted that you were impressed with our friendly staff and the comfortable amenities that made your stay even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be your and your family's first choice.
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FC
Fendrick C. P.
Business
10,0
/10
Reviewed 3 week(s) ago
The hotel is clean and comfortable. There are many culinary options in front of the hotel.
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Accommodation's Reply
13 Jan 2026
Dear Mr. Fendiric C.P., Thank you for your visit and wonderful review during your stay with us. We are delighted to hear that you were impressed with the friendly service of our staff and the comfort that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be the first choice for you and your family.
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S***i
Business
9,7
/10
Reviewed 3 week(s) ago
The staff is friendly and helpful, it was a pleasure staying here.
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Accommodation's Reply
13 Jan 2026
Dear Ms./Mrs. S*i, Thank you for your visit and wonderful review during your stay with us. We are delighted to hear that you were impressed with the friendly service of our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be your and your family's first choice.
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MS
Muliadi S.
10,0
/10
Reviewed 4 week(s) ago
Just A Heads Up For Your Information
The room are clean / tidy. The only that matters me was 2 points
. the bedframe was bigger than the mattress, almost most of the time i wanted to go to the window my feet always hit the frame which cause an injury.
. TV channel some are not available
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Accommodation's Reply
13 Jan 2026
Dear Mr/Ms Muliadi S., Thank you for visiting and for your wonderful review of your stay at our hotel. We are delighted to know that you were satisfied with the hospitality of our staff and the comfortable atmosphere that made your stay so special. We hope that Maxone Tidar Surabaya Hotel will continue to be your and your family's top choice.
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Wenny
Staycation
8,8
/10
Reviewed 4 week(s) ago
The service is good, when I borrowed a plate or spoon, they were delivered immediately.
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Accommodation's Reply
13 Jan 2026
Dear Ms. Wenny, Thank you for your visit and your wonderful review of your stay. We are delighted that you were impressed with our friendly staff and the comfortable amenities that made your stay even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be your and your family's first choice.
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NL
NISFAH L.
9,1
/10
Reviewed 6 week(s) ago
Worth the price and quality! Thank you!
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Accommodation's Reply
13 Jan 2026
Dear Mr./Ms. Nifsah L., Thank you for your visit and wonderful review during your stay with us. We are delighted to hear that you were impressed with the friendly service of our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be your first choice for you and your family.
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A
Amalia
Business
9,1
/10
Reviewed 6 week(s) ago
A hotel that puts you in a good working mood... The colors are bright, the interior is adorable. I'll come back next time...
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Accommodation's Reply
13 Jan 2026
Dear Ms./Mrs. Amalia, Thank you for your visit and wonderful review of your stay at our hotel. We are delighted to hear that you were satisfied with our staff's service and the warm and comfortable atmosphere, which made your stay even more special. We hope that Maxone Tidar Surabaya Hotel will continue to be your and your family's top choice.
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ZY
Zaivan Y.
Business
9,1
/10
Reviewed 6 week(s) ago
Cozy room. Great room. Improve the service.
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Accommodation's Reply
13 Jan 2026
Dear Ms. Zaivan Y., Thank you for your visit and wonderful review during your stay with us. We are delighted to hear that you were impressed with the friendly service of our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be the first choice for you and your family.
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N***l
Staycation
9,7
/10
Reviewed 6 week(s) ago
The hotel staff was very friendly and helpful. The rooms were clean and comfortable.
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Accommodation's Reply
13 Jan 2026
Dear Mr./Ms. N*I, Thank you for your visit and wonderful review during your stay with us. We are delighted to hear that you were impressed with the friendly service of our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be the first choice for you and your family.
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R***d
Business
10,0
/10
Reviewed 7 week(s) ago
Comfortable and clean hotel with friendly service
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1 people find it helpful
Accommodation's Reply
13 Jan 2026
Dear Mr./Ms. R*d, Thank you for your visit and wonderful review during your stay with us. We are delighted to hear that you were impressed with the friendly service of our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be your and your family's first choice.
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w
wikantoro
9,4
/10
Reviewed 7 week(s) ago
Hotel in the city center, close to everywhere to find food
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Accommodation's Reply
27 Nov 2025
Dear Mr. Vigantoro, Thank you for your visit and the wonderful review of your stay with us. We are very glad that you were impressed with our staff's service and the comfort that made your stay experience even more special. We hope that MaxOne Hotel Tidar Surabaya will continue to be the first choice for you and your family.
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A***d
Business
9,7
/10
Reviewed 8 week(s) ago
Arrived at 12:30 with the intention of leaving my luggage first, but it turned out I could check in straight away. All the staff were friendly, only the front desk officer was not very responsive in helping open the door even though there were mothers struggling with their children. The location is very strategic, right, left and across from many delicious places to eat. The room curtains are without voile curtains so if you want to raise the curtains in the morning it is not pleasant to see from outside, but if they are closed it makes it gloomy. The location is close to Ps. Turi station. Recommended
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ML
Marsella L.
Leisure
10,0
/10
Reviewed 9 week(s) ago
All the staff are friendly and provide excellent service. The rooms are clean and quite spacious. There are plenty of delicious food options around the hotel. It's also close to Gubeng Station.
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1 people find it helpful
Accommodation's Reply
27 Nov 2025
Dear Ms. Marcella L., Thank you for your visit and for the wonderful review of your stay with us. We are delighted to hear that you were impressed with our staff's service and the comfort that made your experience so special. We hope that MaxOne Hotel Tidar Surabaya will continue to be the first choice for you and your family.
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M***a
Business
10,0
/10
Reviewed 9 week(s) ago
Great subscription, lots of promos using the app
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Accommodation's Reply
27 Nov 2025
Dear M*a, Thank you for your visit and your wonderful review during your stay with us. We are delighted to hear that you were impressed with our staff's service and the comfort that made your stay experience special. We hope that Maxone Hotel Tidar Surabaya will continue to be the first choice for you and your family.