8,2
Very Good
From 12.575 reviews
Provided by travelers on
Cleanliness

8,3

Room Comfort

8,1

Meal

7,8

Location

8,5

Service and Facilites

8,2

People often mention about Whiz Prime Hotel Balikpapan
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Distance to City Center (82)
Staff Friendliness (80)
Bedroom (77)
Ambiance (73)
Accessibility (66)
Bathroom (64)
Check-in/out Time (57)
Hotel Area (57)
Surroundings (55)
Room Space (51)
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Traveler Reviews Whiz Prime Hotel Balikpapan

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40
Customer reviews
Erni
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 day(s) ago
The location is right in the middle of the city, suitable for those who really just want to stay overnight and rest because it is not noisy, the parking is strategic and not complicated, the service is very friendly, comfortable and the rooms are clean.
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1 people find it helpful
J***o
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 day(s) ago
Nice. Calm and comfortable atmosphere.
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S***i
icon-Staycation
Staycation
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10,0
/10
Reviewed 3 day(s) ago
The hotel staff is friendly and the rooms are clean.
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Frans S. B.
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10,0
/10
Reviewed 3 day(s) ago
The location and rooms are comfortable, the staff are friendly and helpful, and the breakfast is varied and delicious.
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N***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
Night view from the window of the highway and residents' houses, near the mall, clean, cool rooms, hot and cold water available in the bathroom and toilet, good service.
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Sastra S.
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Leisure
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9,7
/10
Reviewed 1 week(s) ago
my favorite hotel 🥰 because it prioritizes customers well
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d***a
icon-Business
Business
icon-origin-TRAVELOKA
8,7
/10
Reviewed 3 week(s) ago
The room is quite clean but unfortunately it's a bit cramped, breakfast is just average, 3 star standard
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Accommodation's Reply
13 Aug 2025
Dear Guest, Thank you for taking the time to provide a review of your experience during your stay at our property. We appreciate your appreciation for the cleanliness of the rooms we provide. Regarding the room size and breakfast quality you mentioned, we apologize if they did not fully meet your expectations. This feedback will be taken into consideration by management for future evaluation and service improvements. We are always committed to improving guest comfort and satisfaction, and look forward to welcoming you back in the near future with an even better experience. Sincerely, Nurwahyu Jaelani, General Manager.
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M***a
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 3 week(s) ago
Good, comfort, clean............
1 people find it helpful
Accommodation's Reply
13 Aug 2025
Dear Respected Guest, Thank you for your kind feedback. We're pleased to know you had a comfortable and pleasant stay. We hope to have the pleasure of welcoming you back on your next visit! Best regards Nurwahyu Jaelani General Manager
andi s.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
It's worth staying here, quite close to several locations in the city center. It's a must-try if you're looking for a hotel in Balikpapan.
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Accommodation's Reply
13 Aug 2025
Dear Andi S. Thank you for taking the time to leave a positive review regarding your stay at our hotel. We are delighted to learn that our strategic location in downtown Balikpapan provided you with a comfortable stay. Your recommendation is greatly appreciated, and we hope you had a pleasant overall stay. We look forward to welcoming you back soon! Sincerely, Nurwahyu Jaelani, General Manager.
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Rizky E. I. S.
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Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
Check-in time is made easier, this is my favorite hotel when I'm in Balikpapan.
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Accommodation's Reply
05 Aug 2025
Dear Rizky E.I.S. Thank you for your trust and loyalty as our loyal guest. We are very pleased to know that our hotel's strategic location and easy access to transportation provided comfort during your stay in Balikpapan. Your appreciation for all the staff and employees of Hotel Whiz Prime means a lot to us. Reviews like this are a great motivation to continue providing the best service to all our guests. We look forward to welcoming you back soon! Sincerely, Nurwahyu Jaelani. General Manager
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Rizky E. I. S.
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Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
This hotel is very close to the city, transportation access is very easy, always a regular when going to Balikpapan to stay at Hotel Whiz Prime, the best, always success for all staff and employees of Hotel Whiz Prime.
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1 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear Rizky E.I.S., Thank you for your trust and loyalty as our loyal guest. We are very pleased to know that our hotel's strategic location and easy access to transportation provided comfort during your stay in Balikpapan. Your appreciation for all the staff and employees of Hotel Whiz Prime means a lot to us. Reviews like this are a great motivation to continue providing the best service to all our guests. We look forward to welcoming you back soon! Sincerely,
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Rizky E. I. S.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Awesome, clean, really good hotel
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2 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear Rizky E.I.S. Thank you for your positive review! We are very happy to know that you are satisfied with the cleanliness and quality of our hotel. We hope to welcome you back soon with even better service! Sincerely, Nurwahyu Jaelani, General Manager.
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T***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Whiz Prime Hotel Balikpapan is a budget-friendly 3-star hotel located in the city center, just 15 minutes from the airport and close to malls and local eateries making it ideal for transit or short stays. Guests appreciate the clean, minimalist rooms, helpful staff, and good value for money. While the Wi-Fi and breakfast generally receive positive feedback, some guests note that the rooms can be small or slightly dated, with occasional cleanliness and maintenance issues such as bathroom odors or elevator problems. Overall, it’s a practical and comfortable choice for business travelers or weekend visitors looking for affordability and convenience in Balikpapan.
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Accommodation's Reply
18 Jul 2025
Dear Respected Guest Thank you for taking the time to share your experience at Whiz Prime Hotel Balikpapan. We are pleased to know that you appreciated our strategic location, clean and minimalist rooms, and the service provided by our helpful staff. Your kind words are truly encouraging for our team. We truly appreciate your feedback, and it will help us improve our services. It would be our pleasure to welcome you back at Whiz Prime Hotel Balikpapan! Best Regards Nurwahyu Jaelani General Manager
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Yhona A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Next time I will come here again, because everything is comfortable, everywhere is also close because it is in the city center.
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Accommodation's Reply
09 Jul 2025
Dear Yhona A. Thank you very much for your review! We are glad that you enjoyed your stay with us and were satisfied with the strategic location. We look forward to welcoming you back on your next visit! Best regards, Nurwahyu Jaelani. General Manager
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Yhona A.
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Leisure
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10,0
/10
Reviewed 7 week(s) ago
I'll come here again next time, everything is amazing, it's close to everywhere.
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Accommodation's Reply
09 Jul 2025
Dear Yhona A. Thank you very much for your review! We are glad that you enjoyed your stay with us and were satisfied with the strategic location. We look forward to welcoming you back on your next visit! Best regards, Nurwahyu Jaelani. General Manager.
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B***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Strategic location suitable for out of town business, friendly staff service
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Accommodation's Reply
09 Jul 2025
Dear Guest. Thank you for your positive review! We are glad to hear that our friendly staff and strategic location made your out-of-town trip more comfortable. We look forward to welcoming you back in the future. Best regards, Nurwahyu Jaelani. General Manager
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B***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
The hotel staff is friendly, the location is strategic, suitable for out of town trips with easy access.
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Accommodation's Reply
09 Jul 2025
Dear Guest, Thank you for your positive review! We're delighted to hear that our friendly staff and convenient location made your out-of-town trip more comfortable. We look forward to welcoming you back again soon. Best regards, Nurwahyu Jaelani, General Manager.
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C***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,7
/10
Reviewed 7 week(s) ago
Not bad, only the bathroom lock was broken, luckily it was for the toilet
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Accommodation's Reply
09 Jul 2025
Dear Guest, Thank you for your feedback. We apologize for the inconvenience with our room facilities and will address this matter immediately. We hope to provide you with even better service on your next visit. Best regards, Nurwahyu Jaelani, General Manager.
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 9 week(s) ago
business trip becomes enjoyable, thank you the hotel is comfortable and clean, close to my business destination strategic location
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Accommodation's Reply
09 Jul 2025
Dear Guest. Thank you for your positive review! We are happy to support your business trip with comfort and strategic location. Hopefully we can continue to be the main choice for your next visit! Best regards, Nurwahyu Jaelani. General Manager.
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A***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Everything is perfect, 3 nights here are very comfortable, road access is not tiring, in the middle of the city. The elevator is comfortable, not troublesome. Next time I will stay here again. Very simple, it's close to everywhere. The chicken soto is delicious and the portion is large. Thank you.
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3 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear Guest, Thank you so much for your positive review! We are delighted to hear that you enjoyed your 3-night stay, from the easy access and the elevator, to the delicious food like the chicken soto you enjoyed. Comments like this are incredibly motivating for our team. We look forward to your next visit! Sincerely, Nurwahyu Jaelani, General Manager.
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