Overall Ratings & Reviews Whiz Prime Hotel Balikpapan

Dear Respected Guest Thank you for taking the time to share your experience at Whiz Prime Hotel Balikpapan. We are pleased to know that you appreciated our strategic location, clean and minimalist rooms, and the service provided by our helpful staff. Your kind words are truly encouraging for our team. We truly appreciate your feedback, and it will help us improve our services. It would be our pleasure to welcome you back at Whiz Prime Hotel Balikpapan! Best Regards Nurwahyu Jaelani General Manager

Dear Yhona A. Thank you very much for your review! We are glad that you enjoyed your stay with us and were satisfied with the strategic location. We look forward to welcoming you back on your next visit! Best regards, Nurwahyu Jaelani. General Manager

Dear Yhona A. Thank you very much for your review! We are glad that you enjoyed your stay with us and were satisfied with the strategic location. We look forward to welcoming you back on your next visit! Best regards, Nurwahyu Jaelani. General Manager.

Dear Guest. Thank you for your positive review! We are glad to hear that our friendly staff and strategic location made your out-of-town trip more comfortable. We look forward to welcoming you back in the future. Best regards, Nurwahyu Jaelani. General Manager

Dear Guest, Thank you for your positive review! We're delighted to hear that our friendly staff and convenient location made your out-of-town trip more comfortable. We look forward to welcoming you back again soon. Best regards, Nurwahyu Jaelani, General Manager.

Dear Guest, Thank you for your feedback. We apologize for the inconvenience with our room facilities and will address this matter immediately. We hope to provide you with even better service on your next visit. Best regards, Nurwahyu Jaelani, General Manager.

Dear Guest. Thank you for your positive review! We are happy to support your business trip with comfort and strategic location. Hopefully we can continue to be the main choice for your next visit! Best regards, Nurwahyu Jaelani. General Manager.

Dear Guest, Thank you so much for your positive review! We are delighted to hear that you enjoyed your 3-night stay, from the easy access and the elevator, to the delicious food like the chicken soto you enjoyed. Comments like this are incredibly motivating for our team. We look forward to your next visit! Sincerely, Nurwahyu Jaelani, General Manager.

Dear Guest, Thank you for your positive review! We are delighted to hear that the friendliness of our team, from the security to the restaurant staff, made your stay even more enjoyable. We look forward to welcoming you back soon! Sincerely, Nurwahyu Jaelani, General Manager.

Dear Lisa S. It was a pleasure to be your first stay! Thank you for the positive feedback—we will continue to strive to maintain the comfort, cleanliness, and friendliness of each and every guest. We look forward to welcoming you back in the future!"Sincerely, Nurwahyu Jaelani. General Manager

Dear Guest, We thank you for your review, we look forward to welcoming you back soon. Best regards. Nurwahyu Jaelani. General Manager

Dear Eko H. Thank you for your review, we look forward to welcoming you back soon. Best regards. Nurwahyu Jaelani. General Manager

Dear Guest, We thank you for your review, we look forward to welcoming you back soon. Best regards. Nurwahyu Jaelani. General Manager

Dear Budi S. We apologize for the inconvenience you experienced regarding the parking error and the rudeness of our security. We fully understand that the incident should not have happened and does not reflect the standard of service that we strive for at Whiz Prime Balikpapan. We deeply regret that the situation caused inconvenience to you and your superiors. Regarding the parking issue, we should have provided a better understanding in a better way and did not offend you. We will immediately conduct an internal evaluation regarding the communication method between security officers and guests, so that similar incidents do not happen again in the future. We also deeply regret that the rudeness you experienced made your experience less enjoyable. We will immediately provide retraining to security officers and all hotel staff to ensure that every interaction with guests is carried out with respect and professionalism. We are committed to maintaining the comfort and trust of our guests in all aspects of our service. We understand your decision to cancel your further stay and respect your choice. However, we do hope to have another opportunity to serve you better in the future. If there is anything else you would like to convey or discuss further, we are ready to listen and provide more attention for your satisfaction. Once again, we apologize for the inconvenience caused. Thank you for your constructive feedback and the opportunity to improve our service. We look forward to serving you better in the future. Best regards. Nurwahyu Jaelani. General Manager

Dear Guest, We would like to thank you for your review, we look forward to welcoming you back soon. Best regards. Nurwahyu Jaelani. General Manager.

Dear Valued Guest. Thank you for sharing your positive experience while staying at Whiz Prime Hotel Balikpapan, we are always looking forward to your next visit in the near future! Regards. Nurwahyu Jaelani. General Manager

Dear Respected Guest Thank you for giving us a 5 stars rating! see you back soon at Whiz Prime Balikpapan. Regards Nurwahyu Jaelani General Manager

Dear Valued Guest. Thank you for sharing your positive experience while staying at Whiz Prime Hotel Balikpapan, we are always looking forward to your next visit in the near future! Regards. Nurwahyu Jaelani. General Manager

Dear Lilik H. Thank you for sharing your positive experience during your stay at Whiz Prime Hotel Balikpapan, we are looking forward to your next visit in the near future! Regards. Nurwahyu Jaelani. General Manager.